Softwr

Marketing & Analytics · head to head

Countly vs Fathom

Countly logo

Countly

Marketing & Analytics

Product analytics for mobile and web

From
Free
Rated
-
Full reviewWebsite
Fathom logo

Fathom

AI Tools

Free AI meeting assistant

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Countly the private cloud plan starts at $175 a month and is described as usage based without stating the unit; Fathom team plan requires minimum 2 users; cannot purchase single seat at team pricing
  • They diverge on capability: Countly covers Event tracking, Fathom covers Auto-recording.

Where they differ

Only the attributes on which Countly and Fathom actually diverge.

Attributes where Countly and Fathom differ
AttributeCountlyFathom
Pricing modelfreemiumUnknown
PlatformsWeb, Mobile, ApiWeb, Zoom, Google Meet, Microsoft Teams
CategoryMarketing & AnalyticsAI Tools
Founded20122020

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Countly

  • Event tracking
  • Crash reporting
  • Analytics dashboard
  • User retention
  • Open-source
  • Cloud deployment
  • On-premise deployment
  • Mobile support

Only in Fathom

  • Auto-recording
  • AI summaries
  • Transcription
  • Highlight clips
  • Zoom
  • Google Meet
  • HubSpot
  • Salesforce

Both cover

  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Countly

  • Product analytics for mobile and web applicationsnot Fathom
  • Self hosting analytics where data cannot leave the organisationnot Fathom

Fathom

  • AI-powered meeting transcription and automatic note-taking for sales teams and professionalsnot Countly
  • Meeting analysis with AI scorecards and action item generation that syncs to CRMsnot Countly

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Countly

  • The private cloud plan starts at $175 a month and is described as usage based without stating the unit
  • No event cap, data point limit or user limit is published for either paid plan
  • The self hosted Enterprise edition is custom priced and billed annually
  • Adaptivity and intelligence features are separately priced add ons on the cheaper plan

Fathom

  • Team plan requires minimum 2 users; cannot purchase single seat at team pricing
  • CRM field sync and deal view summaries available only on Business plan ($34/user/month) and above

Pricing, plan by plan

Countly

Free
  • Open SourceFree
    • Open-source
    • Self-hosted
    • Full features

Fathom

Free

No published plan breakdown. See the Fathom review.

Which should you pick?

Choose Countly if

  • You need event tracking.
  • You want to start without paying.
  • You work on Web, Mobile, Api.
  • You also want crash reporting.
Countly review

Choose Fathom if

  • You need auto-recording.
  • You want to start without paying.
  • You work on Web, Zoom, Google Meet, Microsoft Teams.
  • You also want ai summaries.
Fathom review

Questions people ask

Is Countly or Fathom better?
Neither clearly leads. Countly starts at Free and Fathom at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Countly or Fathom?
Countly starts at Free and Fathom at Free.
Does Countly or Fathom run on more platforms?
Countly runs on Web, Mobile, Api. Fathom runs on Web, Zoom, Google Meet, Microsoft Teams.
Can I use Countly for free?
Both have a free tier, so you can try either at no cost before committing.
What is Countly best used for?
Countly is most often used for product analytics for mobile and web applications, self hosting analytics where data cannot leave the organisation. Of those, product analytics for mobile and web applications and self hosting analytics where data cannot leave the organisation are not what Fathom is typically brought in for.
What can Countly do that Fathom cannot?
Countly covers Event tracking, Crash reporting, Analytics dashboard, User retention. Fathom covers Auto-recording, AI summaries, Transcription, Highlight clips. Both handle Web support.
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Related pages

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