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Food & Restaurant · head to head

Revel Systems vs BentoBox

Revel Systems logo

Revel Systems

Food & Restaurant

Cloud-based iPad POS for enterprise

From
$99/month
Rated
-
Full reviewWebsite
B

BentoBox

Food & Restaurant

Restaurant websites and marketing platform

From
$99/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Revel Systems requires 3-year contract with high early termination fees making it difficult to cancel; BentoBox bentoBox is now Clover, and its own site states that BentoBox products and services are only available to Clover POS customers
  • They diverge on capability: Revel Systems covers iPad POS, BentoBox covers Website builder.

Where they differ

Only the attributes on which Revel Systems and BentoBox actually diverge.

Attributes where Revel Systems and BentoBox differ
AttributeRevel SystemsBentoBox
Pricing modelUnknownsubscription
PlatformsiPad, WebWeb
Founded20102013

Identical on both: starting price ($99/month), free tier (No), user rating (Not yet rated), category (Food & Restaurant).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Revel Systems

  • iPad POS
  • Inventory management
  • CRM
  • Employee management
  • Delivery management
  • Multi-location management
  • QuickBooks
  • Xero

Only in BentoBox

  • Website builder
  • Online ordering
  • Email marketing
  • Gift cards
  • Catering
  • Event management
  • OpenTable
  • Resy

What people use each for

The jobs each tool is most often brought in to do.

Revel Systems

  • Point of Salenot BentoBox
  • Order Managementnot BentoBox
  • Inventory Controlnot BentoBox
  • Staff Schedulingnot BentoBox

BentoBox

  • Restaurant websites with integrated online orderingnot Revel Systems
  • Gift cards, events and catering enquiries from a restaurant's own sitenot Revel Systems
  • Marketing and customer data capture for restaurants on Clover POSnot Revel Systems

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Revel Systems

  • Requires 3-year contract with high early termination fees making it difficult to cancel
  • System crashes and glitches frequently, especially at high transaction volumes
  • Mandatory payment processing through Revel's Advantage processor with external processors heavily penalized
  • Customer support quality is poor with Level 1 support described as ineffective
  • Expensive upfront costs and numerous hidden fees for add-on features

BentoBox

  • BentoBox is now Clover, and its own site states that BentoBox products and services are only available to Clover POS customers
  • The pricing page publishes no plan price, setup fee, online ordering commission or contract length
  • Existing customers wanting to add services are directed to a customer success manager or an email address rather than a self serve price

Pricing, plan by plan

Revel Systems

$99/month

No published plan breakdown. See the Revel Systems review.

BentoBox

$99/month
  • Starter$99/month
    • Website
    • Basic features
  • Essential$199/month
    • Online ordering
    • Marketing
  • Pro$399/month
    • Full features
    • Catering

Which should you pick?

Choose Revel Systems if

  • You need ipad pos.
  • You work on iPad, Web.
  • You also want inventory management.
Revel Systems review

Choose BentoBox if

  • You need website builder.
  • You also want online ordering.
BentoBox review

Questions people ask

Is Revel Systems or BentoBox better?
Neither clearly leads. Revel Systems starts at $99/month and BentoBox at $99/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Revel Systems or BentoBox?
Revel Systems starts at $99/month and BentoBox at $99/month.
Does Revel Systems or BentoBox run on more platforms?
Revel Systems runs on iPad, Web. BentoBox runs on Web.
What is Revel Systems best used for?
Revel Systems is most often used for point of sale, order management, inventory control, staff scheduling. Of those, point of sale and order management are not what BentoBox is typically brought in for.
What can Revel Systems do that BentoBox cannot?
Revel Systems covers iPad POS, Inventory management, CRM, Employee management. BentoBox covers Website builder, Online ordering, Email marketing, Gift cards.

Answered from the vendors’ own pages

Revel Systems: What does Revel Systems cost?

Revel pricing starts around $99 per month per terminal with a minimum 3-year contract requirement. Customers also pay for additional features like reporting, workforce management, integrations, and Advantage payment processing which is typically mandatory.

Source
Revel Systems: How long does implementation take?

Revel implementation typically takes 2-4 weeks, including hardware setup, menu configuration, staff training, and system integration.

Source
Revel Systems: What integrations does Revel support?

Revel integrates with multiple payment processors through Stripe and Square connectors, plus accounting, payroll, and ecommerce solutions. Payment gateways vary by region.

Source
Revel Systems: What are Revel's contract terms?

Revel requires a minimum 3-year contract with high early termination fees. Use of Revel's Advantage payment processing is typically mandatory, and using outside processors is heavily penalized or not allowed.

Source
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Related pages

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