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Software · head to head

Jotform vs Zapier

Jotform logo

Jotform

Software

Powerful forms get more done

From
Free
Rated
-
Full reviewWebsite
Zapier logo

Zapier

Software

Automate your work across 7,000+ app integrations

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Jotform free Starter tier caps at 5 active forms and 100 submissions per month; Zapier the free plan allows 100 tasks per month and only two-step Zaps, one trigger and one action

Where they differ

Only the attributes on which Jotform and Zapier actually diverge.

Attributes where Jotform and Zapier differ
AttributeJotformZapier
Pricing modelfreemiumusage-based
PlatformsWebWeb, Api
FoundedUnknown2011

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Jotform

Nothing recorded that Zapier does not also cover.

Only in Zapier

  • App integrations
  • Workflow automation
  • Trigger-based actions
  • Multi-step Zaps
  • Data formatting
  • Conditional logic
  • Error handling
  • Team collaboration

What people use each for

The jobs each tool is most often brought in to do.

Jotform

No use cases recorded yet. See the Jotform review.

Zapier

  • Lead managementnot Jotform
  • Data synchronizationnot Jotform
  • Email automationnot Jotform
  • Social media postingnot Jotform
  • Customer onboardingnot Jotform

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Jotform

  • Free Starter tier caps at 5 active forms and 100 submissions per month
  • Bronze plan ($39/mo, or $34/mo billed yearly) still limits to 25 active forms and 1,000 monthly submissions
  • HIPAA-compliant forms are only available on Gold and above; Enterprise pricing for multi-user accounts is not published and requires contacting sales

Zapier

  • The free plan allows 100 tasks per month and only two-step Zaps, one trigger and one action
  • Multi-step Zaps, filters, paths, webhooks and the formatter all require a paid plan
  • Premium app connectors are withheld from the free plan
  • Free Zaps poll for new data every 15 minutes against 2 minutes on Professional and 1 minute on Team
  • Paying monthly rather than annually costs 50 percent more, so the 2,000-task Professional plan is $73.50 a month instead of $49

Pricing, plan by plan

Jotform

Free

No published plan breakdown. See the Jotform review.

Zapier

Free
  • FreeFree
    • 100 tasks/month
    • 5 Zaps
    • Two-step Zaps
  • Starter$19.99/month
    • 750 tasks/month
    • 20 Zaps
    • Multi-step Zaps
  • Professional$49/month
    • 2,000 tasks/month
    • Unlimited Zaps
    • Custom logic

Which should you pick?

Choose Jotform if

  • You want to start without paying.
Jotform review

Choose Zapier if

  • You need app integrations.
  • You want to start without paying.
  • You work on Web, Api.
  • You also want workflow automation.
Zapier review

Questions people ask

Is Jotform or Zapier better?
Neither clearly leads. Jotform starts at Free and Zapier at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Jotform or Zapier?
Jotform starts at Free and Zapier at Free.
Does Jotform or Zapier run on more platforms?
Jotform runs on Web. Zapier runs on Web, Api.
Can I use Jotform for free?
Both have a free tier, so you can try either at no cost before committing.
What can Jotform do that Zapier cannot?
Zapier covers App integrations, Workflow automation, Trigger-based actions, Multi-step Zaps.
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Related pages

More on Jotform

More on Zapier

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