Softwr

E-commerce · head to head

Braintree vs SurveySparrow

B

Braintree

E-commerce

End-to-end checkout experiences for businesses, from PayPal

From
On request
Rated
-
Full reviewWebsite
SurveySparrow logo

SurveySparrow

UX Research

Survey and feedback platform for employee engagement

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only SurveySparrow has a free tier, so it costs nothing to try first.
  • Each has a real cost: Braintree vendor overview page names no transaction fee percentage or fixed charge, requiring a separate signup flow to see pricing; SurveySparrow the free plan allows 75 responses per quarter, 3 active surveys and 10 questions per survey

Where they differ

Only the attributes on which Braintree and SurveySparrow actually diverge.

Attributes where Braintree and SurveySparrow differ
AttributeBraintreeSurveySparrow
Starting priceOn requestFree
Pricing modeltransactionusage-based
Free tierNoYes
CategoryE-commerceUX Research
FoundedUnknown2011

Identical on both: platforms (Web), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Braintree

Nothing recorded that SurveySparrow does not also cover.

Only in SurveySparrow

  • Survey creation
  • Engagement surveys
  • Pulse surveys
  • Analytics dashboard
  • Mobile app
  • Custom templates
  • Action planning
  • Reporting

What people use each for

The jobs each tool is most often brought in to do.

Braintree

No use cases recorded yet. See the Braintree review.

SurveySparrow

  • Running conversational surveys and NPS programmesnot Braintree
  • Collecting employee and customer feedback on a schedulenot Braintree
  • Embedding surveys in websites, email and chat channelsnot Braintree

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Braintree

  • Vendor overview page names no transaction fee percentage or fixed charge, requiring a separate signup flow to see pricing
  • Now marketed and hosted directly under the PayPal brand at paypal.com rather than a standalone braintreepayments.com site, which now redirects

SurveySparrow

  • The free plan allows 75 responses per quarter, 3 active surveys and 10 questions per survey
  • The Basic and Starter plans include a single user; extra users cost $49 per user per month
  • Responses are metered per month and additional responses or API calls require a custom quote from sales
  • Custom branding requires the Business plan
  • CSS customisation, auto translation, Key Driver Analysis and HIPAA compliance are Enterprise only
  • The advertised savings of up to 40 percent require annual billing rather than quarterly

Pricing, plan by plan

Braintree

On request

No published plan breakdown. See the Braintree review.

SurveySparrow

Free
  • FreeFree
    • Basic surveys
    • Limited questions
    • Standard reports
  • Pro$undefined/month
    • Advanced surveys
    • Unlimited questions
    • Advanced analytics

Which should you pick?

Choose Braintree if

Nothing in the data separates Braintree from SurveySparrow on the points above - pick on price and on how each one feels to use.

Braintree review

Choose SurveySparrow if

  • You need survey creation.
  • You want to start without paying.
  • You also want engagement surveys.
SurveySparrow review

Questions people ask

Is Braintree or SurveySparrow better?
Neither clearly leads. Braintree starts at On request and SurveySparrow at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Braintree or SurveySparrow?
SurveySparrow has a free tier; the other does not. Paid plans start at On request for Braintree and Free for SurveySparrow.
Does Braintree or SurveySparrow run on more platforms?
Both run on Web, so platform support will not decide this one for you.
Can I use SurveySparrow for free?
Yes. SurveySparrow has a free tier, so you can try it without paying. Braintree starts at On request.
What can Braintree do that SurveySparrow cannot?
SurveySparrow covers Survey creation, Engagement surveys, Pulse surveys, Analytics dashboard.
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Related pages

More on Braintree

More on SurveySparrow

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