Security & Cybersecurity · head to head
Acunetix vs Jira Service Management

Acunetix
Security & Cybersecurity
Web application security testing made easy
- From
- On request
- Rated
- -

Jira Service Management
Customer Support
High-velocity service management
- From
- Free
- Rated
- -
The short version
- Only Jira Service Management has a free tier, so it costs nothing to try first.
- Each has a real cost: Acunetix aWS Marketplace lists Acunetix Online Premium, published by seller Invicti Security, at $7,000 per year for 5 targets under a 12 month contract, where a target is one fully qualified domain, website, web app, API or web service; Jira Service Management the vendor's own pricing page as captured by the Internet Archive on 28 December 2021 named four tiers, Free, Standard, Premium, and Enterprise; the Free tier caps at 3 agents per site with one site, five major incidents per month, and unlimited alerts capped at 100 emails and 200 SMS per day, while Standard, Premium, and Enterprise each cap at 5,000 agents per site, with Enterprise adding unlimited sites and requiring a Confluence subscription for some features; per-figure dollar pricing was not shown on this capture, only per-agent pricing structure
- They diverge on capability: Acunetix covers DAST scanning, Jira Service Management covers Incident management.
Where they differ
Only the attributes on which Acunetix and Jira Service Management actually diverge.
| Attribute | Acunetix | Jira Service Management |
|---|---|---|
| Starting price | On request | Free |
| Free tier | No | Yes |
| Platforms | Desktop, Web, Api | Web, Ios, Android |
| Category | Security & Cybersecurity | Customer Support |
| Founded | 2005 | 2002 |
Identical on both: pricing model (subscription), user rating (Not yet rated).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Acunetix
- DAST scanning
- IAST technology
- AcuSensor
- JavaScript security
- SQL injection testing
- XSS detection
- OWASP Top 10
- API security testing
Only in Jira Service Management
- Incident management
- Change management
- Problem management
- Asset management
- Knowledge management
- SLAs
- Jira Software
- Confluence
Both cover
- Slack
What people use each for
The jobs each tool is most often brought in to do.
Acunetix
- Vulnerability Scannernot Jira Service Management
- Web Securitynot Jira Service Management
- Dastnot Jira Service Management
Jira Service Management
- IT service managementnot Acunetix
- Incident responsenot Acunetix
- Change managementnot Acunetix
- Asset trackingnot Acunetix
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Acunetix
- AWS Marketplace lists Acunetix Online Premium, published by seller Invicti Security, at $7,000 per year for 5 targets under a 12 month contract, where a target is one fully qualified domain, website, web app, API or web service
- AWS Marketplace's Invicti listing shows Premium Support priced separately at $150,000 per year and Premium Support with Guided Success at $300,000 per year, on top of the base scanning licence
Jira Service Management
- The vendor's own pricing page as captured by the Internet Archive on 28 December 2021 named four tiers, Free, Standard, Premium, and Enterprise; the Free tier caps at 3 agents per site with one site, five major incidents per month, and unlimited alerts capped at 100 emails and 200 SMS per day, while Standard, Premium, and Enterprise each cap at 5,000 agents per site, with Enterprise adding unlimited sites and requiring a Confluence subscription for some features; per-figure dollar pricing was not shown on this capture, only per-agent pricing structure
Pricing, plan by plan
Acunetix
On request- StandardFree
- Single user
- 5 targets
- Scheduled scans
- PremiumFree
- Multiple users
- Unlimited targets
- CI/CD integration
- Acunetix 360Free
- Enterprise features
- SDLC integration
- Custom workflows
Jira Service Management
Free- FreeFree
- 3 agents
- Ticket management
- Knowledge base
- Standard$20/month
- Unlimited customers
- 250 agents
- 20 GB storage
- Premium$45/month
- Advanced incident management
- Asset management
- Change management
- Enterprise$undefined/month
- Unlimited sites
- 24/7 support
- Data residency
Which should you pick?
Choose Acunetix if
- You need dast scanning.
- You work on Desktop, Web, Api.
- You also want iast technology.
Choose Jira Service Management if
- You need incident management.
- You want to start without paying.
- You work on Web, Ios, Android.
- You also want change management.
Questions people ask
- Is Acunetix or Jira Service Management better?
- Neither clearly leads. Acunetix starts at On request and Jira Service Management at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Acunetix or Jira Service Management?
- Jira Service Management has a free tier; the other does not. Paid plans start at On request for Acunetix and Free for Jira Service Management.
- Does Acunetix or Jira Service Management run on more platforms?
- Acunetix runs on Desktop, Web, Api. Jira Service Management runs on Web, Ios, Android.
- Can I use Jira Service Management for free?
- Yes. Jira Service Management has a free tier, so you can try it without paying. Acunetix starts at On request.
- What is Acunetix best used for?
- Acunetix is most often used for vulnerability scanner, web security, dast. Of those, vulnerability scanner and web security are not what Jira Service Management is typically brought in for.
- What can Acunetix do that Jira Service Management cannot?
- Acunetix covers DAST scanning, IAST technology, AcuSensor, JavaScript security. Jira Service Management covers Incident management, Change management, Problem management, Asset management. Both handle Slack.
Related pages
More on Jira Service Management
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- Jira Service Management vs ESET NOD32 Antivirus
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- Jira Service Management vs ProtonVPN
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- Jira Service Management vs Trend Micro Vision One
- Jira Service Management vs Kustomer
- Jira Service Management vs Front
- Jira Service Management vs Groove
- Jira Service Management vs Freshdesk
- Jira Service Management vs Freshworks Customer Service Suite
- Jira Service Management vs Salesforce Service Cloud
- Jira Service Management vs Zendesk
- Jira Service Management vs 8x8 Contact Center
- Jira Service Management vs Amazon Connect
- Jira Service Management vs BMC Helix
- Jira Service Management vs Chatwoot
- Jira Service Management vs Customerly
- Jira Service Management vs DelightChat
- Jira Service Management vs Dialpad Contact Center
- Jira Service Management vs Dixa
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