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Salon Ultimate vs Genbook

Salon Ultimate logo

Salon Ultimate

Software

Complete salon management made simple

From
$29/month
Rated
-
Full reviewWebsite
Genbook logo

Genbook

Software

Online booking and business growth for salons

From
$29/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Salon Ultimate multi-location businesses pay per location ($199 per location per month) rather than a flat enterprise rate, and the vendor charges $0.03 per additional SMS message on top of subscription plans, per its own pricing page.; Genbook limited documentation and onboarding tutorials for new users
  • They diverge on capability: Salon Ultimate covers Appointment scheduling, Genbook covers Review collection.

Where they differ

Only the attributes on which Salon Ultimate and Genbook actually diverge.

Attributes where Salon Ultimate and Genbook differ
AttributeSalon UltimateGenbook
Pricing modelsubscriptionUnknown
PlatformsWeb, Ios, AndroidWeb, Mobile
Founded20082006

Identical on both: starting price ($29/month), free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Salon Ultimate

  • Appointment scheduling
  • Client database
  • Point of sale
  • Inventory management
  • Staff scheduling
  • Reporting & analytics
  • Email marketing
  • Square

Only in Genbook

  • Review collection
  • Client management
  • Payment processing
  • Marketing campaigns
  • Reputation management
  • Calendar sync
  • Mobile apps
  • Google

Both cover

  • Online booking
  • QuickBooks
  • Stripe
  • PCI DSS
  • SSL encryption
  • Cloud deployment
  • Web support
  • Ios support
  • Android support
  • English language support

What people use each for

The jobs each tool is most often brought in to do.

Salon Ultimate

  • Appointment managementnot Genbook
  • Client retentionnot Genbook
  • Inventory controlnot Genbook
  • Business reportingnot Genbook

Genbook

  • Getting more clientsnot Salon Ultimate
  • Managing reviewsnot Salon Ultimate
  • Online bookingnot Salon Ultimate
  • Building reputationnot Salon Ultimate

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Salon Ultimate

  • Multi-location businesses pay per location ($199 per location per month) rather than a flat enterprise rate, and the vendor charges $0.03 per additional SMS message on top of subscription plans, per its own pricing page.

Genbook

  • Limited documentation and onboarding tutorials for new users
  • Customer support responsiveness can be slow or unreliable
  • Limited flexibility in rebooking timeframes and appointment management
  • Competitors offer additional features like HIPAA-compliant SOAP notes at lower prices

Pricing, plan by plan

Salon Ultimate

$29/month
  • Basic$29/month
    • Appointment scheduling
    • Client management
    • Basic reporting
  • Professional$59/month
    • All Basic features
    • Online booking
    • POS system

Genbook

$29/month

No published plan breakdown. See the Genbook review.

Which should you pick?

Choose Salon Ultimate if

  • You need appointment scheduling.
  • You work on Web, Ios, Android.
  • You also want client database.
Salon Ultimate review

Choose Genbook if

  • You need review collection.
  • You work on Web, Mobile.
  • You also want client management.
Genbook review

Questions people ask

Is Salon Ultimate or Genbook better?
Neither clearly leads. Salon Ultimate starts at $29/month and Genbook at $29/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Salon Ultimate or Genbook?
Salon Ultimate starts at $29/month and Genbook at $29/month.
Does Salon Ultimate or Genbook run on more platforms?
Salon Ultimate runs on Web, Ios, Android. Genbook runs on Web, Mobile.
What is Salon Ultimate best used for?
Salon Ultimate is most often used for appointment management, client retention, inventory control, business reporting. Of those, appointment management and client retention are not what Genbook is typically brought in for.
What can Salon Ultimate do that Genbook cannot?
Salon Ultimate covers Appointment scheduling, Client database, Point of sale, Inventory management. Genbook covers Review collection, Client management, Payment processing, Marketing campaigns. Both handle Online booking, QuickBooks, Stripe, PCI DSS.

Answered from the vendors’ own pages

Genbook: What does Genbook cost?

Genbook starts at $29 per month with different tiers available for businesses with varying needs.

Source
Genbook: What support options are available?

Genbook offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representative, and chat support.

Source
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Related pages

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