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Webinar & Virtual Events · head to head

Eventbrite vs Mattermost

Eventbrite logo

Eventbrite

Webinar & Virtual Events

Where event planners thrive

From
Free
Rated
-
Full reviewWebsite
Mattermost logo

Mattermost

Communication & Collaboration

Channel-centric collaboration for secure workflows

From
On request
Rated
-
Full reviewWebsite

The short version

  • Only Eventbrite has a free tier, so it costs nothing to try first.
  • Each has a real cost: Eventbrite service fees total 6.59% + $1.79 per ticket (3.7% service + 2.9% payment processing), among the highest in the industry; Mattermost no prices are published for any of the three paid tiers (Professional, Enterprise, Enterprise Advanced); all require contacting sales

Where they differ

Only the attributes on which Eventbrite and Mattermost actually diverge.

Attributes where Eventbrite and Mattermost differ
AttributeEventbriteMattermost
Starting priceFreeOn request
Pricing modelUnknownquote
Free tierYesNo
PlatformsWeb, iOS, AndroidWeb
CategoryWebinar & Virtual EventsCommunication & Collaboration
Founded2006Unknown

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Eventbrite

  • Event Discovery
  • Ticketing
  • Event Management
  • Marketing Tools
  • Analytics
  • Virtual Events
  • Mailchimp
  • Salesforce

Only in Mattermost

Nothing recorded that Eventbrite does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

Eventbrite

  • Selling tickets for concerts, festivals and nightlife eventsnot Mattermost
  • Running conferences and corporate events with registrationnot Mattermost
  • Nonprofit fundraising eventsnot Mattermost
  • Reserved seating and timed entry admissionnot Mattermost
  • Promoting events through the Eventbrite marketplace and paid adsnot Mattermost

Mattermost

No use cases recorded yet. See the Mattermost review.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Eventbrite

  • Service fees total 6.59% + $1.79 per ticket (3.7% service + 2.9% payment processing), among the highest in the industry
  • Holds 20% of net sales in reserve until event completion and delays payout 3 days after event, creating cash flow problems for organizers
  • Limited event page customization with no white-label option and events must be registered on eventbrite.com domain

Mattermost

  • No prices are published for any of the three paid tiers (Professional, Enterprise, Enterprise Advanced); all require contacting sales
  • Professional is capped at a maximum of 250 users, forcing a move to Enterprise for larger teams
  • Licenses are sold only as prepaid annual subscriptions, and organizations that exceed their licensed seat count must purchase additional seats on a prorated quarterly basis

Pricing, plan by plan

Eventbrite

Free
  • FreeFree
    • Unlimited free events
    • No platform fees for free events
  • Pro$15/month
    • Email marketing
    • Custom branding
    • Advanced analytics

Mattermost

On request

No published plan breakdown. See the Mattermost review.

Which should you pick?

Choose Eventbrite if

  • You need event discovery.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want ticketing.
Eventbrite review

Choose Mattermost if

Nothing in the data separates Mattermost from Eventbrite on the points above - pick on price and on how each one feels to use.

Mattermost review

Questions people ask

Is Eventbrite or Mattermost better?
Neither clearly leads. Eventbrite starts at Free and Mattermost at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Eventbrite or Mattermost?
Eventbrite has a free tier; the other does not. Paid plans start at Free for Eventbrite and On request for Mattermost.
Does Eventbrite or Mattermost run on more platforms?
Eventbrite runs on Web, iOS, Android. Mattermost runs on Web.
Can I use Eventbrite for free?
Yes. Eventbrite has a free tier, so you can try it without paying. Mattermost starts at On request.
What is Eventbrite best used for?
Eventbrite is most often used for selling tickets for concerts, festivals and nightlife events, running conferences and corporate events with registration, nonprofit fundraising events, reserved seating and timed entry admission. Of those, selling tickets for concerts, festivals and nightlife events and running conferences and corporate events with registration are not what Mattermost is typically brought in for.
What can Eventbrite do that Mattermost cannot?
Eventbrite covers Event Discovery, Ticketing, Event Management, Marketing Tools.

Answered from the vendors’ own pages

Eventbrite: Is Eventbrite free for hosting free events?

Yes, Eventbrite is completely free for events with free tickets. You can publish unlimited free events with no platform fees, service fees, or payment processing fees. Features like custom branding and advanced analytics are only available on paid plans.

Source
Eventbrite: What are the fees for paid-ticket events in the US?

Eventbrite charges 3.7% plus $1.79 per ticket sold, plus 2.9% payment processing fee per order. Organizers can pass these fees to attendees or absorb them.

Source
Eventbrite: When do I receive payments from ticket sales?

Payouts are sent 3 days after your event ends (or on a custom schedule if you set one), and funds appear in your bank account within 5 business days in the US or 7 days internationally. Eventbrite also holds 20% in reserve until after the event to cover refunds and chargebacks.

Source
Eventbrite: Can I customize branding on my event page?

Customization is limited to basic colors and images. You cannot white-label the event page or remove Eventbrite branding, and all registration flows pass through Eventbrite's domain, not your own.

Source
Eventbrite: Does Eventbrite offer an API for integrations?

Yes, Eventbrite provides an OAuth API for developers to build custom integrations. Full documentation is available on their platform portal with support for app authentication and API keys.

Source
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