Softwr

E-commerce · head to head

eBay vs SurveySparrow

E

eBay

E-commerce

Buy and sell on the world's online marketplace

From
On request
Rated
-
Full reviewWebsite
SurveySparrow logo

SurveySparrow

UX Research

Survey and feedback platform for employee engagement

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only SurveySparrow has a free tier, so it costs nothing to try first.
  • Each has a real cost: eBay final value fees run up to 13.6 percent of the sale price plus $0.30 per order in most categories, on top of any optional listing upgrade fees; SurveySparrow the free plan allows 75 responses per quarter, 3 active surveys and 10 questions per survey

Where they differ

Only the attributes on which eBay and SurveySparrow actually diverge.

Attributes where eBay and SurveySparrow differ
AttributeeBaySurveySparrow
Starting priceOn requestFree
Pricing modelsubscriptionusage-based
Free tierNoYes
CategoryE-commerceUX Research
FoundedUnknown2011

Identical on both: platforms (Web), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in eBay

Nothing recorded that SurveySparrow does not also cover.

Only in SurveySparrow

  • Survey creation
  • Engagement surveys
  • Pulse surveys
  • Analytics dashboard
  • Mobile app
  • Custom templates
  • Action planning
  • Reporting

What people use each for

The jobs each tool is most often brought in to do.

eBay

No use cases recorded yet. See the eBay review.

SurveySparrow

  • Running conversational surveys and NPS programmesnot eBay
  • Collecting employee and customer feedback on a schedulenot eBay
  • Embedding surveys in websites, email and chat channelsnot eBay

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

eBay

  • Final value fees run up to 13.6 percent of the sale price plus $0.30 per order in most categories, on top of any optional listing upgrade fees

SurveySparrow

  • The free plan allows 75 responses per quarter, 3 active surveys and 10 questions per survey
  • The Basic and Starter plans include a single user; extra users cost $49 per user per month
  • Responses are metered per month and additional responses or API calls require a custom quote from sales
  • Custom branding requires the Business plan
  • CSS customisation, auto translation, Key Driver Analysis and HIPAA compliance are Enterprise only
  • The advertised savings of up to 40 percent require annual billing rather than quarterly

Pricing, plan by plan

eBay

On request

No published plan breakdown. See the eBay review.

SurveySparrow

Free
  • FreeFree
    • Basic surveys
    • Limited questions
    • Standard reports
  • Pro$undefined/month
    • Advanced surveys
    • Unlimited questions
    • Advanced analytics

Which should you pick?

Choose eBay if

Nothing in the data separates eBay from SurveySparrow on the points above - pick on price and on how each one feels to use.

eBay review

Choose SurveySparrow if

  • You need survey creation.
  • You want to start without paying.
  • You also want engagement surveys.
SurveySparrow review

Questions people ask

Is eBay or SurveySparrow better?
Neither clearly leads. eBay starts at On request and SurveySparrow at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, eBay or SurveySparrow?
SurveySparrow has a free tier; the other does not. Paid plans start at On request for eBay and Free for SurveySparrow.
Does eBay or SurveySparrow run on more platforms?
Both run on Web, so platform support will not decide this one for you.
Can I use SurveySparrow for free?
Yes. SurveySparrow has a free tier, so you can try it without paying. eBay starts at On request.
What can eBay do that SurveySparrow cannot?
SurveySparrow covers Survey creation, Engagement surveys, Pulse surveys, Analytics dashboard.
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Related pages

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