Softwr

Webinar & Virtual Events · head to head

Bizzabo vs Universe

Bizzabo logo

Bizzabo

Webinar & Virtual Events

The Event Experience Operating System

From
$499/month
Rated
-
Full reviewWebsite
Universe logo

Universe

Event Management

Ticketing and event management made simple

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Universe has a free tier, so it costs nothing to try first.
  • Each has a real cost: Bizzabo high starting cost of $499 per user per month with premium features requiring additional paid add-ons; Universe limited design customization for event pages and branding control
  • They diverge on capability: Bizzabo covers Event registration, Universe covers Ticketing.

Where they differ

Only the attributes on which Bizzabo and Universe actually diverge.

Attributes where Bizzabo and Universe differ
AttributeBizzaboUniverse
Starting price$499/monthFree
Free tierNoYes
CategoryWebinar & Virtual EventsEvent Management
Founded20122011

Identical on both: pricing model (Unknown), platforms (Web, iOS, Android), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Bizzabo

  • Event registration
  • Mobile event app
  • Networking
  • Sponsor management
  • Salesforce
  • HubSpot
  • Marketo
  • Slack

Only in Universe

  • Ticketing
  • Event pages
  • Guest lists
  • Check-in app
  • Stripe
  • PayPal
  • Facebook
  • Google Analytics

Both cover

  • Analytics
  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

Bizzabo

  • Event planning
  • Ticket sales
  • Attendee management
  • Virtual events
  • Event marketing

Universe

  • Event planning
  • Ticket sales
  • Attendee management
  • Virtual events
  • Event marketing

Both are used for event planning, ticket sales, attendee management, virtual events, event marketing, on those jobs the choice comes down to price and fit rather than capability.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Bizzabo

  • High starting cost of $499 per user per month with premium features requiring additional paid add-ons
  • Technical issues with event check-in, such as slow loading and syncing during peak times
  • Limited customer support on lower-tier plans with slow response times
  • Virtual event capabilities less advanced than dedicated virtual event platforms
  • Website builder has limited assets and customization options

Universe

  • Limited design customization for event pages and branding control
  • User interface becomes unintuitive for advanced features and complex event types
  • No ability to transfer attendees between time slots; requires full refund and repurchase
  • Difficult walk-up/credit card sales processing at physical events
  • Slow customer support for refunds and technical issues

Pricing, plan by plan

Bizzabo

$499/month

No published plan breakdown. See the Bizzabo review.

Universe

Free
  • Free EventsFree
    • Free event creation and ticketing
  • Starter$0.79/per ticket
    • 2% + $0.79 per ticket
    • Capped at $19.95 per ticket
    • Basic event management
  • Standard$1.99/per ticket
    • 2.5% + $1.99 per ticket
    • Capped at $19.95 per ticket
    • Advanced features
  • Pro$null/custom
    • Dynamic pricing
    • RFID access control
    • Ticketmaster distribution

Which should you pick?

Choose Bizzabo if

  • You need event registration.
  • You work on Web, iOS, Android.
  • You also want mobile event app.
Bizzabo review

Choose Universe if

  • You need ticketing.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want event pages.
Universe review

Questions people ask

Is Bizzabo or Universe better?
Neither clearly leads. Bizzabo starts at $499/month and Universe at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Bizzabo or Universe?
Universe has a free tier; the other does not. Paid plans start at $499/month for Bizzabo and Free for Universe.
Does Bizzabo or Universe run on more platforms?
Both run on Web, iOS, Android, so platform support will not decide this one for you.
Can I use Universe for free?
Yes. Universe has a free tier, so you can try it without paying. Bizzabo starts at $499/month.
What is Bizzabo best used for?
Bizzabo is most often used for event planning, ticket sales, attendee management, virtual events.
What can Bizzabo do that Universe cannot?
Bizzabo covers Event registration, Mobile event app, Networking, Sponsor management. Universe covers Ticketing, Event pages, Guest lists, Check-in app. Both handle Analytics, Web support, Ios support, Android support.

Answered from the vendors’ own pages

Bizzabo: What is the starting price for Bizzabo?

Bizzabo's Event Experience OS starts at $499 per user per month when billed annually, with a 3-user minimum, totaling $17,999 per year. Premium add-ons for virtual production, integrations, and networking features incur additional costs.

Source
Universe: What platforms does Universe support?

Universe is available on web, iOS, and Android, with support across 25 countries and 9 languages. Organizers can accept online, mobile, onsite, kiosk, and print-at-home tickets.

Source
Bizzabo: What does Bizzabo's base platform include?

The base platform includes unlimited events and registrations, contact management, ticketing, email campaigns, event website builder, mobile app, analytics, and 24/7 customer support.

Source
Universe: Does Universe integrate with other tools?

Yes. Universe integrates with 5,000+ partner applications through Zapier, allowing automation of ticket sales data to CRM, invoicing, and other business tools without code.

Source
Bizzabo: What integrations does Bizzabo support?

Bizzabo integrates with over 20 platforms including HubSpot CRM, Salesforce Sales Cloud, Mailchimp, Marketo Engage, Slack, Stripe, PayPal, GoTo Webinar, and Zapier.

Source
Bizzabo: Does Bizzabo offer AI features?

Yes, Bizzabo introduced Bizzy, an AI attendee copilot that provides real-time guidance, session discovery recommendations, and networking support to improve attendee experience.

Source
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