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Software · head to head

Monday.com vs Otter.ai

Monday.com logo

Monday.com

Software

A platform built for a new way of working

From
Free
Rated
-
Full reviewWebsite
Otter.ai logo

Otter.ai

Software

Transcription and meeting notes powered by AI

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Monday.com expensive at scale with 3-seat minimum and costs increasing quickly with team size; Otter.ai two separate limits apply at once, a monthly minute allowance and a per conversation cap, so a long meeting can be cut short with allowance remaining
  • They diverge on capability: Monday.com covers Customizable workflows, Otter.ai covers Automatic transcription.

Where they differ

Only the attributes on which Monday.com and Otter.ai actually diverge.

Attributes where Monday.com and Otter.ai differ
AttributeMonday.comOtter.ai
Pricing modelUnknownsubscription
PlatformsWeb, iOS, AndroidWeb, Ios, Android, Mac
Founded20122016

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Monday.com

  • Customizable workflows
  • Multiple views (Kanban, Gantt, Calendar)
  • Automation engine
  • Real-time collaboration
  • Forms
  • Dashboards
  • Workload management
  • Gmail

Only in Otter.ai

  • Automatic transcription
  • Real-time transcription
  • Speaker identification
  • Searchable transcripts
  • Highlights and summaries
  • Sharing
  • Google Meet
  • GDPR compliant

Both cover

  • Mobile apps
  • Slack
  • Microsoft Teams
  • Zoom
  • Salesforce

What people use each for

The jobs each tool is most often brought in to do.

Monday.com

  • Project managementnot Otter.ai
  • Sales CRMnot Otter.ai
  • Marketing campaignsnot Otter.ai
  • HR processesnot Otter.ai
  • IT ticketingnot Otter.ai

Otter.ai

  • Transcribing meetings and generating summaries automaticallynot Monday.com
  • Searching and sharing notes from recorded conversationsnot Monday.com

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Monday.com

  • Expensive at scale with 3-seat minimum and costs increasing quickly with team size
  • Limited free plan with only 2 users and 3 boards
  • Mobile app provides reduced functionality compared to web version
  • Email CC/BCC limitations for looping in stakeholders without full board access
  • WorkForms can only create new items, not update existing ones

Otter.ai

  • Two separate limits apply at once, a monthly minute allowance and a per conversation cap, so a long meeting can be cut short with allowance remaining
  • The free plan cuts off at 30 minutes per conversation and 300 minutes a month
  • The Pro plan still caps a single conversation at 90 minutes
  • Even unlimited plans cap a conversation at 4 hours
  • Imported file transcription has its own separate monthly limit, at 6,000 minutes on Business
  • Paying monthly rather than annually roughly doubles the rate, from $8.33 to $16.99 on Pro

Pricing, plan by plan

Monday.com

Free

No published plan breakdown. See the Monday.com review.

Otter.ai

Free
  • BasicFree
    • 600 minutes transcription
    • 3 searches
    • Basic sharing
  • Pro$10/month
    • 6000 minutes transcription
    • Unlimited searches
    • Team collaboration

Which should you pick?

Choose Monday.com if

  • You need customizable workflows.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want multiple views (kanban, gantt, calendar).
Monday.com review

Choose Otter.ai if

  • You need automatic transcription.
  • You want to start without paying.
  • You work on Web, Ios, Android, Mac.
  • You also want real-time transcription.
Otter.ai review

Questions people ask

Is Monday.com or Otter.ai better?
Neither clearly leads. Monday.com starts at Free and Otter.ai at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Monday.com or Otter.ai?
Monday.com starts at Free and Otter.ai at Free.
Does Monday.com or Otter.ai run on more platforms?
Monday.com runs on Web, iOS, Android. Otter.ai runs on Web, Ios, Android, Mac.
Can I use Monday.com for free?
Both have a free tier, so you can try either at no cost before committing.
What is Monday.com best used for?
Monday.com is most often used for project management, sales crm, marketing campaigns, hr processes. Of those, project management and sales crm are not what Otter.ai is typically brought in for.
What can Monday.com do that Otter.ai cannot?
Monday.com covers Customizable workflows, Multiple views (Kanban, Gantt, Calendar), Automation engine, Real-time collaboration. Otter.ai covers Automatic transcription, Real-time transcription, Speaker identification, Searchable transcripts. Both handle Mobile apps, Slack, Microsoft Teams, Zoom.

Answered from the vendors’ own pages

Monday.com: Does Monday.com have a free plan?

Yes, Monday.com offers a free plan limited to 2 users and 3 boards. Paid plans start at around $9 per seat per month and require a minimum of 3 seats.

Source
Monday.com: Can I use Monday.com on mobile?

Monday.com is available on iOS and Android, but the mobile app lacks the full depth of the desktop version, making complex board management more difficult on the go.

Source
Monday.com: Does Monday.com support offline work?

Monday.com is primarily a cloud-based platform and does not have robust offline capabilities. You need an internet connection to access and edit boards.

Source
Monday.com: What is Monday.com's pricing based on?

Pricing is based on the number of seats and which product module you choose (Work Management, Sales CRM, Dev, or Service). Each module has different features and pricing.

Source
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Related pages

More on Monday.com

More on Otter.ai

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