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HelloSign vs Mural

HelloSign logo

HelloSign

Software

eSignatures Made Easy

From
Free
Rated
-
Full reviewWebsite
Mural logo

Mural

Software

The digital workspace for visual collaboration

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: HelloSign free plan limited to only 3 documents per month, insufficient for most business use cases; Mural the free plan allows 3 editable murals at a time, so working on a fourth means archiving one
  • They diverge on capability: HelloSign covers Electronic signatures, Mural covers Infinite canvas.

Where they differ

Only the attributes on which HelloSign and Mural actually diverge.

Attributes where HelloSign and Mural differ
AttributeHelloSignMural
Pricing modelUnknownsubscription

Identical on both: starting price (Free), free tier (Yes), platforms (Web, Ios, Android), user rating (Not yet rated), category (Unknown), founded (2011).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in HelloSign

  • Electronic signatures
  • Team management
  • Audit trail
  • API access
  • Dropbox
  • Salesforce
  • HubSpot

Only in Mural

  • Infinite canvas
  • Sticky notes
  • Shapes & connectors
  • Image uploads
  • Real-time collaboration
  • Voting & feedback
  • Slack
  • Microsoft Teams

Both cover

  • Templates
  • Google Drive
  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

HelloSign

  • Customer Successnot Mural
  • Esignaturesnot Mural
  • Simple Signingnot Mural

Mural

  • Running collaborative workshops and retrospectives on a shared whiteboardnot HelloSign
  • Mapping journeys and diagrams with a distributed teamnot HelloSign

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

HelloSign

  • Free plan limited to only 3 documents per month, insufficient for most business use cases
  • Lacks advanced features like conditional logic and bulk send that enterprise competitors offer
  • Limited customization options for white-labeling compared to DocuSign

Mural

  • The free plan allows 3 editable murals at a time, so working on a fourth means archiving one
  • Mural AI and the Zoom and Webex integrations require Team+ at $9.99 per member per month billed annually
  • SSO and the Okta, Azure and GitHub integrations are Business only at $17.99 per member per month
  • Multiple workspaces, SCIM, audit logs and enforced 2FA are Enterprise only with no published price

Pricing, plan by plan

HelloSign

Free

No published plan breakdown. See the HelloSign review.

Mural

Free
  • FreeFree
    • 1 mural
    • Basic shapes
    • File uploads
  • Team$16/month
    • Unlimited murals
    • Advanced templates
    • Team collaboration

Which should you pick?

Choose HelloSign if

  • You need electronic signatures.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want team management.
HelloSign review

Choose Mural if

  • You need infinite canvas.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want sticky notes.
Mural review

Questions people ask

Is HelloSign or Mural better?
Neither clearly leads. HelloSign starts at Free and Mural at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, HelloSign or Mural?
HelloSign starts at Free and Mural at Free.
Does HelloSign or Mural run on more platforms?
Both run on Web, Ios, Android, so platform support will not decide this one for you.
Can I use HelloSign for free?
Both have a free tier, so you can try either at no cost before committing.
What is HelloSign best used for?
HelloSign is most often used for customer success, esignatures, simple signing. Of those, customer success and esignatures are not what Mural is typically brought in for.
What can HelloSign do that Mural cannot?
HelloSign covers Electronic signatures, Team management, Audit trail, API access. Mural covers Infinite canvas, Sticky notes, Shapes & connectors, Image uploads. Both handle Templates, Google Drive, Web support, Ios support.

Answered from the vendors’ own pages

HelloSign: Does HelloSign (Dropbox Sign) offer a free plan?

Yes, HelloSign offers a free plan for up to 3 documents per month with basic eSignatures and Dropbox integration. Paid plans start at $10 per month for individuals.

Source
HelloSign: How does HelloSign pricing compare to DocuSign?

HelloSign is significantly cheaper than DocuSign. For a 5-user team sending 50 documents monthly, HelloSign costs approximately $1,500 per year while DocuSign costs $2,400 annually, a 37% difference.

Source
HelloSign: What are HelloSign API costs?

HelloSign API pricing is $0.80 to $1 per signature request, which is significantly lower than DocuSign's $4 to $7 per signature.

Source
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