Softwr

E-commerce · head to head

Checkout.com vs Mouseflow

C

Checkout.com

E-commerce

Your business deserves tailored pricing based on your needs

From
On request
Rated
-
Full reviewWebsite
Mouseflow logo

Mouseflow

UX Research

Session replay and heatmaps

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Mouseflow has a free tier, so it costs nothing to try first.
  • Each has a real cost: Checkout.com checkout.com/pricing publishes no per-transaction percentage or fixed fee; pricing is set per business profile and risk category through direct sales contact, per the vendor's own pricing page (Aug 2026); Mouseflow the free plan is 500 sessions a month, one website and one month of data retention

Where they differ

Only the attributes on which Checkout.com and Mouseflow actually diverge.

Attributes where Checkout.com and Mouseflow differ
AttributeCheckout.comMouseflow
Starting priceOn requestFree
Pricing modelquotefreemium
Free tierNoYes
CategoryE-commerceUX Research
FoundedUnknown2009

Identical on both: platforms (Web), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Checkout.com

Nothing recorded that Mouseflow does not also cover.

Only in Mouseflow

  • Session Replay
  • 6 Types of Heatmaps
  • Funnels
  • Form Analytics
  • User Feedback
  • Google Analytics
  • Segment
  • HubSpot

What people use each for

The jobs each tool is most often brought in to do.

Checkout.com

No use cases recorded yet. See the Checkout.com review.

Mouseflow

  • Session replay to watch how visitors use a pagenot Checkout.com
  • Click, scroll and geographic heatmapsnot Checkout.com
  • Conversion funnel and form analyticsnot Checkout.com
  • Friction detection on problem pagesnot Checkout.com
  • On-site feedback surveysnot Checkout.com

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Checkout.com

  • checkout.com/pricing publishes no per-transaction percentage or fixed fee; pricing is set per business profile and risk category through direct sales contact, per the vendor's own pricing page (Aug 2026)
  • Choosing between the flat-rate and Interchange++ pricing models requires contacting the sales team, since neither model's rate is quoted publicly on the page

Mouseflow

  • The free plan is 500 sessions a month, one website and one month of data retention
  • Data retention is tiered, from 1 month on free to 12 months on Premium at $319 a month
  • Essential at $25 a month covers a single website project
  • SSO, custom privacy settings and priority support are on the higher tiers only
  • The 14 day money-back guarantee applies to annual subscriptions and excludes Enterprise

Pricing, plan by plan

Checkout.com

On request

No published plan breakdown. See the Checkout.com review.

Mouseflow

Free

No published plan breakdown. See the Mouseflow review.

Which should you pick?

Choose Checkout.com if

Nothing in the data separates Checkout.com from Mouseflow on the points above - pick on price and on how each one feels to use.

Checkout.com review

Choose Mouseflow if

  • You need session replay.
  • You want to start without paying.
  • You also want 6 types of heatmaps.
Mouseflow review

Questions people ask

Is Checkout.com or Mouseflow better?
Neither clearly leads. Checkout.com starts at On request and Mouseflow at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Checkout.com or Mouseflow?
Mouseflow has a free tier; the other does not. Paid plans start at On request for Checkout.com and Free for Mouseflow.
Does Checkout.com or Mouseflow run on more platforms?
Both run on Web, so platform support will not decide this one for you.
Can I use Mouseflow for free?
Yes. Mouseflow has a free tier, so you can try it without paying. Checkout.com starts at On request.
What can Checkout.com do that Mouseflow cannot?
Mouseflow covers Session Replay, 6 Types of Heatmaps, Funnels, Form Analytics.
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Related pages

More on Checkout.com

More on Mouseflow

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