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Scheduling & Booking · head to head

Fresha vs Roadmunk

Fresha logo

Fresha

Scheduling & Booking

Free salon and spa software

From
Free
Rated
-
Full reviewWebsite
Roadmunk logo

Roadmunk

Project Management

The collaborative roadmapping tool for strategic planning

From
$19/month
Rated
-
Full reviewWebsite

The short version

  • Only Fresha has a free tier, so it costs nothing to try first.
  • Each has a real cost: Fresha fresha charges a 50 percent one time commission on each new client booked through its marketplace, subject to a minimum fee per client; Roadmunk starter plan at $19/editor/month allows only 3 reviewers; additional reviewers cost $5 each per month
  • They diverge on capability: Fresha covers Online booking, Roadmunk covers Visual roadmaps.

Where they differ

Only the attributes on which Fresha and Roadmunk actually diverge.

Attributes where Fresha and Roadmunk differ
AttributeFreshaRoadmunk
Starting priceFree$19/month
Pricing modelfreesubscription
Free tierYesNo
PlatformsWeb, Ios, AndroidWeb
CategoryScheduling & BookingProject Management
Founded20152012

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Fresha

  • Online booking
  • Appointment management
  • Client database
  • Point of sale
  • Inventory management
  • Staff scheduling
  • Marketing tools
  • Reports & analytics

Only in Roadmunk

  • Visual roadmaps
  • Timeline view
  • Swimlane view
  • Prioritization matrix
  • Feedback inbox
  • Jira
  • Azure DevOps
  • Trello

Both cover

  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Fresha

  • Running appointment booking and point of sale for salons and spasnot Roadmunk
  • Attracting new clients through the Fresha consumer marketplacenot Roadmunk
  • Sending appointment reminders and marketing campaigns to clientsnot Roadmunk

Roadmunk

  • Small product teams managing roadmaps with stakeholder feedback collectionnot Fresha
  • Multi-team organisations seeking organisation-wide product visibilitynot Fresha
  • Teams using Jira, Azure DevOps, or Asana as primary project tracking systemsnot Fresha

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Fresha

  • Fresha charges a 50 percent one time commission on each new client booked through its marketplace, subject to a minimum fee per client
  • Online card payments carry a 4.90 percent plus fixed fee per transaction charge on top of the subscription
  • Only 20 SMS or WhatsApp notifications and 50 marketing emails are free each month; everything beyond that is billed per message
  • Team and Enterprise plans are quoted as custom rates with no published figure
  • Add ons such as Team Connect and Insights are billed per team member per month on top of the plan
  • Enterprise pricing applies to businesses with 20 or more team members

Roadmunk

  • Starter plan at $19/editor/month allows only 3 reviewers; additional reviewers cost $5 each per month
  • Enterprise plan requires custom pricing contact; feature scope and support terms not published
  • Two-way Jira and Azure DevOps sync available only on Business tier and above at additional $9/collaborator/month
  • Pricing model based per-editor seats rather than per-organisation, scaling costs significantly for larger teams

Pricing, plan by plan

Fresha

Free
  • FreeFree
    • Unlimited appointments
    • Unlimited staff
    • Online booking
  • Payments (Add-on)$2.19/transaction
    • Card payments
    • Contactless payments
    • Online payments
  • Marketing (Add-on)$0.01/message
    • Email campaigns
    • SMS marketing
    • Automated messages

Roadmunk

$19/month

No published plan breakdown. See the Roadmunk review.

Which should you pick?

Choose Fresha if

  • You need online booking.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want appointment management.
Fresha review

Choose Roadmunk if

  • You need visual roadmaps.
  • You also want timeline view.
Roadmunk review

Questions people ask

Is Fresha or Roadmunk better?
Neither clearly leads. Fresha starts at Free and Roadmunk at $19/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Fresha or Roadmunk?
Fresha has a free tier; the other does not. Paid plans start at Free for Fresha and $19/month for Roadmunk.
Does Fresha or Roadmunk run on more platforms?
Fresha runs on Web, Ios, Android. Roadmunk runs on Web.
Can I use Fresha for free?
Yes. Fresha has a free tier, so you can try it without paying. Roadmunk starts at $19/month.
What is Fresha best used for?
Fresha is most often used for running appointment booking and point of sale for salons and spas, attracting new clients through the fresha consumer marketplace, sending appointment reminders and marketing campaigns to clients. Of those, running appointment booking and point of sale for salons and spas and attracting new clients through the fresha consumer marketplace are not what Roadmunk is typically brought in for.
What can Fresha do that Roadmunk cannot?
Fresha covers Online booking, Appointment management, Client database, Point of sale. Roadmunk covers Visual roadmaps, Timeline view, Swimlane view, Prioritization matrix. Both handle Web support.
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