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Software · head to head

Airbase vs Front

Airbase logo

Airbase

Software

The first all-in-one spend management platform

From
$29/month
Rated
-
Full reviewWebsite
Front logo

Front

Software

Where teams collaborate on customer communication

From
$25/month per seat
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Airbase airbase was acquired by Paylocity; its pricing page now redirects to paylocity.com/pricing and the product is marketed as 'Airbase, a Paylocity Company' within Paylocity's HCM platform rather than as a standalone product.; Front starter tier limited to single-channel support; omnichannel support requires Professional tier
  • They diverge on capability: Airbase covers Corporate cards, Front covers Shared inbox.

Where they differ

Only the attributes on which Airbase and Front actually diverge.

Attributes where Airbase and Front differ
AttributeAirbaseFront
Starting price$29/month$25/month per seat
PlatformsWeb, Ios, AndroidCloud-based SaaS
Founded20172013

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Airbase

  • Corporate cards
  • Bill payments
  • Expense management
  • Procurement
  • Approvals
  • NetSuite
  • Sage Intacct
  • QuickBooks

Only in Front

  • Shared inbox
  • Email collaboration
  • Omnichannel messaging
  • Analytics
  • Workflows
  • Integrations
  • Salesforce
  • HubSpot

Both cover

  • Slack
  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

Airbase

  • Spend managementnot Front
  • Expense reportingnot Front
  • Vendor paymentsnot Front

Front

  • Multi-team customer support across email, chat, SMS channelsnot Airbase
  • Enterprises using AI to resolve complex multi-step customer requestsnot Airbase

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Airbase

  • Airbase was acquired by Paylocity; its pricing page now redirects to paylocity.com/pricing and the product is marketed as 'Airbase, a Paylocity Company' within Paylocity's HCM platform rather than as a standalone product.

Front

  • Starter tier limited to single-channel support; omnichannel support requires Professional tier
  • AI Copilot, Smart QA, and Smart CSAT are included only in Enterprise tier ($105/seat/month); available as add-ons at higher cost in lower tiers
  • Starter tier limited to 10 automation rules; Professional tier allows 20; unlimited rules only in Enterprise
  • Advanced analytics excluded from Starter tier

Pricing, plan by plan

Airbase

$29/month
  • StandardFree
    • Corporate cards
    • Expense reports
    • Bill pay
  • Premium$10/month
    • Advanced approvals
    • NetSuite sync
    • Procurement
  • Enterprise$undefined/month
    • Custom workflows
    • API access
    • Dedicated support

Front

$25/month per seat

No published plan breakdown. See the Front review.

Which should you pick?

Choose Airbase if

  • You need corporate cards.
  • You work on Web, Ios, Android.
  • You also want bill payments.
Airbase review

Choose Front if

  • You need shared inbox.
  • You work on Cloud-based SaaS.
  • You also want email collaboration.
Front review

Questions people ask

Is Airbase or Front better?
Neither clearly leads. Airbase starts at $29/month and Front at $25/month per seat, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Airbase or Front?
Airbase starts at $29/month and Front at $25/month per seat.
Does Airbase or Front run on more platforms?
Airbase runs on Web, Ios, Android. Front runs on Cloud-based SaaS.
What is Airbase best used for?
Airbase is most often used for spend management, expense reporting, vendor payments. Of those, spend management and expense reporting are not what Front is typically brought in for.
What can Airbase do that Front cannot?
Airbase covers Corporate cards, Bill payments, Expense management, Procurement. Front covers Shared inbox, Email collaboration, Omnichannel messaging, Analytics. Both handle Slack, Web support, Ios support, Android support.
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Related pages

More on Airbase

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