Re:amaze vs Chatwoot
A comprehensive head-to-head comparison of two leading customer support solutions in 2026. Compare features, pricing, ratings, and more to find the right fit.
Quick Verdict
Choose Re:amaze if you need Multi-channel inbox and prefer comprehensive paid features. Choose Chatwoot if you prioritize Live chat and want a free tier to start. Both are rated 4.5/5 by users.
Re:amaze vs Chatwoot: At a Glance
Feature Comparison: Re:amaze vs Chatwoot
| Feature | Re:amaze | Chatwoot |
|---|---|---|
| Multi-channel inbox | ||
| Live chat | ||
| FAQ center | ||
| Chatbots | ||
| Automation | ||
| Push campaigns | ||
| Shopify | ||
| BigCommerce | ||
| WooCommerce | ||
| Stripe | ||
| Slack | ||
| SSL | ||
| GDPR | ||
| 2FA | ||
| Web support | ||
| Email inbox | ||
| Social channels | ||
| Knowledge base | ||
| Reports | ||
| Telegram | ||
| Line | ||
| Data ownership | ||
| Role-based access |
Re:amaze vs Chatwoot: Pricing Breakdown
Re:amaze Pricing
Model: per-user
- Unlimited channels
- Basic automation
- FAQ
- Live view
- Advanced workflows
- Push campaigns
- Staff reports
- Custom roles
- SMS support
Chatwoot Pricing
Model: freemium
- Unlimited agents
- All features
- Full data control
- Hosted solution
- Email support
- Basic features
- Priority support
- Advanced features
- SSO
- Custom deployment
- SLA
- Dedicated support
Pros and Cons
Re:amaze
Pros
- Highly rated by users (4.5/5)
- Available on 3 platforms (Web, Ios, Android)
- Rich feature set with 15+ capabilities
- Strong Multi-channel inbox functionality
- Strong Live chat functionality
Cons
- No free plan available
- May require time to learn advanced features
Chatwoot
Pros
- Highly rated by users (4.5/5)
- Free plan available to get started
- Available on 4 platforms (Web, Ios, Android, Self-hosted)
- Rich feature set with 15+ capabilities
- Strong Live chat functionality
- Strong Email inbox functionality
Cons
- May require time to learn advanced features
Who Should Use Re:amaze vs Chatwoot?
Choose Re:amaze if you:
- Need Multi-channel inbox
- Have a budget of $29/month+
- Work primarily on Web and Ios
- Value Live chat
Choose Chatwoot if you:
- Need Live chat
- Want to start for free
- Work primarily on Web and Ios
- Value Email inbox
Frequently Asked Questions: Re:amaze vs Chatwoot
Is Re:amaze better than Chatwoot?
It depends on your needs. Re:amaze has a 4.5/5 user rating while Chatwoot has 4.5/5. Re:amaze excels in Multi-channel inbox and Live chat, while Chatwoot stands out with Live chat and Email inbox. Consider your budget ($29/month vs Free), platform needs, and specific feature requirements.
Which is cheaper, Re:amaze or Chatwoot?
Re:amaze starts at $29/month. Chatwoot offers a free plan and starts at Free. Chatwoot has a clear pricing advantage with its free tier.
Can I use Re:amaze and Chatwoot together?
While both are customer support tools, some teams use complementary software together. Check each product's API and integration capabilities for compatibility. However, most users find that one solution covers their core customer support needs.
What are the main differences between Re:amaze and Chatwoot?
The key differences include: pricing model (per-user vs freemium), platform support (Web, Ios, Android vs Web, Ios, Android, Self-hosted), and feature focus. Re:amaze emphasizes Multi-channel inbox, Live chat, FAQ center while Chatwoot focuses on Live chat, Email inbox, Social channels. User ratings differ slightly: 4.5 vs 4.5 out of 5.
Ready to choose?
Explore detailed reviews, user ratings, and pricing for both Re:amaze and Chatwoot.