Softwr

Software · head to head

OneSignal vs Zoom

O

OneSignal

Software

Customer engagement and messaging, without the complexity

From
Free
Rated
-
Zoom logo

Zoom

Software

Video conferencing that's easy, reliable, and secure

From
Free
Rated
-

The short version

  • Each has a real cost: OneSignal free plan email sends cap at 10,000 per month and web push is capped at 10,000 subscribers per send, per onesignal.com/pricing (Aug 2026); Zoom cost creep from add-ons increases pricing from $14/user to $25+/user when including Phone and advanced features

Where they differ

Only the attributes on which OneSignal and Zoom actually diverge.

Attributes where OneSignal and Zoom differ
AttributeOneSignalZoom
Pricing modelfreemiumsubscription
PlatformsWebWeb, iOS, Android, Windows, macOS
FoundedUnknown2011

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in OneSignal

Nothing recorded that Zoom does not also cover.

Only in Zoom

  • HD video & audio
  • Screen sharing
  • Recording & transcripts
  • Virtual backgrounds
  • Breakout rooms
  • Polling & Q&A
  • Chat
  • Whiteboard

What people use each for

The jobs each tool is most often brought in to do.

OneSignal

No use cases recorded yet. See the OneSignal review.

Zoom

  • Team meetingsnot OneSignal
  • Webinarsnot OneSignal
  • Virtual eventsnot OneSignal
  • Online trainingnot OneSignal
  • Telehealthnot OneSignal

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

OneSignal

  • Free plan email sends cap at 10,000 per month and web push is capped at 10,000 subscribers per send, per onesignal.com/pricing (Aug 2026)
  • Professional and Enterprise plans require custom annual contracts with no published rate, per onesignal.com; SMS/RCS messaging and dedicated IPs are gated behind the Professional tier

Zoom

  • Cost creep from add-ons increases pricing from $14/user to $25+/user when including Phone and advanced features
  • Feature set is overwhelming with complex navigation and too many options
  • Limited analytics and coaching features compared to dedicated contact center platforms
  • Call recording and admin oversight lack strict governance needed for regulated industries

Pricing, plan by plan

OneSignal

Free

No published plan breakdown. See the OneSignal review.

Zoom

Free
  • BasicFree
    • 100 participants
    • 40-minute group meetings
    • Unlimited 1-on-1 meetings
  • Pro$14.99/month
    • 100 participants
    • 30-hour group meetings
    • Cloud recording (5GB)
  • Business$19.99/month
    • 300 participants
    • Single sign-on
    • Recording transcripts
  • Enterprise$25/month
    • 500 participants
    • Advanced admin features
    • Executive business review

Which should you pick?

Choose OneSignal if

  • You want to start without paying.

Choose Zoom if

  • You need hd video & audio.
  • You want to start without paying.
  • You work on Web, iOS, Android, Windows, macOS.
  • You also want screen sharing.

Questions people ask

Is OneSignal or Zoom better?
Neither clearly leads. OneSignal starts at Free and Zoom at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, OneSignal or Zoom?
OneSignal starts at Free and Zoom at Free.
Does OneSignal or Zoom run on more platforms?
OneSignal runs on Web. Zoom runs on Web, iOS, Android, Windows, macOS.
Can I use OneSignal for free?
Both have a free tier, so you can try either at no cost before committing.
What can OneSignal do that Zoom cannot?
Zoom covers HD video & audio, Screen sharing, Recording & transcripts, Virtual backgrounds.

Answered from the vendors’ own pages

Zoom: What are Zoom's main pricing tiers?

Zoom offers a free Basic plan with 40-minute limits for group meetings, Pro at $14.16/user/month, Business at $15.58/user/month with 300 participant capacity, and Enterprise with custom pricing. Additional costs apply for Phone ($10.50/user/month), Webinars, and Rooms.

Source
Zoom: What integrations does Zoom support?

Zoom integrates with Salesforce, Slack, Microsoft 365, Google Workspace, HubSpot, Zendesk, and many other business applications, though integration depth varies by partner.

Source
Zoom: Can Zoom be used for webinars?

Yes, Zoom Webinars is available as a separate product starting at $66.67 per month, providing larger audience capabilities and specialized webinar features.

Source

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