Softwr

Software · head to head

DelightChat vs Vectr

DelightChat logo

DelightChat

Software

Omnichannel customer support for D2C brands

From
$29/month
Rated
-
Full reviewWebsite
Vectr logo

Vectr

Software

Free vector graphics editor for everyone

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Vectr has a free tier, so it costs nothing to try first.
  • Each has a real cost: DelightChat startup plan at $29/month has limited features compared to competitors; Vectr performance issues: slowness during edits is a recurring complaint, especially problematic for complex designs
  • They diverge on capability: DelightChat covers Unified inbox, Vectr covers Vector drawing.

Where they differ

Only the attributes on which DelightChat and Vectr actually diverge.

Attributes where DelightChat and Vectr differ
AttributeDelightChatVectr
Starting price$29/monthFree
Free tierNoYes
PlatformsWeb, Ios, AndroidWeb, Windows, macOS, Linux, Chromebook
Founded20202014

Identical on both: pricing model (Unknown), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in DelightChat

  • Unified inbox
  • WhatsApp integration
  • Instagram DM
  • Facebook Messenger
  • Email
  • Order management
  • Shopify
  • WooCommerce

Only in Vectr

  • Vector drawing
  • Shape tools
  • Typography
  • Gradient tools
  • Real-time collaboration
  • Cloud storage
  • Export options
  • Simple interface

Both cover

  • Web support

What people use each for

The jobs each tool is most often brought in to do.

DelightChat

  • E-commerce supportnot Vectr
  • WhatsApp marketingnot Vectr
  • Order inquiriesnot Vectr
  • Social commercenot Vectr

Vectr

  • Logo designnot DelightChat
  • Vector illustrationnot DelightChat
  • Web graphicsnot DelightChat
  • Learning designnot DelightChat

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

DelightChat

  • Startup plan at $29/month has limited features compared to competitors
  • WhatsApp integration requires the official WhatsApp Business API approval process
  • Limited customization options for workflow automation compared to enterprise alternatives

Vectr

  • Performance issues: slowness during edits is a recurring complaint, especially problematic for complex designs
  • Limited advanced features: lacks some features available in paid tools like Adobe Illustrator including complex shape manipulation
  • Internet dependency: requires constant internet connection with no offline capabilities limiting use in unreliable connectivity areas
  • Limited export options: fewer export formats compared to other vector graphics software
  • Limited integration: does not offer seamless integration with other design tools and lacks third-party extension support

Pricing, plan by plan

DelightChat

$29/month
  • Startup$29/month
  • Scale$99/month
  • Growth$299/month

Vectr

Free
  • FreeFree
    • 1GB storage
    • Basic tools
    • Limited AI credits
  • Plus$1.99/month
    • 1GB storage
    • 600 AI credits
    • Single-session access
  • Premium$4.99/month
    • 5GB storage
    • 2,400 AI credits
    • Three concurrent sessions

Which should you pick?

Choose DelightChat if

  • You need unified inbox.
  • You work on Web, Ios, Android.
  • You also want whatsapp integration.
DelightChat review

Choose Vectr if

  • You need vector drawing.
  • You want to start without paying.
  • You work on Web, Windows, macOS, Linux, Chromebook.
  • You also want shape tools.
Vectr review

Questions people ask

Is DelightChat or Vectr better?
Neither clearly leads. DelightChat starts at $29/month and Vectr at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, DelightChat or Vectr?
Vectr has a free tier; the other does not. Paid plans start at $29/month for DelightChat and Free for Vectr.
Does DelightChat or Vectr run on more platforms?
DelightChat runs on Web, Ios, Android. Vectr runs on Web, Windows, macOS, Linux, Chromebook.
Can I use Vectr for free?
Yes. Vectr has a free tier, so you can try it without paying. DelightChat starts at $29/month.
What is DelightChat best used for?
DelightChat is most often used for e-commerce support, whatsapp marketing, order inquiries, social commerce. Of those, e-commerce support and whatsapp marketing are not what Vectr is typically brought in for.
What can DelightChat do that Vectr cannot?
DelightChat covers Unified inbox, WhatsApp integration, Instagram DM, Facebook Messenger. Vectr covers Vector drawing, Shape tools, Typography, Gradient tools. Both handle Web support.

Answered from the vendors’ own pages

DelightChat: What channels does DelightChat support for customer communication?

DelightChat unifies WhatsApp, Instagram DMs, Facebook Messenger, email, and live website chat into a single inbox for managing customer conversations.

Source
Vectr: Is Vectr free to use?

Vectr offers a free plan with 1GB storage, basic tools, and limited AI credits for essential vector editing. Paid Plus and Premium plans provide additional storage, AI credits, and concurrent sessions.

Source
DelightChat: Does DelightChat work with Shopify?

Yes, DelightChat has deep Shopify integration allowing you to view and modify order data while responding to customers, with automatic contact creation for new orders.

Source
Vectr: Can you collaborate in real-time with Vectr?

Yes, Vectr features built-in real-time collaboration with live workspace sharing through custom URLs and integrated chat for team communication, enabling distributed creative teamwork.

Source
DelightChat: Does DelightChat include WhatsApp marketing beyond support?

Yes, DelightChat includes a WhatsApp Marketing suite for sending broadcasts, automating abandoned cart recovery, and sending order tracking notifications.

Source
Vectr: Does Vectr require an internet connection?

Yes, Vectr requires constant internet connection as it is cloud-based. It does not have offline capabilities, which can be limiting for users in areas with unreliable connectivity.

Source
Vectr: What file formats can you export from Vectr?

Vectr supports exporting in SVG, PNG, JPG, and Vectr SVG formats. Compared to other vector graphics software, export options are somewhat limited.

Source
ShareXLinkedInRedditWhatsAppEmail

Related pages

More on DelightChat

More on Vectr

Keep looking

Other head to heads