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Asyncapi vs Jira Service Management

Asyncapi logo

Asyncapi

Software

Specification and tools for defining asynchronous APIs

From
Free
Rated
-
Full reviewWebsite
Jira Service Management logo

Jira Service Management

Software

High-velocity service management

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Asyncapi complex to implement and debug asynchronous operations due to their non-linear and concurrent nature; Jira Service Management the vendor's own pricing page as captured by the Internet Archive on 28 December 2021 named four tiers, Free, Standard, Premium, and Enterprise; the Free tier caps at 3 agents per site with one site, five major incidents per month, and unlimited alerts capped at 100 emails and 200 SMS per day, while Standard, Premium, and Enterprise each cap at 5,000 agents per site, with Enterprise adding unlimited sites and requiring a Confluence subscription for some features; per-figure dollar pricing was not shown on this capture, only per-agent pricing structure
  • They diverge on capability: Asyncapi covers API Specification, Jira Service Management covers Incident management.

Where they differ

Only the attributes on which Asyncapi and Jira Service Management actually diverge.

Attributes where Asyncapi and Jira Service Management differ
AttributeAsyncapiJira Service Management
Pricing modelopen-sourcesubscription
PlatformsWeb, CLI, IDE ExtensionsWeb, Ios, Android
Founded20192002

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Asyncapi

  • API Specification
  • Code generation
  • Documentation
  • Multiple messaging protocols
  • Code generators
  • Specification support
  • Tools support
  • CLI support

Only in Jira Service Management

  • Incident management
  • Change management
  • Problem management
  • Asset management
  • Knowledge management
  • SLAs
  • Jira Software
  • Confluence

What people use each for

The jobs each tool is most often brought in to do.

Asyncapi

  • API Developmentnot Jira Service Management
  • API Gatewaynot Jira Service Management
  • API Testingnot Jira Service Management
  • API Documentationnot Jira Service Management
  • Microservicesnot Jira Service Management

Jira Service Management

  • IT service managementnot Asyncapi
  • Incident responsenot Asyncapi
  • Change managementnot Asyncapi
  • Asset trackingnot Asyncapi

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Asyncapi

  • Complex to implement and debug asynchronous operations due to their non-linear and concurrent nature
  • Keeping AsyncAPI documents up to date is challenging as systems evolve
  • Tracing and debugging asynchronous operations is more difficult than synchronous request-response patterns

Jira Service Management

  • The vendor's own pricing page as captured by the Internet Archive on 28 December 2021 named four tiers, Free, Standard, Premium, and Enterprise; the Free tier caps at 3 agents per site with one site, five major incidents per month, and unlimited alerts capped at 100 emails and 200 SMS per day, while Standard, Premium, and Enterprise each cap at 5,000 agents per site, with Enterprise adding unlimited sites and requiring a Confluence subscription for some features; per-figure dollar pricing was not shown on this capture, only per-agent pricing structure

Pricing, plan by plan

Asyncapi

Free
  • Open SourceFree
    • AsyncAPI specification
    • Tools
    • Community support

Jira Service Management

Free
  • FreeFree
    • 3 agents
    • Ticket management
    • Knowledge base
  • Standard$20/month
    • Unlimited customers
    • 250 agents
    • 20 GB storage
  • Premium$45/month
    • Advanced incident management
    • Asset management
    • Change management
  • Enterprise$undefined/month
    • Unlimited sites
    • 24/7 support
    • Data residency

Which should you pick?

Choose Asyncapi if

  • You need api specification.
  • You want to start without paying.
  • You work on Web, CLI, IDE Extensions.
  • You also want code generation.
Asyncapi review

Choose Jira Service Management if

  • You need incident management.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want change management.
Jira Service Management review

Questions people ask

Is Asyncapi or Jira Service Management better?
Neither clearly leads. Asyncapi starts at Free and Jira Service Management at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Asyncapi or Jira Service Management?
Asyncapi starts at Free and Jira Service Management at Free.
Does Asyncapi or Jira Service Management run on more platforms?
Asyncapi runs on Web, CLI, IDE Extensions. Jira Service Management runs on Web, Ios, Android.
Can I use Asyncapi for free?
Both have a free tier, so you can try either at no cost before committing.
What is Asyncapi best used for?
Asyncapi is most often used for api development, api gateway, api testing, api documentation. Of those, api development and api gateway are not what Jira Service Management is typically brought in for.
What can Asyncapi do that Jira Service Management cannot?
Asyncapi covers API Specification, Code generation, Documentation, Multiple messaging protocols. Jira Service Management covers Incident management, Change management, Problem management, Asset management.

Answered from the vendors’ own pages

Asyncapi: What is AsyncAPI used for?

AsyncAPI is an open-source specification for defining and documenting asynchronous APIs, message-driven systems, and event-driven architectures. It serves the same purpose for async APIs as OpenAPI does for REST APIs, providing standardized documentation, code generation, and tooling.

Source
Asyncapi: Is AsyncAPI free to use?

Yes, AsyncAPI is completely free and open-source. It is hosted by the Linux Foundation and supported by community contributions and sponsorships from companies like Postman, IBM, IQVIA Technology, and Solace.

Source
Asyncapi: What protocols and technologies does AsyncAPI support?

AsyncAPI supports multiple protocols and technologies including Kafka, RabbitMQ, MQTT, Socket.IO, AWS EventBridge, and others. It provides language support for JavaScript/TypeScript, Python, Java, Go, C#/.NET, Kotlin, and PHP.

Source
Asyncapi: Does AsyncAPI have IDE support?

Yes, AsyncAPI has IDE extensions available for VSCode and IntelliJ, along with CLI utilities and GitHub Actions integration for developers.

Source
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