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CRM & Sales · head to head

Agile CRM vs Elasticsearch

Agile CRM logo

Agile CRM

CRM & Sales

All-in-one CRM, Marketing, and Service Software

From
Free
Rated
-
Elasticsearch logo

Elasticsearch

Database & Data Management

The heart of the Elastic Stack for search and analytics

From
Free
Rated
-

The short version

  • Each has a real cost: Agile CRM the Internet Archive's capture of Agile CRM's pricing page on 29 December 2022 listed Starter at $8.99 per user per month (2-year rate), Regular at $29.99, and Enterprise at $47.99, with the Free tier capped at 10 users and 1,000 contacts.; Elasticsearch eventual consistency model with 1-second default refresh interval, not suitable for real-time transactional requirements
  • They diverge on capability: Agile CRM covers Contact management, Elasticsearch covers Full-text Search.

Where they differ

Only the attributes on which Agile CRM and Elasticsearch actually diverge.

Attributes where Agile CRM and Elasticsearch differ
AttributeAgile CRMElasticsearch
Pricing modelsubscriptionUnknown
PlatformsWebLinux, Windows, macOS, Docker, Kubernetes
CategoryCRM & SalesDatabase & Data Management
Founded20092010

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Agile CRM

  • Contact management
  • Lead scoring
  • Email automation
  • Marketing automation
  • Service desk
  • Web forms
  • Analytics
  • Zapier

Only in Elasticsearch

  • Full-text Search
  • Real-time Analytics
  • Distributed Architecture
  • RESTful API
  • Schema-free JSON
  • Aggregations
  • Machine Learning
  • Kibana

Both cover

  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Agile CRM

  • Sales managementnot Elasticsearch
  • Marketing automationnot Elasticsearch
  • Customer servicenot Elasticsearch

Elasticsearch

  • Real-time applicationsnot Agile CRM
  • Content managementnot Agile CRM
  • User profilesnot Agile CRM
  • Mobile backendsnot Agile CRM
  • Cachingnot Agile CRM

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Agile CRM

  • The Internet Archive's capture of Agile CRM's pricing page on 29 December 2022 listed Starter at $8.99 per user per month (2-year rate), Regular at $29.99, and Enterprise at $47.99, with the Free tier capped at 10 users and 1,000 contacts.

Elasticsearch

  • Eventual consistency model with 1-second default refresh interval, not suitable for real-time transactional requirements
  • No support for ACID transactions or rollbacks; updates delete and re-insert documents
  • JVM-dependent architecture requires careful memory management and monitoring to prevent garbage collection issues at scale

Pricing, plan by plan

Agile CRM

Free
  • FreeFree
    • Contact management
    • Task management
  • Starter$9/month
    • Everything in Free
    • Email automation
    • Landing pages
  • Business$39/month
    • Everything in Starter
    • Advanced analytics
    • API access

Elasticsearch

Free
  • Self-ManagedFree
    • Open source
    • Self-hosted
  • Elasticsearch Cloud$16.4/month
    • Managed service
    • 14-day free trial

Which should you pick?

Choose Agile CRM if

  • You need contact management.
  • You want to start without paying.
  • You also want lead scoring.

Choose Elasticsearch if

  • You need full-text search.
  • You want to start without paying.
  • You work on Linux, Windows, macOS, Docker, Kubernetes.
  • You also want real-time analytics.

Questions people ask

Is Agile CRM or Elasticsearch better?
Neither clearly leads. Agile CRM starts at Free and Elasticsearch at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Agile CRM or Elasticsearch?
Agile CRM starts at Free and Elasticsearch at Free.
Does Agile CRM or Elasticsearch run on more platforms?
Agile CRM runs on Web. Elasticsearch runs on Linux, Windows, macOS, Docker, Kubernetes.
Can I use Agile CRM for free?
Both have a free tier, so you can try either at no cost before committing.
What is Agile CRM best used for?
Agile CRM is most often used for sales management, marketing automation, customer service. Of those, sales management and marketing automation are not what Elasticsearch is typically brought in for.
What can Agile CRM do that Elasticsearch cannot?
Agile CRM covers Contact management, Lead scoring, Email automation, Marketing automation. Elasticsearch covers Full-text Search, Real-time Analytics, Distributed Architecture, RESTful API. Both handle Web support.

Answered from the vendors’ own pages

Elasticsearch: Is Elasticsearch free?

Yes, Elasticsearch can be deployed as free and open-source software for self-managed installations. Elastic Cloud managed service starts at $16.40 per month, with a free 14-day trial available.

Source
Elasticsearch: Can I use Elasticsearch without Kibana?

Yes, Elasticsearch is a search engine independent of Kibana. Kibana is a visualization and analytics tool that works with Elasticsearch but is optional. You can use the Elasticsearch API directly for searching.

Source
Elasticsearch: Does Elasticsearch support real-time indexing?

Elasticsearch indexes data with a refresh interval, typically 1 second. Data becomes searchable after the refresh cycle, making it near-real-time but not instantaneous. This can be configured but impacts performance.

Source
Elasticsearch: What are Elasticsearch's scaling limitations?

Elasticsearch requires careful operational management at scale, including shard balancing, heap sizing, and monitoring. Large clusters can suffer from garbage collection issues and become expensive to operate.

Source
Elasticsearch: Does Elasticsearch support transactions and rollbacks?

No, Elasticsearch does not support ACID transactions or rollbacks. Updates are expensive operations that delete and re-insert documents, making it unsuitable for transactional workloads.

Source

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