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Software · head to head

Brainshark vs GrowSurf

Brainshark logo

Brainshark

Software

Sales Readiness Platform

From
On request
Rated
-
GrowSurf logo

GrowSurf

Software

Referral software for tech companies

From
Free
Rated
-

The short version

  • Only GrowSurf has a free tier, so it costs nothing to try first.
  • Each has a real cost: Brainshark user interface feels outdated with limited formatting customization options; GrowSurf startup tier limited to 1 referral program
  • They diverge on capability: Brainshark covers Content authoring, GrowSurf covers Referral tracking.

Where they differ

Only the attributes on which Brainshark and GrowSurf actually diverge.

Attributes where Brainshark and GrowSurf differ
AttributeBrainsharkGrowSurf
Starting priceOn requestFree
Pricing modelUnknownfreemium
Free tierNoYes
PlatformsWeb, Ios, AndroidWeb
Founded19992017

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Brainshark

  • Content authoring
  • Video coaching
  • Training
  • Assessments
  • Analytics
  • Microsoft Dynamics
  • Slack
  • Highspot

Only in GrowSurf

  • Referral tracking
  • Automated rewards
  • Fraud detection
  • Custom branding
  • Developer API
  • HubSpot
  • Intercom
  • Segment

Both cover

  • Salesforce
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Brainshark

  • Customer Successnot GrowSurf
  • Sales Readinessnot GrowSurf
  • Content Authoringnot GrowSurf

GrowSurf

  • Launching customer referral programs without engineering overheadnot Brainshark
  • White-label referral systems matching brand appearancenot Brainshark
  • AI-powered reward suggestions and promotional copy generationnot Brainshark
  • Integrations with Zapier, Stripe, HubSpot, Slack, PayPal, Salesforcenot Brainshark

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Brainshark

  • User interface feels outdated with limited formatting customization options
  • Branching feature is very limited compared to competitors
  • Course catalog and transcript management in Salesforce are clunky and unintuitive
  • Administrative controls are complex and adjusting settings takes longer than expected

GrowSurf

  • Startup tier limited to 1 referral program
  • Startup and Business tiers include only email support, not real-time
  • Requires upgrade to Business tier for custom referral portal domain
  • Custom tier requires 25,000+ participants and quote-based pricing

Pricing, plan by plan

Brainshark

On request

No published plan breakdown. See the Brainshark review.

GrowSurf

Free

No published plan breakdown. See the GrowSurf review.

Which should you pick?

Choose Brainshark if

  • You need content authoring.
  • You work on Web, Ios, Android.
  • You also want video coaching.

Choose GrowSurf if

  • You need referral tracking.
  • You want to start without paying.
  • You also want automated rewards.

Questions people ask

Is Brainshark or GrowSurf better?
Neither clearly leads. Brainshark starts at On request and GrowSurf at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Brainshark or GrowSurf?
GrowSurf has a free tier; the other does not. Paid plans start at On request for Brainshark and Free for GrowSurf.
Does Brainshark or GrowSurf run on more platforms?
Brainshark runs on Web, Ios, Android. GrowSurf runs on Web.
Can I use GrowSurf for free?
Yes. GrowSurf has a free tier, so you can try it without paying. Brainshark starts at On request.
What is Brainshark best used for?
Brainshark is most often used for customer success, sales readiness, content authoring. Of those, customer success and sales readiness are not what GrowSurf is typically brought in for.
What can Brainshark do that GrowSurf cannot?
Brainshark covers Content authoring, Video coaching, Training, Assessments. GrowSurf covers Referral tracking, Automated rewards, Fraud detection, Custom branding. Both handle Salesforce, Web support.

Answered from the vendors’ own pages

Brainshark: What is Brainshark primarily used for?

Brainshark is used for sales enablement, onboarding, and continuous training to prepare customer-facing teams with content, coaching, and certifications for buyer interactions.

Source
Brainshark: Does Brainshark integrate with PowerPoint?

Yes, Brainshark offers PowerPoint integrations along with a mobile app for on-demand training access and content authoring capabilities.

Source
Brainshark: Can Brainshark track employee training completion?

Yes, Brainshark provides training tracking, analytics, and scorecards for monitoring completion and engagement across your sales team.

Source

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