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Countly vs Norton 360

Countly logo

Countly

Software

Product analytics for mobile and web

From
Free
Rated
-
Full reviewWebsite
Norton 360 logo

Norton 360

Software

Powerful protection against evolving threats

From
$36/year
Rated
-
Full reviewWebsite

The short version

  • Only Countly has a free tier, so it costs nothing to try first.
  • Each has a real cost: Countly the private cloud plan starts at $175 a month and is described as usage based without stating the unit; Norton 360 device limit of 3 devices on Standard plan; higher tiers needed for family with multiple devices
  • They diverge on capability: Countly covers Event tracking, Norton 360 covers Real-time threat protection.

Where they differ

Only the attributes on which Countly and Norton 360 actually diverge.

Attributes where Countly and Norton 360 differ
AttributeCountlyNorton 360
Starting priceFree$36/year
Pricing modelfreemiumUnknown
Free tierYesNo
PlatformsWeb, Mobile, ApiWindows, macOS, Android, iOS
Founded20121982

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Countly

  • Event tracking
  • Crash reporting
  • Analytics dashboard
  • User retention
  • Open-source
  • On-premise deployment
  • Api support
  • Multiple languages language support

Only in Norton 360

  • Real-time threat protection
  • Ransomware protection
  • Firewall
  • Password Manager
  • Secure VPN
  • Cloud backup
  • Dark Web Monitoring
  • Parental Controls

Both cover

  • Cloud deployment
  • Web support
  • Mobile support

What people use each for

The jobs each tool is most often brought in to do.

Countly

  • Product analytics for mobile and web applicationsnot Norton 360
  • Self hosting analytics where data cannot leave the organisationnot Norton 360

Norton 360

  • Antivirusnot Countly
  • Internet Securitynot Countly
  • Identity Protectionnot Countly

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Countly

  • The private cloud plan starts at $175 a month and is described as usage based without stating the unit
  • No event cap, data point limit or user limit is published for either paid plan
  • The self hosted Enterprise edition is custom priced and billed annually
  • Adaptivity and intelligence features are separately priced add ons on the cheaper plan

Norton 360

  • Device limit of 3 devices on Standard plan; higher tiers needed for family with multiple devices
  • Parental controls unavailable on Standard plan, requiring purchase of separate Norton Family app
  • No HIPAA compliance or BAA support for regulated industries
  • Exploit Prevention works only on Windows devices, not available for macOS
  • Limited account recovery options if master password is forgotten

Pricing, plan by plan

Countly

Free
  • Open SourceFree
    • Open-source
    • Self-hosted
    • Full features

Norton 360

$36/year
  • Norton 360 Standard$36/year
    • Antivirus and malware protection
    • VPN
    • Dark web monitoring
  • Norton 360 Deluxe$49.99/year
    • All Standard features
    • 50 GB cloud backup
    • Parental controls
  • Norton 360 Premium$54.99/year
    • All Deluxe features
    • 250 GB cloud backup
    • LifeLock identity theft protection

Which should you pick?

Choose Countly if

  • You need event tracking.
  • You want to start without paying.
  • You work on Web, Mobile, Api.
  • You also want crash reporting.
Countly review

Choose Norton 360 if

  • You need real-time threat protection.
  • You work on Windows, macOS, Android, iOS.
  • You also want ransomware protection.
Norton 360 review

Questions people ask

Is Countly or Norton 360 better?
Neither clearly leads. Countly starts at Free and Norton 360 at $36/year, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Countly or Norton 360?
Countly has a free tier; the other does not. Paid plans start at Free for Countly and $36/year for Norton 360.
Does Countly or Norton 360 run on more platforms?
Countly runs on Web, Mobile, Api. Norton 360 runs on Windows, macOS, Android, iOS.
Can I use Countly for free?
Yes. Countly has a free tier, so you can try it without paying. Norton 360 starts at $36/year.
What is Countly best used for?
Countly is most often used for product analytics for mobile and web applications, self hosting analytics where data cannot leave the organisation. Of those, product analytics for mobile and web applications and self hosting analytics where data cannot leave the organisation are not what Norton 360 is typically brought in for.
What can Countly do that Norton 360 cannot?
Countly covers Event tracking, Crash reporting, Analytics dashboard, User retention. Norton 360 covers Real-time threat protection, Ransomware protection, Firewall, Password Manager. Both handle Cloud deployment, Web support, Mobile support.

Answered from the vendors’ own pages

Norton 360: What operating systems does Norton 360 Standard support?

Windows 7 SP1 through Windows 11, macOS 10.13 and later, Android 10.0 or later, and current plus two previous iOS versions. Not all features are available on all platforms.

Source
Norton 360: How much cloud backup storage is included in Norton 360 Standard?

2 GB of cloud backup storage is included with Norton 360 Standard. Higher tiers offer 50 GB (Deluxe) and 250 GB (Premium).

Source
Norton 360: Does Norton 360 include a VPN?

Yes. All Norton 360 plans include a VPN for secure browsing. The VPN is available on Windows, Mac, iOS, and Android devices.

Source
Norton 360: Is Norton 360 HIPAA compliant?

No. Norton 360 does not offer HIPAA compliance or Business Associate Agreements (BAA), making it unsuitable for healthcare organizations handling protected health information (PHI).

Source
Norton 360: What is the renewal price after the first year?

First year pricing is discounted. Standard renews at 94.99 USD per year, Deluxe at 119.99 USD per year. This represents a 140% increase over Deluxe's first-year rate of 49.99 USD.

Source
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