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Software · head to head

Pendo vs Streak

Pendo logo

Pendo

Software

Product analytics and digital adoption platform

From
Free
Rated
-
Full reviewWebsite
Streak logo

Streak

Software

CRM superpowers for Gmail

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Pendo pricing is not publicly available and requires a custom quote; Streak the free tier is email tools only, with pipelines, contact records and automation all requiring the Pro plan
  • They diverge on capability: Pendo covers Product analytics, Streak covers Pipeline management.

Where they differ

Only the attributes on which Pendo and Streak actually diverge.

Attributes where Pendo and Streak differ
AttributePendoStreak
Pricing modelUnknownsubscription
PlatformsWeb, Mobile, DesktopWeb
Founded20132011

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Pendo

  • Product analytics
  • In-app messaging
  • User onboarding
  • Feature adoption tracking
  • User feedback
  • NPS surveys
  • Session replay
  • Mobile analytics

Only in Streak

  • Pipeline management
  • Email tracking
  • Automation
  • Document tracking
  • Live engagement metrics
  • Gmail
  • Outlook
  • Google Sheets

Both cover

  • Slack
  • GDPR

What people use each for

The jobs each tool is most often brought in to do.

Pendo

  • User onboardingnot Streak
  • Feature adoptionnot Streak
  • Product analyticsnot Streak
  • User feedback collectionnot Streak
  • Digital adoptionnot Streak

Streak

  • Managing sales pipelines directly inside Gmailnot Pendo
  • Tracking email opens and running mail merges from an inboxnot Pendo

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Pendo

  • Pricing is not publicly available and requires a custom quote
  • Free tier limited to 500 monthly active users

Streak

  • The free tier is email tools only, with pipelines, contact records and automation all requiring the Pro plan
  • Free mail merge is capped at 50 a day
  • The entry paid plan is $49 per user per month, which is high for a CRM that lives inside Gmail
  • Integrations require a paid plan

Pricing, plan by plan

Pendo

Free
  • FreeFree
    • 500 MAU
    • Core analytics
    • In-app guides

Streak

Free
  • FreeFree
    • Basic CRM
    • Pipeline management
  • Professional$10/month
    • Everything in Free
    • Email tracking
    • Automation
  • Business$50/month
    • Everything in Professional
    • Advanced features

Which should you pick?

Choose Pendo if

  • You need product analytics.
  • You want to start without paying.
  • You work on Web, Mobile, Desktop.
  • You also want in-app messaging.
Pendo review

Choose Streak if

  • You need pipeline management.
  • You want to start without paying.
  • You also want email tracking.
Streak review

Questions people ask

Is Pendo or Streak better?
Neither clearly leads. Pendo starts at Free and Streak at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Pendo or Streak?
Pendo starts at Free and Streak at Free.
Does Pendo or Streak run on more platforms?
Pendo runs on Web, Mobile, Desktop. Streak runs on Web.
Can I use Pendo for free?
Both have a free tier, so you can try either at no cost before committing.
What is Pendo best used for?
Pendo is most often used for user onboarding, feature adoption, product analytics, user feedback collection. Of those, user onboarding and feature adoption are not what Streak is typically brought in for.
What can Pendo do that Streak cannot?
Pendo covers Product analytics, In-app messaging, User onboarding, Feature adoption tracking. Streak covers Pipeline management, Email tracking, Automation, Document tracking. Both handle Slack, GDPR.

Answered from the vendors’ own pages

Pendo: Does Pendo have a free tier?

Yes, Pendo Free supports up to 500 monthly active users and includes core product analytics, in-app guides, Pendo-branded roadmaps, and Pendo-branded NPS surveys.

Source
Pendo: What is Pendo's core functionality?

Pendo combines product analytics, in-app guides, session replay, NPS surveys, product discovery, roadmaps, and cross-channel orchestration to measure and improve product adoption.

Source
Pendo: What CRM systems does Pendo integrate with?

Pendo offers two-way integrations with Salesforce, mapping Pendo product usage and sentiment data with Salesforce records, and with HubSpot for contact mapping and campaign orchestration.

Source
Pendo: What impact does Pendo have on customer retention?

Companies using Pendo for product analytics see on average a 5% reduction in customer churn and report an average 15% increase in net revenue retention.

Source
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Related pages

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