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Software · head to head

Uber Eats vs Deputy

Uber Eats logo

Uber Eats

Software

Global food delivery marketplace

From
$15/order
Rated
-
Full reviewWebsite
Deputy logo

Deputy

Software

Workforce management for restaurants

From
$3.5/user/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Uber Eats high commission rates ranging from 15% to 30% per delivery eat into restaurant profit margins; Deputy a $30 monthly minimum applies to every plan, so a team of four on the $5 Lite plan pays for six
  • They diverge on capability: Uber Eats covers Global reach, Deputy covers AI scheduling.

Where they differ

Only the attributes on which Uber Eats and Deputy actually diverge.

Attributes where Uber Eats and Deputy differ
AttributeUber EatsDeputy
Starting price$15/order$3.5/user/month
Pricing modeltransactionsubscription
Founded20142008

Identical on both: free tier (No), platforms (Web, iOS, Android), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Uber Eats

  • Global reach
  • Delivery network
  • Order management
  • Promotional tools
  • Analytics
  • Customer reviews
  • Olo
  • Ordermark

Only in Deputy

  • AI scheduling
  • Time tracking
  • Demand forecasting
  • Compliance
  • Team communication
  • Performance tracking
  • QuickBooks
  • ADP

Both cover

  • Toast
  • Square
  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

Uber Eats

  • Point of Salenot Deputy
  • Order Managementnot Deputy
  • Inventory Controlnot Deputy
  • Staff Schedulingnot Deputy

Deputy

  • Staff scheduling and shift management for hourly teamsnot Uber Eats
  • Time clocking, timesheets and labour cost trackingnot Uber Eats

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Uber Eats

  • High commission rates ranging from 15% to 30% per delivery eat into restaurant profit margins
  • Restaurants have limited control over customer data and cannot build direct relationships
  • Service unavailable in many rural and remote areas
  • Restaurant commissions are non-negotiable within tier structure

Deputy

  • A $30 monthly minimum applies to every plan, so a team of four on the $5 Lite plan pays for six
  • Auto scheduling, demand forecasting and labour optimisation all require a plan above Lite
  • SSO and custom access levels are Pro only at $9 per user per month
  • Payroll is an add on at $8 per user per month plus a $49 monthly base fee
  • Messaging and analytics are separately priced add ons at $1.95 and $1.50 per user per month

Pricing, plan by plan

Uber Eats

$15/order
  • Lite$15/percent
    • Self-delivery
    • Pickup
  • Plus$25/percent
    • Uber delivery
    • Marketing
  • Premium$30/percent
    • Priority placement
    • Premium support

Deputy

$3.5/user/month
  • Scheduling$3.5/user/month
    • Scheduling
    • Communication
  • Time & Attendance$3.5/user/month
    • Time clock
    • Timesheets
  • Premium$4.9/user/month
    • Full features
    • Reporting

Which should you pick?

Choose Uber Eats if

  • You need global reach.
  • You work on Web, iOS, Android.
  • You also want delivery network.
Uber Eats review

Choose Deputy if

  • You need ai scheduling.
  • You work on Web, Ios, Android.
  • You also want time tracking.
Deputy review

Questions people ask

Is Uber Eats or Deputy better?
Neither clearly leads. Uber Eats starts at $15/order and Deputy at $3.5/user/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Uber Eats or Deputy?
Uber Eats starts at $15/order and Deputy at $3.5/user/month.
Does Uber Eats or Deputy run on more platforms?
Uber Eats runs on Web, iOS, Android. Deputy runs on Web, Ios, Android.
What is Uber Eats best used for?
Uber Eats is most often used for point of sale, order management, inventory control, staff scheduling. Of those, point of sale and order management are not what Deputy is typically brought in for.
What can Uber Eats do that Deputy cannot?
Uber Eats covers Global reach, Delivery network, Order management, Promotional tools. Deputy covers AI scheduling, Time tracking, Demand forecasting, Compliance. Both handle Toast, Square, Web support, Ios support.

Answered from the vendors’ own pages

Uber Eats: How does Uber Eats pricing work for restaurants?

Uber Eats uses tiered pricing: Lite tier at 15% per delivery with limited marketing; Plus tier at 25% per delivery with home screen visibility and Uber Pass inclusion; Premium tier at 30% per delivery.

Source
Uber Eats: What fees do customers pay on Uber Eats?

Customers pay a Delivery Fee, Service Fee, taxes, and other locally applicable charges at checkout. Many restaurants set their own delivery minimums. Some restaurants charge Uber Eats-specific fees.

Source
Uber Eats: How does Uber Eats help restaurants increase sales?

Uber Eats provides visibility to its customer base, can drive additional order volume during slower hours, reaches new neighborhoods and customers who prefer delivery, and provides business insights through performance analytics.

Source
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