Re:amaze vs DelightChat
A comprehensive head-to-head comparison of two leading customer support solutions in 2026. Compare features, pricing, ratings, and more to find the right fit.
Quick Verdict
Choose Re:amaze if you need Multi-channel inbox and prefer comprehensive paid features. Choose DelightChat if you prioritize Unified inbox and want plans starting at $49/month. Both are rated 4.5/5 by users.
Re:amaze vs DelightChat: At a Glance
| Criteria | Re:amaze | DelightChat |
|---|---|---|
| User Rating | 4.5 | 4.5 |
| Pricing | $29/month | $49/month |
| Pricing Model | per-user | per-user |
| Free Plan | ||
| Platforms | Web, Ios, Android | Web, Ios, Android |
| Category | Customer Support | Customer Support |
| Founded | 2012 | 2020 |
Feature Comparison: Re:amaze vs DelightChat
| Feature | Re:amaze | DelightChat |
|---|---|---|
| Multi-channel inbox | ||
| Live chat | ||
| FAQ center | ||
| Chatbots | ||
| Automation | ||
| Push campaigns | ||
| Shopify | ||
| BigCommerce | ||
| WooCommerce | ||
| Stripe | ||
| Slack | ||
| SSL | ||
| GDPR | ||
| 2FA | ||
| Web support | ||
| Unified inbox | ||
| WhatsApp integration | ||
| Instagram DM | ||
| Facebook Messenger | ||
| Order management | ||
| Magento | ||
| WhatsApp Business API | ||
| End-to-end encryption | ||
| Ios support |
Re:amaze vs DelightChat: Pricing Breakdown
Re:amaze Pricing
Model: per-user
- Unlimited channels
- Basic automation
- FAQ
- Live view
- Advanced workflows
- Push campaigns
- Staff reports
- Custom roles
- SMS support
DelightChat Pricing
Model: per-user
- 3 users
- All channels
- Shopify integration
- 10 users
- WhatsApp automation
- Advanced reports
- Unlimited users
- Priority support
- Custom integrations
Pros and Cons
Re:amaze
Pros
- Highly rated by users (4.5/5)
- Available on 3 platforms (Web, Ios, Android)
- Rich feature set with 15+ capabilities
- Strong Multi-channel inbox functionality
- Strong Live chat functionality
Cons
- No free plan available
- May require time to learn advanced features
DelightChat
Pros
- Highly rated by users (4.5/5)
- Available on 3 platforms (Web, Ios, Android)
- Rich feature set with 15+ capabilities
- Strong Unified inbox functionality
- Strong WhatsApp integration functionality
Cons
- No free plan available
- May require time to learn advanced features
Who Should Use Re:amaze vs DelightChat?
Choose Re:amaze if you:
- Need Multi-channel inbox
- Have a budget of $29/month+
- Work primarily on Web and Ios
- Value Live chat
Choose DelightChat if you:
- Need Unified inbox
- Have a budget of $49/month+
- Work primarily on Web and Ios
- Value WhatsApp integration
Frequently Asked Questions: Re:amaze vs DelightChat
Is Re:amaze better than DelightChat?
It depends on your needs. Re:amaze has a 4.5/5 user rating while DelightChat has 4.5/5. Re:amaze excels in Multi-channel inbox and Live chat, while DelightChat stands out with Unified inbox and WhatsApp integration. Consider your budget ($29/month vs $49/month), platform needs, and specific feature requirements.
Which is cheaper, Re:amaze or DelightChat?
Re:amaze starts at $29/month. DelightChat starts at $49/month. Compare the specific plan features to determine the best value for your use case.
Can I use Re:amaze and DelightChat together?
While both are customer support tools, some teams use complementary software together. Check each product's API and integration capabilities for compatibility. However, most users find that one solution covers their core customer support needs.
What are the main differences between Re:amaze and DelightChat?
The key differences include: pricing model (per-user vs per-user), platform support (Web, Ios, Android vs Web, Ios, Android), and feature focus. Re:amaze emphasizes Multi-channel inbox, Live chat, FAQ center while DelightChat focuses on Unified inbox, WhatsApp integration, Instagram DM. User ratings differ slightly: 4.5 vs 4.5 out of 5.
Ready to choose?
Explore detailed reviews, user ratings, and pricing for both Re:amaze and DelightChat.