Software · head to head
FreshBooks vs Square Appointments
The short version
- Each has a real cost: FreshBooks lite tier limited to 5 clients maximum; Square Appointments the free plan is aimed at solo professionals; booking across multiple staff requires the paid Plus plan
- They diverge on capability: FreshBooks covers Invoicing, Square Appointments covers Online booking.
Where they differ
Only the attributes on which FreshBooks and Square Appointments actually diverge.
| Attribute | FreshBooks | Square Appointments |
|---|---|---|
| Pricing model | Unknown | subscription |
| Founded | 2003 | 2009 |
Identical on both: starting price (Free), free tier (Yes), platforms (Web, iOS, Android), user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in FreshBooks
- Invoicing
- Expense tracking
- Time tracking
- Project management
- Payments
- Financial reporting
- Proposals
- Mileage tracking
Only in Square Appointments
- Online booking
- Client management
- Point of sale
- Payment processing
- Automated reminders
- Instagram booking
- Google booking
- Mobile app
Both cover
- SSL encryption
What people use each for
The jobs each tool is most often brought in to do.
FreshBooks
- Invoicing and payment processingnot Square Appointments
- Time tracking and expense managementnot Square Appointments
- Multi-client project accountingnot Square Appointments
Square Appointments
- Online appointment booking for salons, barbers and personal servicesnot FreshBooks
- Taking card payments and deposits at the time of bookingnot FreshBooks
- Managing staff calendars, waitlists and no-show policiesnot FreshBooks
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
FreshBooks
- Lite tier limited to 5 clients maximum
- E-signatures, proposals, and client retainers unavailable on Lite and Plus tiers
- Advanced payment processing fee of £20/month on Plus tier (extra cost)
- Email customization and project profitability tracking restricted to Premium tier and above
- Offline mode not available; web-based only
Square Appointments
- The free plan is aimed at solo professionals; booking across multiple staff requires the paid Plus plan
- Cancellation policies, no-show fees and waitlists require the Plus plan
- Resource management, service cost tracking and the future bookings report require the Premium plan
- Custom processing rates are reserved for Square Pro, which is aimed at businesses processing over $250,000 a year
- Card processing fees are charged on top of the plan fee on every tier including the free one
Pricing, plan by plan
FreshBooks
FreeNo published plan breakdown. See the FreshBooks review.
Square Appointments
Free- FreeFree
- Unlimited appointments
- Online booking
- Client management
- Plus$29/month
- Everything in Free
- Multiple staff calendars
- No-show protection
- Premium$69/month
- Everything in Plus
- Multi-location
- Staff management
Which should you pick?
Choose FreshBooks if
- You need invoicing.
- You want to start without paying.
- You work on Web, iOS, Android.
- You also want expense tracking.
Choose Square Appointments if
- You need online booking.
- You want to start without paying.
- You work on Web, Ios, Android.
- You also want client management.
Questions people ask
- Is FreshBooks or Square Appointments better?
- Neither clearly leads. FreshBooks starts at Free and Square Appointments at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, FreshBooks or Square Appointments?
- FreshBooks starts at Free and Square Appointments at Free.
- Does FreshBooks or Square Appointments run on more platforms?
- FreshBooks runs on Web, iOS, Android. Square Appointments runs on Web, Ios, Android.
- Can I use FreshBooks for free?
- Both have a free tier, so you can try either at no cost before committing.
- What is FreshBooks best used for?
- FreshBooks is most often used for invoicing and payment processing, time tracking and expense management, multi-client project accounting. Of those, invoicing and payment processing and time tracking and expense management are not what Square Appointments is typically brought in for.
- What can FreshBooks do that Square Appointments cannot?
- FreshBooks covers Invoicing, Expense tracking, Time tracking, Project management. Square Appointments covers Online booking, Client management, Point of sale, Payment processing. Both handle SSL encryption.
Related pages
More on Square Appointments
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