Softwr

Software · head to head

Authorize.net vs SurveySparrow

A

Authorize.net

Software

We help make it easy to get paid

From
On request
Rated
-
SurveySparrow logo

SurveySparrow

Software

Survey and feedback platform for employee engagement

From
Free
Rated
-

The short version

  • Only SurveySparrow has a free tier, so it costs nothing to try first.
  • Each has a real cost: Authorize.net all-in-One plan charges a $25 monthly gateway fee plus 2.9% + 30 cents per transaction on top of it; SurveySparrow the free plan allows 75 responses per quarter, 3 active surveys and 10 questions per survey

Where they differ

Only the attributes on which Authorize.net and SurveySparrow actually diverge.

Attributes where Authorize.net and SurveySparrow differ
AttributeAuthorize.netSurveySparrow
Starting priceOn requestFree
Pricing modelsubscriptionusage-based
Free tierNoYes
FoundedUnknown2011

Identical on both: platforms (Web), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Authorize.net

Nothing recorded that SurveySparrow does not also cover.

Only in SurveySparrow

  • Survey creation
  • Engagement surveys
  • Pulse surveys
  • Analytics dashboard
  • Mobile app
  • Custom templates
  • Action planning
  • Reporting

What people use each for

The jobs each tool is most often brought in to do.

Authorize.net

No use cases recorded yet. See the Authorize.net review.

SurveySparrow

  • Running conversational surveys and NPS programmesnot Authorize.net
  • Collecting employee and customer feedback on a schedulenot Authorize.net
  • Embedding surveys in websites, email and chat channelsnot Authorize.net

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Authorize.net

  • All-in-One plan charges a $25 monthly gateway fee plus 2.9% + 30 cents per transaction on top of it
  • eCheck processing carries its own $10 monthly minimum fee separate from the card processing charges

SurveySparrow

  • The free plan allows 75 responses per quarter, 3 active surveys and 10 questions per survey
  • The Basic and Starter plans include a single user; extra users cost $49 per user per month
  • Responses are metered per month and additional responses or API calls require a custom quote from sales
  • Custom branding requires the Business plan
  • CSS customisation, auto translation, Key Driver Analysis and HIPAA compliance are Enterprise only
  • The advertised savings of up to 40 percent require annual billing rather than quarterly

Pricing, plan by plan

Authorize.net

On request

No published plan breakdown. See the Authorize.net review.

SurveySparrow

Free
  • FreeFree
    • Basic surveys
    • Limited questions
    • Standard reports
  • Pro$undefined/month
    • Advanced surveys
    • Unlimited questions
    • Advanced analytics

Which should you pick?

Choose Authorize.net if

Nothing in the data separates Authorize.net from SurveySparrow on the points above - pick on price and on how each one feels to use.

Choose SurveySparrow if

  • You need survey creation.
  • You want to start without paying.
  • You also want engagement surveys.

Questions people ask

Is Authorize.net or SurveySparrow better?
Neither clearly leads. Authorize.net starts at On request and SurveySparrow at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Authorize.net or SurveySparrow?
SurveySparrow has a free tier; the other does not. Paid plans start at On request for Authorize.net and Free for SurveySparrow.
Does Authorize.net or SurveySparrow run on more platforms?
Both run on Web, so platform support will not decide this one for you.
Can I use SurveySparrow for free?
Yes. SurveySparrow has a free tier, so you can try it without paying. Authorize.net starts at On request.
What can Authorize.net do that SurveySparrow cannot?
SurveySparrow covers Survey creation, Engagement surveys, Pulse surveys, Analytics dashboard.

Related pages

Other head to heads