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Software · head to head

Brainshark vs Crossbeam

Brainshark logo

Brainshark

Software

Sales Readiness Platform

From
On request
Rated
-
Crossbeam logo

Crossbeam

Software

Partner ecosystem platform for revenue teams

From
Free
Rated
-

The short version

  • Only Crossbeam has a free tier, so it costs nothing to try first.
  • Each has a real cost: Brainshark user interface feels outdated with limited formatting customization options; Crossbeam the first paid plan is $4,800 a year and includes a single full access seat, with additional seats at $1,800 a year each
  • They diverge on capability: Brainshark covers Content authoring, Crossbeam covers Account mapping.

Where they differ

Only the attributes on which Brainshark and Crossbeam actually diverge.

Attributes where Brainshark and Crossbeam differ
AttributeBrainsharkCrossbeam
Starting priceOn requestFree
Pricing modelUnknownsubscription
Free tierNoYes
PlatformsWeb, Ios, AndroidWeb
Founded19992018

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Brainshark

  • Content authoring
  • Video coaching
  • Training
  • Assessments
  • Analytics
  • Microsoft Dynamics
  • Highspot
  • Ios support

Only in Crossbeam

  • Account mapping
  • Secure data sharing
  • Co-selling workflows
  • Partner scoring
  • Revenue attribution
  • HubSpot
  • Snowflake

Both cover

  • Salesforce
  • Slack
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Brainshark

  • Customer Successnot Crossbeam
  • Sales Readinessnot Crossbeam
  • Content Authoringnot Crossbeam

Crossbeam

  • Mapping overlapping accounts and pipeline with partner companiesnot Brainshark
  • Running a partner ecosystem programme with shared datanot Brainshark

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Brainshark

  • User interface feels outdated with limited formatting customization options
  • Branching feature is very limited compared to competitors
  • Course catalog and transcript management in Salesforce are clunky and unintuitive
  • Administrative controls are complex and adjusting settings takes longer than expected

Crossbeam

  • The first paid plan is $4,800 a year and includes a single full access seat, with additional seats at $1,800 a year each
  • The free plan caps Deal Navigator and Pipeline Generation at 10 records each and offers no record exports at all
  • Record exports are the ladder, at 5,000 on Connector, 25,000 on Supernode and 100,000 on Enterprise
  • Sales seats are a separate $40 per user per month on top of the plan
  • SAML SSO and advanced access controls are excluded from the Connector plan
  • Both upper tiers are custom priced

Pricing, plan by plan

Brainshark

On request

No published plan breakdown. See the Brainshark review.

Crossbeam

Free
  • FreeFree
    • Unlimited partners
    • Account mapping
    • Basic analytics

Which should you pick?

Choose Brainshark if

  • You need content authoring.
  • You work on Web, Ios, Android.
  • You also want video coaching.

Choose Crossbeam if

  • You need account mapping.
  • You want to start without paying.
  • You also want secure data sharing.

Questions people ask

Is Brainshark or Crossbeam better?
Neither clearly leads. Brainshark starts at On request and Crossbeam at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Brainshark or Crossbeam?
Crossbeam has a free tier; the other does not. Paid plans start at On request for Brainshark and Free for Crossbeam.
Does Brainshark or Crossbeam run on more platforms?
Brainshark runs on Web, Ios, Android. Crossbeam runs on Web.
Can I use Crossbeam for free?
Yes. Crossbeam has a free tier, so you can try it without paying. Brainshark starts at On request.
What is Brainshark best used for?
Brainshark is most often used for customer success, sales readiness, content authoring. Of those, customer success and sales readiness are not what Crossbeam is typically brought in for.
What can Brainshark do that Crossbeam cannot?
Brainshark covers Content authoring, Video coaching, Training, Assessments. Crossbeam covers Account mapping, Secure data sharing, Co-selling workflows, Partner scoring. Both handle Salesforce, Slack, Web support.

Answered from the vendors’ own pages

Brainshark: What is Brainshark primarily used for?

Brainshark is used for sales enablement, onboarding, and continuous training to prepare customer-facing teams with content, coaching, and certifications for buyer interactions.

Source
Brainshark: Does Brainshark integrate with PowerPoint?

Yes, Brainshark offers PowerPoint integrations along with a mobile app for on-demand training access and content authoring capabilities.

Source
Brainshark: Can Brainshark track employee training completion?

Yes, Brainshark provides training tracking, analytics, and scorecards for monitoring completion and engagement across your sales team.

Source

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