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Payroll & Benefits · head to head

Paychex Flex vs RingCentral Video

Paychex Flex logo

Paychex Flex

Payroll & Benefits

Payroll and HR solutions that grow with you

From
$39/month
Rated
-
Full reviewWebsite
RingCentral Video logo

RingCentral Video

Communication & Collaboration

Connected cloud communications

From
$19.99/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Paychex Flex paychex publishes no rate card for Paychex Flex: the payroll page names the Select, Pro and Enterprise packages but gives no per employee fee, no base monthly fee and no setup fee; RingCentral Video unlimited calling is limited to the US and Canada markets; other international calls are charged per minute at the published international rates table
  • They diverge on capability: Paychex Flex covers Payroll Processing, RingCentral Video covers HD video conferencing.

Where they differ

Only the attributes on which Paychex Flex and RingCentral Video actually diverge.

Attributes where Paychex Flex and RingCentral Video differ
AttributePaychex FlexRingCentral Video
Starting price$39/month$19.99/month
Pricing modelquotesubscription
PlatformsWeb, Ios, AndroidWeb, Windows, Macos, Ios, Android
CategoryPayroll & BenefitsCommunication & Collaboration
Founded19711999

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Paychex Flex

  • Payroll Processing
  • Tax Administration
  • HR Services
  • Benefits Administration
  • Time and Attendance
  • Retirement Services
  • QuickBooks
  • Xero

Only in RingCentral Video

  • HD video conferencing
  • Voice and video calling
  • Screen sharing
  • Virtual backgrounds
  • Recording and transcription
  • Chat and messaging
  • Calendar integration
  • Meeting attendee controls

Both cover

  • Microsoft 365
  • Google Workspace

What people use each for

The jobs each tool is most often brought in to do.

Paychex Flex

  • Running payroll and filing payroll taxes for small and mid sized US businessesnot RingCentral Video
  • Combining payroll with benefits administration and HR services from one vendornot RingCentral Video
  • Handling multi state payroll compliance and year end tax formsnot RingCentral Video

RingCentral Video

  • Cloud business phone system with video meetings and team messagingnot Paychex Flex
  • Replacing on-premise PBX hardware for distributed teamsnot Paychex Flex

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Paychex Flex

  • Paychex publishes no rate card for Paychex Flex: the payroll page names the Select, Pro and Enterprise packages but gives no per employee fee, no base monthly fee and no setup fee
  • Pricing is obtained only by requesting a quote or calling sales
  • Product capability is split across three packages, so features are tied to a tier whose price is not disclosed

RingCentral Video

  • Unlimited calling is limited to the US and Canada markets; other international calls are charged per minute at the published international rates table
  • The free trial is only for new subscribers and is capped at five users and two desktop phones, with SMS unavailable during the trial
  • Trial hardware must be returned within 21 days of trial cancellation to avoid hardware charges
  • Phone rental is available only with a multi-year contract
  • Automated, high volume or marketing SMS costs extra as RingCentral High Volume SMS, and TCR registration is required for SMS and MMS
  • A Mobile User extension is free to add but is billed at the same monthly rate as a Digital Line in any month it is used to make or receive a call
  • The Webinar 500 discount lasts one year on a one year commitment, after which pricing reverts to $75 per host per month or the then current retail price
  • Taxes and recovery fees including the Federal Universal Service Recovery Fee, E911 Service Fee and Compliance and Administrative Cost Recovery Fee are added on top
  • The advertised savings of up to 33% require paying annually

Pricing, plan by plan

Paychex Flex

$39/month
  • Essentials$39/month
    • Payroll Processing
    • Tax Services
    • Direct Deposit
  • Select$undefined/month
    • All Essentials features
    • HR Administration
    • Onboarding

RingCentral Video

$19.99/month
  • Essentials$19.99/month
    • Video meetings
    • Phone service
    • Text messaging
  • Standard$27.99/month
    • Everything in Essentials
    • Advanced meeting controls
    • Call recording
  • Premium$34.99/month
    • Everything in Standard
    • Advanced security features
    • Compliance recording
  • Enterprise$undefined/month
    • Unlimited everything
    • Custom deployment
    • Dedicated account manager

Which should you pick?

Choose Paychex Flex if

  • You need payroll processing.
  • You work on Web, Ios, Android.
  • You also want tax administration.
Paychex Flex review

Choose RingCentral Video if

  • You need hd video conferencing.
  • You work on Web, Windows, Macos, Ios, Android.
  • You also want voice and video calling.
RingCentral Video review

Questions people ask

Is Paychex Flex or RingCentral Video better?
Neither clearly leads. Paychex Flex starts at $39/month and RingCentral Video at $19.99/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Paychex Flex or RingCentral Video?
Paychex Flex starts at $39/month and RingCentral Video at $19.99/month.
Does Paychex Flex or RingCentral Video run on more platforms?
Paychex Flex runs on Web, Ios, Android. RingCentral Video runs on Web, Windows, Macos, Ios, Android.
What is Paychex Flex best used for?
Paychex Flex is most often used for running payroll and filing payroll taxes for small and mid sized us businesses, combining payroll with benefits administration and hr services from one vendor, handling multi state payroll compliance and year end tax forms. Of those, running payroll and filing payroll taxes for small and mid sized us businesses and combining payroll with benefits administration and hr services from one vendor are not what RingCentral Video is typically brought in for.
What can Paychex Flex do that RingCentral Video cannot?
Paychex Flex covers Payroll Processing, Tax Administration, HR Services, Benefits Administration. RingCentral Video covers HD video conferencing, Voice and video calling, Screen sharing, Virtual backgrounds. Both handle Microsoft 365, Google Workspace.
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Related pages

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