Softwr

E-commerce · head to head

Braintree vs Mouseflow

B

Braintree

E-commerce

End-to-end checkout experiences for businesses, from PayPal

From
On request
Rated
-
Full reviewWebsite
Mouseflow logo

Mouseflow

UX Research

Session replay and heatmaps

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Mouseflow has a free tier, so it costs nothing to try first.
  • Each has a real cost: Braintree vendor overview page names no transaction fee percentage or fixed charge, requiring a separate signup flow to see pricing; Mouseflow the free plan is 500 sessions a month, one website and one month of data retention

Where they differ

Only the attributes on which Braintree and Mouseflow actually diverge.

Attributes where Braintree and Mouseflow differ
AttributeBraintreeMouseflow
Starting priceOn requestFree
Pricing modeltransactionfreemium
Free tierNoYes
CategoryE-commerceUX Research
FoundedUnknown2009

Identical on both: platforms (Web), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Braintree

Nothing recorded that Mouseflow does not also cover.

Only in Mouseflow

  • Session Replay
  • 6 Types of Heatmaps
  • Funnels
  • Form Analytics
  • User Feedback
  • Google Analytics
  • Segment
  • HubSpot

What people use each for

The jobs each tool is most often brought in to do.

Braintree

No use cases recorded yet. See the Braintree review.

Mouseflow

  • Session replay to watch how visitors use a pagenot Braintree
  • Click, scroll and geographic heatmapsnot Braintree
  • Conversion funnel and form analyticsnot Braintree
  • Friction detection on problem pagesnot Braintree
  • On-site feedback surveysnot Braintree

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Braintree

  • Vendor overview page names no transaction fee percentage or fixed charge, requiring a separate signup flow to see pricing
  • Now marketed and hosted directly under the PayPal brand at paypal.com rather than a standalone braintreepayments.com site, which now redirects

Mouseflow

  • The free plan is 500 sessions a month, one website and one month of data retention
  • Data retention is tiered, from 1 month on free to 12 months on Premium at $319 a month
  • Essential at $25 a month covers a single website project
  • SSO, custom privacy settings and priority support are on the higher tiers only
  • The 14 day money-back guarantee applies to annual subscriptions and excludes Enterprise

Pricing, plan by plan

Braintree

On request

No published plan breakdown. See the Braintree review.

Mouseflow

Free

No published plan breakdown. See the Mouseflow review.

Which should you pick?

Choose Braintree if

Nothing in the data separates Braintree from Mouseflow on the points above - pick on price and on how each one feels to use.

Braintree review

Choose Mouseflow if

  • You need session replay.
  • You want to start without paying.
  • You also want 6 types of heatmaps.
Mouseflow review

Questions people ask

Is Braintree or Mouseflow better?
Neither clearly leads. Braintree starts at On request and Mouseflow at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Braintree or Mouseflow?
Mouseflow has a free tier; the other does not. Paid plans start at On request for Braintree and Free for Mouseflow.
Does Braintree or Mouseflow run on more platforms?
Both run on Web, so platform support will not decide this one for you.
Can I use Mouseflow for free?
Yes. Mouseflow has a free tier, so you can try it without paying. Braintree starts at On request.
What can Braintree do that Mouseflow cannot?
Mouseflow covers Session Replay, 6 Types of Heatmaps, Funnels, Form Analytics.
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Related pages

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