Softwr

Food & Restaurant · head to head

Waitlist Me vs Grubhub

W

Waitlist Me

Food & Restaurant

Waitlist, reservation and appointment management across devices and locations

From
On request
Rated
-
G

Grubhub

Food & Restaurant

Restaurant food delivery marketplace

From
$15/order
Rated
-

The short version

  • Each has a real cost: Waitlist Me entry Premium plan caps at 1,000 notifications per month with a $0.02 per-notification overage fee beyond that, as of August 2026; Grubhub commission fees of 15-30% significantly reduce restaurant profit margins

Where they differ

Only the attributes on which Waitlist Me and Grubhub actually diverge.

Attributes where Waitlist Me and Grubhub differ
AttributeWaitlist MeGrubhub
Starting priceOn request$15/order
Pricing modelusage-basedtransaction
PlatformsWebWeb, Ios, Android
FoundedUnknown2004

Identical on both: free tier (No), user rating (Not yet rated), category (Food & Restaurant).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Waitlist Me

Nothing recorded that Grubhub does not also cover.

Only in Grubhub

  • Delivery network
  • Order management
  • Customer reach
  • Marketing tools
  • Analytics
  • Loyalty programs
  • Toast
  • Square

What people use each for

The jobs each tool is most often brought in to do.

Waitlist Me

No use cases recorded yet. See the Waitlist Me review.

Grubhub

  • Point of Salenot Waitlist Me
  • Order Managementnot Waitlist Me
  • Inventory Controlnot Waitlist Me
  • Staff Schedulingnot Waitlist Me

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Waitlist Me

  • Entry Premium plan caps at 1,000 notifications per month with a $0.02 per-notification overage fee beyond that, as of August 2026
  • Monthly billing without the annual commitment costs $34.99 per month for Premium versus $27.99 on the annual plan, as of August 2026

Grubhub

  • Commission fees of 15-30% significantly reduce restaurant profit margins
  • Limited geographic coverage compared to competitors like DoorDash
  • Driver availability issues in some areas leading to canceled orders
  • Limited independent restaurant partnerships compared to competitors
  • Average delivery time of 40 minutes is slower than Uber Eats (33 minutes) and DoorDash (38 minutes)

Pricing, plan by plan

Waitlist Me

On request

No published plan breakdown. See the Waitlist Me review.

Grubhub

$15/order
  • Basic$15/percent
    • Marketplace listing
    • Order management
  • Standard$20/percent
    • Delivery
    • Marketing
  • Premium$25/percent
    • Priority placement
    • Promotions

Which should you pick?

Choose Waitlist Me if

Nothing in the data separates Waitlist Me from Grubhub on the points above - pick on price and on how each one feels to use.

Choose Grubhub if

  • You need delivery network.
  • You work on Web, Ios, Android.
  • You also want order management.

Questions people ask

Is Waitlist Me or Grubhub better?
Neither clearly leads. Waitlist Me starts at On request and Grubhub at $15/order, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Waitlist Me or Grubhub?
Waitlist Me starts at On request and Grubhub at $15/order.
Does Waitlist Me or Grubhub run on more platforms?
Waitlist Me runs on Web. Grubhub runs on Web, Ios, Android.
What can Waitlist Me do that Grubhub cannot?
Grubhub covers Delivery network, Order management, Customer reach, Marketing tools.

Answered from the vendors’ own pages

Grubhub: How much does Grubhub charge restaurants?

Grubhub charges restaurants a marketing commission of 5%, 15%, or 20% depending on the Marketplace plan, plus a processing fee of $0.30 plus 3.05% per order.

Source
Grubhub: What does Grubhub cost customers?

Grubhub charges customers a $2.25 order processing fee plus $0.99 for delivery. A subscription offers $6.95 or $19.95/month for unlimited free delivery on eligible orders.

Source
Grubhub: Does Grubhub offer promotional tools for restaurants?

Yes, Grubhub offers Sponsored Listings (3-10% premium on commissions) and Boost Programs (10-20% additional cost per order) to increase restaurant visibility.

Source
Grubhub: Is Grubhub available in all cities?

No, Grubhub delivery service is not available in all cities, and the platform is less convenient in small cities with limited driver availability.

Source

Related pages

Other head to heads