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Software · head to head

Chatwork vs Eventbrite

Chatwork logo

Chatwork

Software

Group chat for global teams, built to replace email with real-time communication

From
On request
Rated
-
Full reviewWebsite
Eventbrite logo

Eventbrite

Software

Where event planners thrive

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Eventbrite has a free tier, so it costs nothing to try first.
  • Each has a real cost: Chatwork no pricing figures or plan names are shown on the vendor's own homepage; only Sign up for free and Get Started buttons are offered, with pricing details requiring further navigation not present on the fetched page; Eventbrite service fees total 6.59% + $1.79 per ticket (3.7% service + 2.9% payment processing), among the highest in the industry

Where they differ

Only the attributes on which Chatwork and Eventbrite actually diverge.

Attributes where Chatwork and Eventbrite differ
AttributeChatworkEventbrite
Starting priceOn requestFree
Pricing modelquoteUnknown
Free tierNoYes
PlatformsWebWeb, iOS, Android
FoundedUnknown2006

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Chatwork

Nothing recorded that Eventbrite does not also cover.

Only in Eventbrite

  • Event Discovery
  • Ticketing
  • Event Management
  • Marketing Tools
  • Analytics
  • Virtual Events
  • Mailchimp
  • Salesforce

What people use each for

The jobs each tool is most often brought in to do.

Chatwork

No use cases recorded yet. See the Chatwork review.

Eventbrite

  • Selling tickets for concerts, festivals and nightlife eventsnot Chatwork
  • Running conferences and corporate events with registrationnot Chatwork
  • Nonprofit fundraising eventsnot Chatwork
  • Reserved seating and timed entry admissionnot Chatwork
  • Promoting events through the Eventbrite marketplace and paid adsnot Chatwork

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Chatwork

  • No pricing figures or plan names are shown on the vendor's own homepage; only Sign up for free and Get Started buttons are offered, with pricing details requiring further navigation not present on the fetched page
  • The homepage highlights 256-bit encryption and ISO27001 certification as its main security claims without stating which plan tier includes them

Eventbrite

  • Service fees total 6.59% + $1.79 per ticket (3.7% service + 2.9% payment processing), among the highest in the industry
  • Holds 20% of net sales in reserve until event completion and delays payout 3 days after event, creating cash flow problems for organizers
  • Limited event page customization with no white-label option and events must be registered on eventbrite.com domain

Pricing, plan by plan

Chatwork

On request

No published plan breakdown. See the Chatwork review.

Eventbrite

Free
  • FreeFree
    • Unlimited free events
    • No platform fees for free events
  • Pro$15/month
    • Email marketing
    • Custom branding
    • Advanced analytics

Which should you pick?

Choose Chatwork if

Nothing in the data separates Chatwork from Eventbrite on the points above - pick on price and on how each one feels to use.

Chatwork review

Choose Eventbrite if

  • You need event discovery.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want ticketing.
Eventbrite review

Questions people ask

Is Chatwork or Eventbrite better?
Neither clearly leads. Chatwork starts at On request and Eventbrite at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Chatwork or Eventbrite?
Eventbrite has a free tier; the other does not. Paid plans start at On request for Chatwork and Free for Eventbrite.
Does Chatwork or Eventbrite run on more platforms?
Chatwork runs on Web. Eventbrite runs on Web, iOS, Android.
Can I use Eventbrite for free?
Yes. Eventbrite has a free tier, so you can try it without paying. Chatwork starts at On request.
What can Chatwork do that Eventbrite cannot?
Eventbrite covers Event Discovery, Ticketing, Event Management, Marketing Tools.

Answered from the vendors’ own pages

Eventbrite: Is Eventbrite free for hosting free events?

Yes, Eventbrite is completely free for events with free tickets. You can publish unlimited free events with no platform fees, service fees, or payment processing fees. Features like custom branding and advanced analytics are only available on paid plans.

Source
Eventbrite: What are the fees for paid-ticket events in the US?

Eventbrite charges 3.7% plus $1.79 per ticket sold, plus 2.9% payment processing fee per order. Organizers can pass these fees to attendees or absorb them.

Source
Eventbrite: When do I receive payments from ticket sales?

Payouts are sent 3 days after your event ends (or on a custom schedule if you set one), and funds appear in your bank account within 5 business days in the US or 7 days internationally. Eventbrite also holds 20% in reserve until after the event to cover refunds and chargebacks.

Source
Eventbrite: Can I customize branding on my event page?

Customization is limited to basic colors and images. You cannot white-label the event page or remove Eventbrite branding, and all registration flows pass through Eventbrite's domain, not your own.

Source
Eventbrite: Does Eventbrite offer an API for integrations?

Yes, Eventbrite provides an OAuth API for developers to build custom integrations. Full documentation is available on their platform portal with support for app authentication and API keys.

Source
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