Softwr

Software · head to head

HappyFox vs Krea

HappyFox logo

HappyFox

Software

Help desk software for happy customers

From
$29/month
Rated
-
K

Krea

Software

Generate, enhance, and edit images, videos, or 3D meshes with AI

From
On request
Rated
-

The short version

  • Each has a real cost: HappyFox the Basic plan caps agents at 5, with unlimited agents only above it; Krea usage is metered in compute units that vary by operation; the free tier grants only 100 units per day, and the $9 per month Basic tier steps up to 5,000 units, as of August 2026.

Where they differ

Only the attributes on which HappyFox and Krea actually diverge.

Attributes where HappyFox and Krea differ
AttributeHappyFoxKrea
Starting price$29/monthOn request
Pricing modelsubscriptionusage-based
PlatformsWeb, Ios, AndroidWeb
Founded2012Unknown

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in HappyFox

  • Ticketing
  • Knowledge base
  • Automation
  • SLA management
  • Self-service portal
  • Reporting
  • Salesforce
  • Slack

Only in Krea

Nothing recorded that HappyFox does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

HappyFox

  • Help desk ticketing across email, chat and phonenot Krea
  • Managing internal and customer support requests in one queuenot Krea

Krea

No use cases recorded yet. See the Krea review.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

HappyFox

  • The Basic plan caps agents at 5, with unlimited agents only above it
  • Per agent prices are not published on the main pricing page and require opening a separate page per product
  • The 20% saving requires annual billing

Krea

  • Usage is metered in compute units that vary by operation; the free tier grants only 100 units per day, and the $9 per month Basic tier steps up to 5,000 units, as of August 2026.

Pricing, plan by plan

HappyFox

$29/month
  • Mighty$29/month
    • Omnichannel ticketing
    • SLA management
    • Basic reporting
  • Fantastic$49/month
    • Everything in Mighty
    • Custom fields
    • Asset management
  • Enterprise$69/month
    • Everything in Fantastic
    • Task management
    • Advanced automation
  • Enterprise Plus$89/month
    • Agent scripting
    • Custom roles
    • Sandbox

Krea

On request

No published plan breakdown. See the Krea review.

Which should you pick?

Choose HappyFox if

  • You need ticketing.
  • You work on Web, Ios, Android.
  • You also want knowledge base.

Choose Krea if

Nothing in the data separates Krea from HappyFox on the points above - pick on price and on how each one feels to use.

Questions people ask

Is HappyFox or Krea better?
Neither clearly leads. HappyFox starts at $29/month and Krea at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, HappyFox or Krea?
HappyFox starts at $29/month and Krea at On request.
Does HappyFox or Krea run on more platforms?
HappyFox runs on Web, Ios, Android. Krea runs on Web.
What is HappyFox best used for?
HappyFox is most often used for help desk ticketing across email, chat and phone, managing internal and customer support requests in one queue. Of those, help desk ticketing across email, chat and phone and managing internal and customer support requests in one queue are not what Krea is typically brought in for.
What can HappyFox do that Krea cannot?
HappyFox covers Ticketing, Knowledge base, Automation, SLA management.

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