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Software · head to head

Brex vs HappyFox

Brex logo

Brex

Software

The financial stack for growing businesses

From
$29/month
Rated
-
Full reviewWebsite
HappyFox logo

HappyFox

Software

Help desk software for happy customers

From
$29/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Brex the free Essentials tier is limited to two legal entities; HappyFox the Basic plan caps agents at 5, with unlimited agents only above it
  • They diverge on capability: Brex covers Corporate cards, HappyFox covers Ticketing.

Where they differ

Only the attributes on which Brex and HappyFox actually diverge.

Attributes where Brex and HappyFox differ
AttributeBrexHappyFox
Pricing modelfreemiumsubscription
Founded20172012

Identical on both: starting price ($29/month), free tier (No), platforms (Web, Ios, Android), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Brex

  • Corporate cards
  • Business accounts
  • Expense management
  • Bill pay
  • Travel
  • QuickBooks
  • NetSuite
  • Xero

Only in HappyFox

  • Ticketing
  • Knowledge base
  • Automation
  • SLA management
  • Self-service portal
  • Reporting
  • Salesforce
  • Slack

Both cover

  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

Brex

  • Corporate cards with spend controls for startupsnot HappyFox
  • Expense management and reimbursementsnot HappyFox
  • Travel booking inside the spend platformnot HappyFox
  • Bill pay and accounting system syncnot HappyFox
  • Multi-entity spend management on the paid tiersnot HappyFox

HappyFox

  • Help desk ticketing across email, chat and phonenot Brex
  • Managing internal and customer support requests in one queuenot Brex

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Brex

  • The free Essentials tier is limited to two legal entities
  • Premium is $12 per user per month, so cost scales with headcount using the card
  • Enterprise and Smart Card pricing is not published
  • Eligibility criteria are not stated anywhere on the pricing page, which matters for a product that extends credit

HappyFox

  • The Basic plan caps agents at 5, with unlimited agents only above it
  • Per agent prices are not published on the main pricing page and require opening a separate page per product
  • The 20% saving requires annual billing

Pricing, plan by plan

Brex

$29/month
  • EssentialsFree
    • Corporate cards
    • Expense management
    • Bill pay
  • Premium$12/month
    • Advanced controls
    • Custom approvals
    • Travel booking

HappyFox

$29/month
  • Mighty$29/month
    • Omnichannel ticketing
    • SLA management
    • Basic reporting
  • Fantastic$49/month
    • Everything in Mighty
    • Custom fields
    • Asset management
  • Enterprise$69/month
    • Everything in Fantastic
    • Task management
    • Advanced automation
  • Enterprise Plus$89/month
    • Agent scripting
    • Custom roles
    • Sandbox

Which should you pick?

Choose Brex if

  • You need corporate cards.
  • You work on Web, Ios, Android.
  • You also want business accounts.
Brex review

Choose HappyFox if

  • You need ticketing.
  • You work on Web, Ios, Android.
  • You also want knowledge base.
HappyFox review

Questions people ask

Is Brex or HappyFox better?
Neither clearly leads. Brex starts at $29/month and HappyFox at $29/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Brex or HappyFox?
Brex starts at $29/month and HappyFox at $29/month.
Does Brex or HappyFox run on more platforms?
Both run on Web, Ios, Android, so platform support will not decide this one for you.
What is Brex best used for?
Brex is most often used for corporate cards with spend controls for startups, expense management and reimbursements, travel booking inside the spend platform, bill pay and accounting system sync. Of those, corporate cards with spend controls for startups and expense management and reimbursements are not what HappyFox is typically brought in for.
What can Brex do that HappyFox cannot?
Brex covers Corporate cards, Business accounts, Expense management, Bill pay. HappyFox covers Ticketing, Knowledge base, Automation, SLA management. Both handle Web support, Ios support, Android support.
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