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Software · head to head

Loox vs Mouseflow

L

Loox

Software

Photo reviews and referrals for Shopify stores

From
On request
Rated
-
Full reviewWebsite
Mouseflow logo

Mouseflow

Software

Session replay and heatmaps

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Mouseflow has a free tier, so it costs nothing to try first.
  • Each has a real cost: Loox beyond plan review volume, overage billing adds $40 to $50 per extra 300 orders processed; Mouseflow the free plan is 500 sessions a month, one website and one month of data retention

Where they differ

Only the attributes on which Loox and Mouseflow actually diverge.

Attributes where Loox and Mouseflow differ
AttributeLooxMouseflow
Starting priceOn requestFree
Pricing modelusage-basedfreemium
Free tierNoYes
FoundedUnknown2009

Identical on both: platforms (Web), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Loox

Nothing recorded that Mouseflow does not also cover.

Only in Mouseflow

  • Session Replay
  • 6 Types of Heatmaps
  • Funnels
  • Form Analytics
  • User Feedback
  • Google Analytics
  • Segment
  • HubSpot

What people use each for

The jobs each tool is most often brought in to do.

Loox

No use cases recorded yet. See the Loox review.

Mouseflow

  • Session replay to watch how visitors use a pagenot Loox
  • Click, scroll and geographic heatmapsnot Loox
  • Conversion funnel and form analyticsnot Loox
  • Friction detection on problem pagesnot Loox
  • On-site feedback surveysnot Loox

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Loox

  • Beyond plan review volume, overage billing adds $40 to $50 per extra 300 orders processed

Mouseflow

  • The free plan is 500 sessions a month, one website and one month of data retention
  • Data retention is tiered, from 1 month on free to 12 months on Premium at $319 a month
  • Essential at $25 a month covers a single website project
  • SSO, custom privacy settings and priority support are on the higher tiers only
  • The 14 day money-back guarantee applies to annual subscriptions and excludes Enterprise

Pricing, plan by plan

Loox

On request

No published plan breakdown. See the Loox review.

Mouseflow

Free

No published plan breakdown. See the Mouseflow review.

Which should you pick?

Choose Loox if

Nothing in the data separates Loox from Mouseflow on the points above - pick on price and on how each one feels to use.

Loox review

Choose Mouseflow if

  • You need session replay.
  • You want to start without paying.
  • You also want 6 types of heatmaps.
Mouseflow review

Questions people ask

Is Loox or Mouseflow better?
Neither clearly leads. Loox starts at On request and Mouseflow at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Loox or Mouseflow?
Mouseflow has a free tier; the other does not. Paid plans start at On request for Loox and Free for Mouseflow.
Does Loox or Mouseflow run on more platforms?
Both run on Web, so platform support will not decide this one for you.
Can I use Mouseflow for free?
Yes. Mouseflow has a free tier, so you can try it without paying. Loox starts at On request.
What can Loox do that Mouseflow cannot?
Mouseflow covers Session Replay, 6 Types of Heatmaps, Funnels, Form Analytics.
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Related pages

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