Software · head to head
Brainshark vs Bigtincan
The short version
- Each has a real cost: Brainshark user interface feels outdated with limited formatting customization options; Bigtincan no published pricing makes budgeting difficult and requires contacting sales for quotes
- They diverge on capability: Brainshark covers Content authoring, Bigtincan covers AI content recommendations.
Where they differ
Only the attributes on which Brainshark and Bigtincan actually diverge.
| Attribute | Brainshark | Bigtincan |
|---|---|---|
| Founded | 1999 | 2008 |
Identical on both: starting price (On request), pricing model (Unknown), free tier (No), platforms (Web, Ios, Android), user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Brainshark
- Content authoring
- Video coaching
- Assessments
- Slack
- Highspot
Only in Bigtincan
- AI content recommendations
- Mobile enablement
- Document automation
- SAP
- Oracle
Both cover
- Training
- Analytics
- Salesforce
- Microsoft Dynamics
- Web support
- Ios support
- Android support
What people use each for
The jobs each tool is most often brought in to do.
Brainshark
- Customer Success
- Sales Readinessnot Bigtincan
- Content Authoringnot Bigtincan
Bigtincan
- Customer Success
- Sales Enablementnot Brainshark
- Ai Automationnot Brainshark
Both are used for customer success, on those jobs the choice comes down to price and fit rather than capability.
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Brainshark
- User interface feels outdated with limited formatting customization options
- Branching feature is very limited compared to competitors
- Course catalog and transcript management in Salesforce are clunky and unintuitive
- Administrative controls are complex and adjusting settings takes longer than expected
Bigtincan
- No published pricing makes budgeting difficult and requires contacting sales for quotes
- Steep implementation and onboarding costs on top of per-user fees for enterprise plans
- Complex setup process requiring significant organizational change management to adopt
Pricing, plan by plan
Brainshark
On requestNo published plan breakdown. See the Brainshark review.
Bigtincan
On request- SMB$null/custom
- Average cost $17,937
- Sales enablement basics
- Mobile access
- Enterprise$null/custom
- Average cost $139,644
- Advanced features
- Dedicated support
Which should you pick?
Choose Brainshark if
- You need content authoring.
- You work on Web, Ios, Android.
- You also want video coaching.
Choose Bigtincan if
- You need ai content recommendations.
- You work on Web, iOS, Android.
- You also want mobile enablement.
Questions people ask
- Is Brainshark or Bigtincan better?
- Neither clearly leads. Brainshark starts at On request and Bigtincan at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Brainshark or Bigtincan?
- Brainshark starts at On request and Bigtincan at On request.
- Does Brainshark or Bigtincan run on more platforms?
- Brainshark runs on Web, Ios, Android. Bigtincan runs on Web, iOS, Android.
- What is Brainshark best used for?
- Brainshark is most often used for customer success, sales readiness, content authoring. Of those, sales readiness and content authoring are not what Bigtincan is typically brought in for.
- What can Brainshark do that Bigtincan cannot?
- Brainshark covers Content authoring, Video coaching, Assessments, Slack. Bigtincan covers AI content recommendations, Mobile enablement, Document automation, SAP. Both handle Training, Analytics, Salesforce, Microsoft Dynamics.
Answered from the vendors’ own pages
Brainshark: What is Brainshark primarily used for?
Brainshark is used for sales enablement, onboarding, and continuous training to prepare customer-facing teams with content, coaching, and certifications for buyer interactions.
SourceBigtincan: Does Bigtincan publish transparent pricing?
No. Bigtincan uses quote-based pricing with no published list prices. Most customers report effective costs of $25-$45 per user per month when billed annually, with SMB plans averaging $17,937 and Enterprise plans averaging $139,644.
SourceBrainshark: Does Brainshark integrate with PowerPoint?
Yes, Brainshark offers PowerPoint integrations along with a mobile app for on-demand training access and content authoring capabilities.
SourceBigtincan: What is included in Bigtincan's mobile capabilities?
Bigtincan includes mobile access for sales teams to access content, run presentations, and engage customers on their devices as part of its mobile-first sales enablement approach.
SourceBrainshark: Can Brainshark track employee training completion?
Yes, Brainshark provides training tracking, analytics, and scorecards for monitoring completion and engagement across your sales team.
SourceBigtincan: Does Bigtincan include AI-powered features?
Yes. Bigtincan includes AI-powered features for content recommendations, sales coaching, and engagement analytics to help teams optimize their selling process.
SourceRelated pages
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