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Survey & Forms · head to head

GetFeedback vs Paragon

GetFeedback logo

GetFeedback

Survey & Forms

Customer and employee feedback platform

From
On request
Rated
-
Full reviewWebsite
Paragon logo

Paragon

Automation & Integration

Embedded integration platform for SaaS

From
$299/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: GetFeedback getFeedback is now sold by SurveyMonkey and its pricing page redirects to surveymonkey.com; Paragon no price is published for either plan, and both require a quote
  • They diverge on capability: GetFeedback covers Employee feedback collection, Paragon covers Embedded workflows.

Where they differ

Only the attributes on which GetFeedback and Paragon actually diverge.

Attributes where GetFeedback and Paragon differ
AttributeGetFeedbackParagon
Starting priceOn request$299/month
Pricing modelquotesubscription
PlatformsWebWeb, Embedded
CategorySurvey & FormsAutomation & Integration
Founded20132021

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in GetFeedback

  • Employee feedback collection
  • Survey creation
  • Analytics dashboard
  • Text analytics
  • Mobile app
  • Action planning
  • Reporting
  • Integrations

Only in Paragon

  • Embedded workflows
  • Native integrations
  • Workflow builder
  • Error handling
  • Monitoring
  • Analytics
  • Webhooks
  • 500+ apps

Both cover

  • Slack
  • Salesforce

What people use each for

The jobs each tool is most often brought in to do.

GetFeedback

  • Collecting website visitor feedback with trigger based formsnot Paragon
  • Diagnosing checkout abandonment and drop-off pointsnot Paragon
  • Running always-on feedback buttons across a sitenot Paragon

Paragon

  • Embedding third party integrations into a SaaS productnot GetFeedback
  • Managing customer facing connectors without building each onenot GetFeedback

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

GetFeedback

  • GetFeedback is now sold by SurveyMonkey and its pricing page redirects to surveymonkey.com
  • The Starter plan collects up to 1,000 responses per month
  • The Plus plan collects up to 2,000 responses per month
  • The always-on feedback button and embedded forms require the Plus plan
  • The trial is 7 days
  • Mobile app feedback is listed as coming soon rather than available
  • The self-serve plans are described as designed for new customers, with existing Enterprise agreements handled separately

Paragon

  • No price is published for either plan, and both require a quote
  • Cost scales with the number of customer tenants using the integrations, so the bill follows an end customer count rather than the vendor's own usage
  • SAML SSO, self hosting, dynamic field mapping and SLAs are all Enterprise only

Pricing, plan by plan

GetFeedback

On request
  • GetFeedback Platform$undefined/month
    • Employee feedback
    • Survey creation
    • Analytics

Paragon

$299/month
  • Starter$299/month
    • 50 integrations
    • Basic support
  • Growth$999/month
    • 200 integrations
    • Priority support
  • Enterprise$5000/month
    • Unlimited integrations
    • Dedicated support

Which should you pick?

Choose GetFeedback if

  • You need employee feedback collection.
  • You also want survey creation.
GetFeedback review

Choose Paragon if

  • You need embedded workflows.
  • You work on Web, Embedded.
  • You also want native integrations.
Paragon review

Questions people ask

Is GetFeedback or Paragon better?
Neither clearly leads. GetFeedback starts at On request and Paragon at $299/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, GetFeedback or Paragon?
GetFeedback starts at On request and Paragon at $299/month.
Does GetFeedback or Paragon run on more platforms?
GetFeedback runs on Web. Paragon runs on Web, Embedded.
What is GetFeedback best used for?
GetFeedback is most often used for collecting website visitor feedback with trigger based forms, diagnosing checkout abandonment and drop-off points, running always-on feedback buttons across a site. Of those, collecting website visitor feedback with trigger based forms and diagnosing checkout abandonment and drop-off points are not what Paragon is typically brought in for.
What can GetFeedback do that Paragon cannot?
GetFeedback covers Employee feedback collection, Survey creation, Analytics dashboard, Text analytics. Paragon covers Embedded workflows, Native integrations, Workflow builder, Error handling. Both handle Slack, Salesforce.
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Related pages

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