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Software · head to head

FullStory vs Lunacy

FullStory logo

FullStory

Software

Digital experience intelligence platform

From
Free
Rated
-
Lunacy logo

Lunacy

Software

Free design software that keeps your flow

From
Free
Rated
-

The short version

  • Each has a real cost: FullStory free tier limited to 30,000 sessions per month, no 5,000+ monthly active user sites; Lunacy desktop application only, not cloud-based like Figma, limiting accessibility across different computers
  • They diverge on capability: FullStory covers Session replay, Lunacy covers Vector editing.

Where they differ

Only the attributes on which FullStory and Lunacy actually diverge.

Attributes where FullStory and Lunacy differ
AttributeFullStoryLunacy
Pricing modelquoteUnknown
PlatformsWeb, MobileWindows, macOS, Linux
Founded20142016

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in FullStory

  • Session replay
  • Heatmaps
  • Conversion funnels
  • User journey mapping
  • Error tracking
  • Frustration signals
  • Search functionality
  • Custom events

Only in Lunacy

  • Vector editing
  • Auto layouts
  • Components
  • Real-time collaboration
  • Built-in photos & icons
  • AI background remover
  • AI upscaler
  • Sketch file support

What people use each for

The jobs each tool is most often brought in to do.

FullStory

  • User experience analysisnot Lunacy
  • Bug reproductionnot Lunacy
  • Conversion optimizationnot Lunacy
  • Customer supportnot Lunacy
  • Product developmentnot Lunacy

Lunacy

  • UI/UX designnot FullStory
  • Web designnot FullStory
  • Mobile app designnot FullStory
  • Icon designnot FullStory
  • Marketing graphicsnot FullStory

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

FullStory

  • Free tier limited to 30,000 sessions per month, no 5,000+ monthly active user sites
  • Personal email addresses cannot be used for signup; business email domain required
  • Paid plan pricing not publicly listed, requires sales contact for quotes
  • Free plan has no email support, only community-based assistance
  • Mobile app analytics requires a separate add-on purchase

Lunacy

  • Desktop application only, not cloud-based like Figma, limiting accessibility across different computers
  • Animation capabilities are basic, lacking timeline-based animation editing or spring physics available in modern design tools
  • Paid collaboration features, unlike Figma's free cloud-based team collaboration

Pricing, plan by plan

FullStory

Free
  • FreeFree
    • 1,000 sessions/month
    • 14-day data retention
    • Basic analytics
  • Business$undefined/month
    • Custom sessions
    • 3-month retention
    • Advanced analytics
  • Enterprise$undefined/month
    • Unlimited sessions
    • Custom retention
    • Advanced privacy controls

Lunacy

Free

No published plan breakdown. See the Lunacy review.

Which should you pick?

Choose FullStory if

  • You need session replay.
  • You want to start without paying.
  • You work on Web, Mobile.
  • You also want heatmaps.

Choose Lunacy if

  • You need vector editing.
  • You want to start without paying.
  • You work on Windows, macOS, Linux.
  • You also want auto layouts.

Questions people ask

Is FullStory or Lunacy better?
Neither clearly leads. FullStory starts at Free and Lunacy at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, FullStory or Lunacy?
FullStory starts at Free and Lunacy at Free.
Does FullStory or Lunacy run on more platforms?
FullStory runs on Web, Mobile. Lunacy runs on Windows, macOS, Linux.
Can I use FullStory for free?
Both have a free tier, so you can try either at no cost before committing.
What is FullStory best used for?
FullStory is most often used for user experience analysis, bug reproduction, conversion optimization, customer support. Of those, user experience analysis and bug reproduction are not what Lunacy is typically brought in for.
What can FullStory do that Lunacy cannot?
FullStory covers Session replay, Heatmaps, Conversion funnels, User journey mapping. Lunacy covers Vector editing, Auto layouts, Components, Real-time collaboration.

Answered from the vendors’ own pages

FullStory: What does FullStory's free tier include?

30,000 sessions per month, 10 user seats, 5,000 server-side events per month, 1 year of session replay retention, and 1 year of product analytics retention. Session capture pauses when you exceed the monthly limit, though existing sessions remain accessible.

Source
Lunacy: Is Lunacy free to use?

Yes. Lunacy is absolutely free for personal and commercial use. There is no subscription required or trial period limitation.

Source
FullStory: What features are excluded from the free plan?

Dashboards, configurable form privacy, Go-Live functionality, Streams, client-side rate hooks, mobile app analytics, and StoryAI are not available on the free tier. Email support is also unavailable; only community-based help is provided.

Source
Lunacy: Can Lunacy open and work with Sketch files?

Yes. Lunacy has smooth integration with Sketch files, allowing designers to import and collaborate on Sketch projects without requiring a Sketch subscription.

Source
FullStory: Can I use a personal email to sign up for FullStory's free plan?

No. FullStory requires a business email domain for signup; personal email services like Gmail cannot be used for free plan registration.

Source
Lunacy: Does Lunacy require internet connection to work?

No. Lunacy can work offline, allowing designers to work without an internet connection. It is a desktop application that runs locally on Windows, macOS, and Linux.

Source
FullStory: How does FullStory integrate with Slack?

FullStory's Slack integration allows individual users to send noteworthy sessions to Slack channels. Advanced and Enterprise plans can configure Alerts to receive notifications in Slack when user metrics exceed defined thresholds.

Source
Lunacy: What are Lunacy's hardware requirements?

Lunacy is not demanding on hardware and runs smoothly even on moderate laptops. It has minimal system requirements compared to resource-intensive design tools.

Source
FullStory: What analytics platforms does FullStory integrate with?

FullStory integrates with Segment, Mixpanel, Adobe Analytics, Google Analytics, Salesforce, HubSpot, and others. These integrations allow you to attach FullStory session URLs to events in your analytics platform for cross-platform correlation.

Source

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