Software · head to head
Authorize.net vs SurveySparrow

SurveySparrow
Software
Survey and feedback platform for employee engagement
- From
- Free
- Rated
- -
The short version
- Only SurveySparrow has a free tier, so it costs nothing to try first.
- Each has a real cost: Authorize.net all-in-One plan charges a $25 monthly gateway fee plus 2.9% + 30 cents per transaction on top of it; SurveySparrow the free plan allows 75 responses per quarter, 3 active surveys and 10 questions per survey
Where they differ
Only the attributes on which Authorize.net and SurveySparrow actually diverge.
| Attribute | Authorize.net | SurveySparrow |
|---|---|---|
| Starting price | On request | Free |
| Pricing model | subscription | usage-based |
| Free tier | No | Yes |
| Founded | Unknown | 2011 |
Identical on both: platforms (Web), user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Authorize.net
Nothing recorded that SurveySparrow does not also cover.
Only in SurveySparrow
- Survey creation
- Engagement surveys
- Pulse surveys
- Analytics dashboard
- Mobile app
- Custom templates
- Action planning
- Reporting
What people use each for
The jobs each tool is most often brought in to do.
Authorize.net
No use cases recorded yet. See the Authorize.net review.
SurveySparrow
- Running conversational surveys and NPS programmesnot Authorize.net
- Collecting employee and customer feedback on a schedulenot Authorize.net
- Embedding surveys in websites, email and chat channelsnot Authorize.net
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Authorize.net
- All-in-One plan charges a $25 monthly gateway fee plus 2.9% + 30 cents per transaction on top of it
- eCheck processing carries its own $10 monthly minimum fee separate from the card processing charges
SurveySparrow
- The free plan allows 75 responses per quarter, 3 active surveys and 10 questions per survey
- The Basic and Starter plans include a single user; extra users cost $49 per user per month
- Responses are metered per month and additional responses or API calls require a custom quote from sales
- Custom branding requires the Business plan
- CSS customisation, auto translation, Key Driver Analysis and HIPAA compliance are Enterprise only
- The advertised savings of up to 40 percent require annual billing rather than quarterly
Pricing, plan by plan
Authorize.net
On requestNo published plan breakdown. See the Authorize.net review.
SurveySparrow
Free- FreeFree
- Basic surveys
- Limited questions
- Standard reports
- Pro$undefined/month
- Advanced surveys
- Unlimited questions
- Advanced analytics
Which should you pick?
Choose Authorize.net if
Nothing in the data separates Authorize.net from SurveySparrow on the points above - pick on price and on how each one feels to use.
Choose SurveySparrow if
- You need survey creation.
- You want to start without paying.
- You also want engagement surveys.
Questions people ask
- Is Authorize.net or SurveySparrow better?
- Neither clearly leads. Authorize.net starts at On request and SurveySparrow at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Authorize.net or SurveySparrow?
- SurveySparrow has a free tier; the other does not. Paid plans start at On request for Authorize.net and Free for SurveySparrow.
- Does Authorize.net or SurveySparrow run on more platforms?
- Both run on Web, so platform support will not decide this one for you.
- Can I use SurveySparrow for free?
- Yes. SurveySparrow has a free tier, so you can try it without paying. Authorize.net starts at On request.
- What can Authorize.net do that SurveySparrow cannot?
- SurveySparrow covers Survey creation, Engagement surveys, Pulse surveys, Analytics dashboard.
Related pages
More on Authorize.net
More on SurveySparrow
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