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Survey & Forms · head to head

GetFeedback vs Microsoft Power Automate

GetFeedback logo

GetFeedback

Survey & Forms

Customer and employee feedback platform

From
On request
Rated
-
Full reviewWebsite
Microsoft Power Automate logo

Microsoft Power Automate

Automation & Integration

Automate tasks across cloud and on-premises apps

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Microsoft Power Automate has a free tier, so it costs nothing to try first.
  • Each has a real cost: GetFeedback getFeedback is now sold by SurveyMonkey and its pricing page redirects to surveymonkey.com; Microsoft Power Automate free plan limited to 750 flow runs/month and standard connectors only; premium connectors require paid plans
  • They diverge on capability: GetFeedback covers Employee feedback collection, Microsoft Power Automate covers Automated flows.

Where they differ

Only the attributes on which GetFeedback and Microsoft Power Automate actually diverge.

Attributes where GetFeedback and Microsoft Power Automate differ
AttributeGetFeedbackMicrosoft Power Automate
Starting priceOn requestFree
Pricing modelquoteUnknown
Free tierNoYes
PlatformsWebWeb, Cloud, Desktop
CategorySurvey & FormsAutomation & Integration
Founded20132016

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in GetFeedback

  • Employee feedback collection
  • Survey creation
  • Analytics dashboard
  • Text analytics
  • Mobile app
  • Action planning
  • Reporting
  • Integrations

Only in Microsoft Power Automate

  • Automated flows
  • Instant flows
  • Scheduled flows
  • Desktop automation
  • Process mining
  • Business process flows
  • Approval workflows
  • 500+ connectors

Both cover

  • Salesforce

What people use each for

The jobs each tool is most often brought in to do.

GetFeedback

  • Collecting website visitor feedback with trigger based formsnot Microsoft Power Automate
  • Diagnosing checkout abandonment and drop-off pointsnot Microsoft Power Automate
  • Running always-on feedback buttons across a sitenot Microsoft Power Automate

Microsoft Power Automate

  • Workflow Automationnot GetFeedback
  • Data Integrationnot GetFeedback
  • Process Automationnot GetFeedback
  • App Integrationnot GetFeedback
  • API Connectivitynot GetFeedback

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

GetFeedback

  • GetFeedback is now sold by SurveyMonkey and its pricing page redirects to surveymonkey.com
  • The Starter plan collects up to 1,000 responses per month
  • The Plus plan collects up to 2,000 responses per month
  • The always-on feedback button and embedded forms require the Plus plan
  • The trial is 7 days
  • Mobile app feedback is listed as coming soon rather than available
  • The self-serve plans are described as designed for new customers, with existing Enterprise agreements handled separately

Microsoft Power Automate

  • Free plan limited to 750 flow runs/month and standard connectors only; premium connectors require paid plans
  • Not suitable for long-running workflows; can fail unexpectedly without warning
  • Limited to simple linear logic; fails with complex workflows involving multiple stakeholders
  • Tasks cannot automate at scale when requiring more than approximately 60 users

Pricing, plan by plan

GetFeedback

On request
  • GetFeedback Platform$undefined/month
    • Employee feedback
    • Survey creation
    • Analytics

Microsoft Power Automate

Free
  • FreeFree
    • 750 flow runs/month
    • Standard connectors only
    • Basic cloud flows
  • Premium$15/user/month
    • Cloud flows (DPA)
    • Attended RPA
    • 250 MB Dataverse database
  • Process$150/bot/month
    • Unattended automation
    • Cloud and desktop flows
    • 50 MB Dataverse database
  • Hosted Process$215/bot/month
    • Microsoft-managed virtual machine
    • Unattended automation
    • Same Dataverse entitlements as Process plan

Which should you pick?

Choose GetFeedback if

  • You need employee feedback collection.
  • You also want survey creation.
GetFeedback review

Choose Microsoft Power Automate if

  • You need automated flows.
  • You want to start without paying.
  • You work on Web, Cloud, Desktop.
  • You also want instant flows.
Microsoft Power Automate review

Questions people ask

Is GetFeedback or Microsoft Power Automate better?
Neither clearly leads. GetFeedback starts at On request and Microsoft Power Automate at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, GetFeedback or Microsoft Power Automate?
Microsoft Power Automate has a free tier; the other does not. Paid plans start at On request for GetFeedback and Free for Microsoft Power Automate.
Does GetFeedback or Microsoft Power Automate run on more platforms?
GetFeedback runs on Web. Microsoft Power Automate runs on Web, Cloud, Desktop.
Can I use Microsoft Power Automate for free?
Yes. Microsoft Power Automate has a free tier, so you can try it without paying. GetFeedback starts at On request.
What is GetFeedback best used for?
GetFeedback is most often used for collecting website visitor feedback with trigger based forms, diagnosing checkout abandonment and drop-off points, running always-on feedback buttons across a site. Of those, collecting website visitor feedback with trigger based forms and diagnosing checkout abandonment and drop-off points are not what Microsoft Power Automate is typically brought in for.
What can GetFeedback do that Microsoft Power Automate cannot?
GetFeedback covers Employee feedback collection, Survey creation, Analytics dashboard, Text analytics. Microsoft Power Automate covers Automated flows, Instant flows, Scheduled flows, Desktop automation. Both handle Salesforce.

Answered from the vendors’ own pages

Microsoft Power Automate: Is Power Automate included with Microsoft 365?

Yes. If you have an eligible Microsoft 365 subscription, you can use Power Automate at no extra cost for flows relying only on standard connectors (SharePoint, Outlook, Teams). Premium connectors (Salesforce, SAP, Oracle) require paid plans.

Source
Microsoft Power Automate: How many flow runs are allowed on the free plan?

Power Automate's free tier (included with Microsoft 365) is limited to 750 flow runs per month and standard connectors only. Out of 900+ total connectors, the free plan only includes Microsoft ecosystem apps and limited third-party apps.

Source
Microsoft Power Automate: What's the difference between Premium and Process plans?

Premium ($15/user/month) provides attended automation with cloud flows and standard RPA. Process plan ($150/bot/month) enables unattended automation where bots run without human intervention on virtual machines for high-volume, repetitive tasks.

Source
Microsoft Power Automate: Does Power Automate support long-running workflows?

No. Power Automate is not suitable for long-lasting workflows because they can run without warning and fail unexpectedly. The platform is built for linear, branching logic (if-then) rather than complex, multi-step business processes involving multiple stakeholders.

Source
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Related pages

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