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Software · head to head

OnBase vs Axon Records

OnBase logo

OnBase

Software

Enterprise Information Platform

From
$400/month
Rated
-
Full reviewWebsite
Axon Records logo

Axon Records

Software

Digital Evidence and Records Management

From
$1500/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: OnBase pricing starts at 2,000 USD per month, making it expensive for small agencies; Axon Records pricing is not published and is arranged per agency
  • They diverge on capability: OnBase covers Content Management, Axon Records covers Digital Evidence.

Where they differ

Only the attributes on which OnBase and Axon Records actually diverge.

Attributes where OnBase and Axon Records differ
AttributeOnBaseAxon Records
Starting price$400/month$1500/month
PlatformsWeb, MobileWeb, Ios, Android
Founded19911993

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in OnBase

  • Content Management
  • Workflow Automation
  • Intelligent Capture
  • Microsoft 365
  • Salesforce
  • Epic
  • Desktop support

Only in Axon Records

  • Digital Evidence
  • Body Camera Integration
  • Automated Redaction
  • Evidence.com
  • CAD Systems
  • Court Systems

Both cover

  • Case Management
  • Records Management
  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

OnBase

  • Citizen Servicesnot Axon Records
  • Records Managementnot Axon Records
  • Public Safetynot Axon Records
  • Civic Engagementnot Axon Records

Axon Records

  • Police records management and incident reportingnot OnBase
  • AI-assisted report drafting from body camera footagenot OnBase
  • Linking evidence to case recordsnot OnBase
  • Working alongside an existing CAD systemnot OnBase

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

OnBase

  • Pricing starts at 2,000 USD per month, making it expensive for small agencies
  • Complex implementation and configuration required for government-specific workflows
  • Requires significant IT resources for deployment and ongoing management

Axon Records

  • Pricing is not published and is arranged per agency
  • Most valuable alongside Axon Evidence, so it draws an agency further into one vendor's ecosystem
  • Sold only to law enforcement, so it is not a general records system

Pricing, plan by plan

OnBase

$400/month
  • Government$400/month
    • Content Management
    • Process Automation
    • Case Management

Axon Records

$1500/month
  • Records & Evidence$1500/month
    • RMS
    • Evidence.com
    • Workflows

Which should you pick?

Choose OnBase if

  • You need content management.
  • You work on Web, Mobile.
  • You also want workflow automation.
OnBase review

Choose Axon Records if

  • You need digital evidence.
  • You work on Web, Ios, Android.
  • You also want body camera integration.
Axon Records review

Questions people ask

Is OnBase or Axon Records better?
Neither clearly leads. OnBase starts at $400/month and Axon Records at $1500/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, OnBase or Axon Records?
OnBase starts at $400/month and Axon Records at $1500/month.
Does OnBase or Axon Records run on more platforms?
OnBase runs on Web, Mobile. Axon Records runs on Web, Ios, Android.
What is OnBase best used for?
OnBase is most often used for citizen services, records management, public safety, civic engagement. Of those, citizen services and records management are not what Axon Records is typically brought in for.
What can OnBase do that Axon Records cannot?
OnBase covers Content Management, Workflow Automation, Intelligent Capture, Microsoft 365. Axon Records covers Digital Evidence, Body Camera Integration, Automated Redaction, Evidence.com. Both handle Case Management, Records Management, Web support, Ios support.

Answered from the vendors’ own pages

OnBase: What is OnBase used for in government?

OnBase is used for digital permitting, inspections, and plan review processes. Government agencies use it to streamline workflows, enable online forms, automate approvals, and provide citizen access to application status.

Source
OnBase: Does OnBase support mobile access?

Yes. Mobile access is a key feature of OnBase, allowing users to manage documents and cases on the go.

Source
OnBase: What document management capabilities does OnBase provide?

OnBase provides centralized document storage with version control, search and retrieval tools, records management across physical and electronic lifecycles, and compliance with policies and regulations.

Source
OnBase: Can OnBase workflows be customized?

Yes. OnBase is flexible and configurable with user-defined workflows for case management, streamlining processes like accounts payable, employee onboarding, and contract management.

Source
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Related pages

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