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RingCentral Video vs UKG Pro

RingCentral Video logo

RingCentral Video

Software

Connected cloud communications

From
$19.99/month
Rated
-
Full reviewWebsite
UKG Pro logo

UKG Pro

Software

Our purpose is people

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: RingCentral Video unlimited calling is limited to the US and Canada markets; other international calls are charged per minute at the published international rates table; UKG Pro no access to super-user privileges or advanced database customization
  • They diverge on capability: RingCentral Video covers HD video conferencing, UKG Pro covers HR Management.

Where they differ

Only the attributes on which RingCentral Video and UKG Pro actually diverge.

Attributes where RingCentral Video and UKG Pro differ
AttributeRingCentral VideoUKG Pro
Starting price$19.99/monthOn request
Pricing modelsubscriptionUnknown
PlatformsWeb, Windows, Macos, Ios, AndroidWeb, Mobile (iOS/Android), Cloud (Hosted)
Founded19992020

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in RingCentral Video

  • HD video conferencing
  • Voice and video calling
  • Screen sharing
  • Virtual backgrounds
  • Recording and transcription
  • Chat and messaging
  • Calendar integration
  • Meeting attendee controls

Only in UKG Pro

  • HR Management
  • Payroll
  • Benefits Administration
  • Talent Management
  • Workforce Management
  • Analytics
  • ServiceNow
  • Workday

Both cover

  • Microsoft 365
  • Google Workspace
  • Salesforce

What people use each for

The jobs each tool is most often brought in to do.

RingCentral Video

  • Cloud business phone system with video meetings and team messagingnot UKG Pro
  • Replacing on-premise PBX hardware for distributed teamsnot UKG Pro

UKG Pro

No use cases recorded yet. See the UKG Pro review.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

RingCentral Video

  • Unlimited calling is limited to the US and Canada markets; other international calls are charged per minute at the published international rates table
  • The free trial is only for new subscribers and is capped at five users and two desktop phones, with SMS unavailable during the trial
  • Trial hardware must be returned within 21 days of trial cancellation to avoid hardware charges
  • Phone rental is available only with a multi-year contract
  • Automated, high volume or marketing SMS costs extra as RingCentral High Volume SMS, and TCR registration is required for SMS and MMS
  • A Mobile User extension is free to add but is billed at the same monthly rate as a Digital Line in any month it is used to make or receive a call
  • The Webinar 500 discount lasts one year on a one year commitment, after which pricing reverts to $75 per host per month or the then current retail price
  • Taxes and recovery fees including the Federal Universal Service Recovery Fee, E911 Service Fee and Compliance and Administrative Cost Recovery Fee are added on top
  • The advertised savings of up to 33% require paying annually

UKG Pro

  • No access to super-user privileges or advanced database customization
  • Limited system procedure access for advanced administrative functions
  • No direct host access via SSH, Telnet, or remote desktop connectivity
  • Requires paid technical support subscription for assistance beyond standard support

Pricing, plan by plan

RingCentral Video

$19.99/month
  • Essentials$19.99/month
    • Video meetings
    • Phone service
    • Text messaging
  • Standard$27.99/month
    • Everything in Essentials
    • Advanced meeting controls
    • Call recording
  • Premium$34.99/month
    • Everything in Standard
    • Advanced security features
    • Compliance recording
  • Enterprise$undefined/month
    • Unlimited everything
    • Custom deployment
    • Dedicated account manager

UKG Pro

On request

No published plan breakdown. See the UKG Pro review.

Which should you pick?

Choose RingCentral Video if

  • You need hd video conferencing.
  • You work on Web, Windows, Macos, Ios, Android.
  • You also want voice and video calling.
RingCentral Video review

Choose UKG Pro if

  • You need hr management.
  • You work on Web, Mobile (iOS/Android), Cloud (Hosted).
  • You also want payroll.
UKG Pro review

Questions people ask

Is RingCentral Video or UKG Pro better?
Neither clearly leads. RingCentral Video starts at $19.99/month and UKG Pro at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, RingCentral Video or UKG Pro?
RingCentral Video starts at $19.99/month and UKG Pro at On request.
Does RingCentral Video or UKG Pro run on more platforms?
RingCentral Video runs on Web, Windows, Macos, Ios, Android. UKG Pro runs on Web, Mobile (iOS/Android), Cloud (Hosted).
What is RingCentral Video best used for?
RingCentral Video is most often used for cloud business phone system with video meetings and team messaging, replacing on-premise pbx hardware for distributed teams. Of those, cloud business phone system with video meetings and team messaging and replacing on-premise pbx hardware for distributed teams are not what UKG Pro is typically brought in for.
What can RingCentral Video do that UKG Pro cannot?
RingCentral Video covers HD video conferencing, Voice and video calling, Screen sharing, Virtual backgrounds. UKG Pro covers HR Management, Payroll, Benefits Administration, Talent Management. Both handle Microsoft 365, Google Workspace, Salesforce.

Answered from the vendors’ own pages

UKG Pro: What databases does UKG Pro support?

UKG Pro is a cloud-based HCM platform that manages payroll, benefits, and HR across 160+ countries in a single integrated system.

Source
UKG Pro: Does UKG Pro handle multi-country payroll?

Yes. UKG Pro can manage global payroll complexity and ensure accurate, compliant payroll processing across 160+ countries, all in one seamless experience.

Source
UKG Pro: What features are included in time and attendance tracking?

Time and Attendance module monitors employee working hours, attendance, and related data to drive accurate payroll processing and compliance.

Source
UKG Pro: Does UKG Pro offer reporting and analytics?

Yes. UKG Pro provides customizable reporting and analytics for actionable workforce insights, enabling data-driven human capital decisions.

Source
UKG Pro: What is UKG Talk?

UKG Talk is a built-in collaboration platform within UKG Pro that enables real-time team communication and engagement features.

Source
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Related pages

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