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Software · head to head

DelightChat vs Krea

DelightChat logo

DelightChat

Software

Omnichannel customer support for D2C brands

From
$29/month
Rated
-
Full reviewWebsite
K

Krea

Software

Generate, enhance, and edit images, videos, or 3D meshes with AI

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: DelightChat startup plan at $29/month has limited features compared to competitors; Krea usage is metered in compute units that vary by operation; the free tier grants only 100 units per day, and the $9 per month Basic tier steps up to 5,000 units, as of August 2026.

Where they differ

Only the attributes on which DelightChat and Krea actually diverge.

Attributes where DelightChat and Krea differ
AttributeDelightChatKrea
Starting price$29/monthOn request
Pricing modelUnknownusage-based
PlatformsWeb, Ios, AndroidWeb
Founded2020Unknown

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in DelightChat

  • Unified inbox
  • WhatsApp integration
  • Instagram DM
  • Facebook Messenger
  • Email
  • Order management
  • Shopify
  • WooCommerce

Only in Krea

Nothing recorded that DelightChat does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

DelightChat

  • E-commerce supportnot Krea
  • WhatsApp marketingnot Krea
  • Order inquiriesnot Krea
  • Social commercenot Krea

Krea

No use cases recorded yet. See the Krea review.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

DelightChat

  • Startup plan at $29/month has limited features compared to competitors
  • WhatsApp integration requires the official WhatsApp Business API approval process
  • Limited customization options for workflow automation compared to enterprise alternatives

Krea

  • Usage is metered in compute units that vary by operation; the free tier grants only 100 units per day, and the $9 per month Basic tier steps up to 5,000 units, as of August 2026.

Pricing, plan by plan

DelightChat

$29/month
  • Startup$29/month
  • Scale$99/month
  • Growth$299/month

Krea

On request

No published plan breakdown. See the Krea review.

Which should you pick?

Choose DelightChat if

  • You need unified inbox.
  • You work on Web, Ios, Android.
  • You also want whatsapp integration.
DelightChat review

Choose Krea if

Nothing in the data separates Krea from DelightChat on the points above - pick on price and on how each one feels to use.

Krea review

Questions people ask

Is DelightChat or Krea better?
Neither clearly leads. DelightChat starts at $29/month and Krea at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, DelightChat or Krea?
DelightChat starts at $29/month and Krea at On request.
Does DelightChat or Krea run on more platforms?
DelightChat runs on Web, Ios, Android. Krea runs on Web.
What is DelightChat best used for?
DelightChat is most often used for e-commerce support, whatsapp marketing, order inquiries, social commerce. Of those, e-commerce support and whatsapp marketing are not what Krea is typically brought in for.
What can DelightChat do that Krea cannot?
DelightChat covers Unified inbox, WhatsApp integration, Instagram DM, Facebook Messenger.

Answered from the vendors’ own pages

DelightChat: What channels does DelightChat support for customer communication?

DelightChat unifies WhatsApp, Instagram DMs, Facebook Messenger, email, and live website chat into a single inbox for managing customer conversations.

Source
DelightChat: Does DelightChat work with Shopify?

Yes, DelightChat has deep Shopify integration allowing you to view and modify order data while responding to customers, with automatic contact creation for new orders.

Source
DelightChat: Does DelightChat include WhatsApp marketing beyond support?

Yes, DelightChat includes a WhatsApp Marketing suite for sending broadcasts, automating abandoned cart recovery, and sending order tracking notifications.

Source
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Related pages

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