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Software · head to head

Customerly vs Linearity Curve

Customerly logo

Customerly

Software

Customer service suite with live chat and automation

From
Free
Rated
-
Full reviewWebsite
Linearity Curve logo

Linearity Curve

Software

Professional vector design for Mac and iPad

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Customerly usage-based pricing of 0.50 EUR per conversation can become expensive at scale; Linearity Curve limited to Apple ecosystem (Mac, iPad, iPhone) with no Windows or Linux support
  • They diverge on capability: Customerly covers Live chat, Linearity Curve covers Vector editing.

Where they differ

Only the attributes on which Customerly and Linearity Curve actually diverge.

Attributes where Customerly and Linearity Curve differ
AttributeCustomerlyLinearity Curve
Pricing modelsubscriptionUnknown
PlatformsWeb, Ios, AndroidMac, Ios
Founded20152017

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Customerly

  • Live chat
  • Email marketing
  • Customer surveys
  • Help center
  • Automation
  • Video chat
  • Slack
  • WordPress

Only in Linearity Curve

  • Vector editing
  • Auto Trace
  • Typography tools
  • Pen tool
  • iCloud sync
  • Adobe Creative Cloud
  • Sketch
  • Figma

Both cover

  • Ios support

What people use each for

The jobs each tool is most often brought in to do.

Customerly

  • Customer supportnot Linearity Curve
  • Lead generationnot Linearity Curve
  • Email marketingnot Linearity Curve
  • Customer feedbacknot Linearity Curve

Linearity Curve

  • Vector illustrationnot Customerly
  • Logo designnot Customerly
  • UI designnot Customerly
  • Print designnot Customerly

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Customerly

  • Usage-based pricing of 0.50 EUR per conversation can become expensive at scale
  • Limited to 11-50 employees according to company size metrics

Linearity Curve

  • Limited to Apple ecosystem (Mac, iPad, iPhone) with no Windows or Linux support
  • Requires annual or monthly subscription for commercial use, unlike competitors offering lifetime purchase options
  • Free plan is severely limited to only 3 Curve files and 5GB storage

Pricing, plan by plan

Customerly

Free
  • FreeFree
    • 2 teammates
    • Live chat
    • Basic surveys
  • Essential$9/month
    • Unlimited chat
    • Help center
    • Automation
  • Startup$29/month
    • Video chat
    • Funnels
    • Priority support
  • Pro$79/month
    • White label
    • Advanced analytics
    • API access

Linearity Curve

Free
  • StarterFree
    • 50 lifetime credits
    • 3 Curve files
    • 5GB storage
  • Pro$11.99/month
    • 250 monthly credits
    • Unlimited files
    • 100GB storage
  • Business$65/month
    • 500 monthly credits
    • 500GB storage
    • Brand management

Which should you pick?

Choose Customerly if

  • You need live chat.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want email marketing.
Customerly review

Choose Linearity Curve if

  • You need vector editing.
  • You want to start without paying.
  • You work on Mac, Ios.
  • You also want auto trace.
Linearity Curve review

Questions people ask

Is Customerly or Linearity Curve better?
Neither clearly leads. Customerly starts at Free and Linearity Curve at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Customerly or Linearity Curve?
Customerly starts at Free and Linearity Curve at Free.
Does Customerly or Linearity Curve run on more platforms?
Customerly runs on Web, Ios, Android. Linearity Curve runs on Mac, Ios.
Can I use Customerly for free?
Both have a free tier, so you can try either at no cost before committing.
What is Customerly best used for?
Customerly is most often used for customer support, lead generation, email marketing, customer feedback. Of those, customer support and lead generation are not what Linearity Curve is typically brought in for.
What can Customerly do that Linearity Curve cannot?
Customerly covers Live chat, Email marketing, Customer surveys, Help center. Linearity Curve covers Vector editing, Auto Trace, Typography tools, Pen tool. Both handle Ios support.

Answered from the vendors’ own pages

Customerly: Where is Customerly's data stored?

All data is stored exclusively in the EU, providing GDPR compliance and data residency in European servers.

Source
Linearity Curve: Does Linearity Curve have a free plan?

Yes, Linearity offers a free Starter plan with 50 lifetime credits, 1 basic brand kit, and 5GB cloud storage. No credit card is required to access the free tier.

Source
Customerly: What messaging channels does Customerly support?

Customerly integrates live chat, email, WhatsApp, Facebook Messenger, Instagram DMs, and mobile apps into a single unified inbox for managing customer conversations.

Source
Linearity Curve: Can I use Linearity Curve on multiple devices?

Yes, Linearity Curve is available on Mac, iPad, and iPhone, with real-time collaboration allowing teams to see changes instantly across devices.

Source
Customerly: How much of customer support can Customerly automate?

Customerly's AI assistant (Aura) handles up to 60 percent of customer conversations automatically, with the platform designed to handle 71 percent of support volume through automation.

Source
Linearity Curve: What file formats can I export from Linearity Curve?

Linearity Curve supports exporting to industry-standard formats including .ai, SVG, PDF, PNG, JPG, and TIFF, making it compatible with other design tools.

Source
Linearity Curve: Does Linearity Curve have AI-powered vectorization?

Yes, Linearity Curve includes an Auto Trace feature with three modes (Sketch, Photography, Illustration) that uses AI to instantly vectorize images into editable paths. It also includes AI-powered background removal.

Source
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