Softwr

Beauty & Salon · head to head

Kitomba vs Shopkeep

Kitomba logo

Kitomba

Beauty & Salon

Salon software from New Zealand

From
79/month
Rated
-
Full reviewWebsite
Shopkeep logo

Shopkeep

E-commerce & Retail

Cloud-based POS for small businesses

From
$49/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Kitomba no plan price is published; pricing depends on package, features and staff count and is only given after a demo and a discovery call with a Kitomba consultant; Shopkeep unreliable inventory control across multiple locations
  • They diverge on capability: Kitomba covers Appointment booking, Shopkeep covers Payment processing.

Where they differ

Only the attributes on which Kitomba and Shopkeep actually diverge.

Attributes where Kitomba and Shopkeep differ
AttributeKitombaShopkeep
Starting price79/month$49/month
Pricing modelsubscriptionUnknown
PlatformsWeb, Ios, AndroidiPad, Web
CategoryBeauty & SalonE-commerce & Retail
Founded20012008

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Kitomba

  • Appointment booking
  • Stock management
  • Client management
  • Marketing tools
  • Business analytics
  • Mobile apps
  • Online booking
  • Xero

Only in Shopkeep

  • Payment processing
  • Inventory management
  • Customer profiles
  • Sales analytics
  • Employee management
  • Mobile POS
  • Reporting

Both cover

  • Point of sale

What people use each for

The jobs each tool is most often brought in to do.

Kitomba

  • Salon and spa appointment booking with staff rosteringnot Shopkeep
  • Salon point of sale and stock managementnot Shopkeep
  • Client marketing and reporting for hair and beauty businessesnot Shopkeep

Shopkeep

No use cases recorded yet. See the Shopkeep review.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Kitomba

  • No plan price is published; pricing depends on package, features and staff count and is only given after a demo and a discovery call with a Kitomba consultant
  • Advertised per user pricing is based on 3 staff, so the quoted figure does not apply at other headcounts
  • Xero, Mailchimp, REACH.ai, Salon Pay and Vish integrations all carry separate charges outside the software fee
  • Data migration and live education carry additional charges
  • Kitomba Pay EFTPOS terminal rental is available in Australia only

Shopkeep

  • Unreliable inventory control across multiple locations
  • Cloud-dependent with no offline transaction processing capability
  • Dropped Bluetooth connections cause lost sales and payment processing failures

Pricing, plan by plan

Kitomba

79/month
  • Starter$79/month
    • Appointment booking
    • Client management
    • Basic reporting
  • Business$149/month
    • All Starter features
    • POS system
    • Stock management

Shopkeep

$49/month

No published plan breakdown. See the Shopkeep review.

Which should you pick?

Choose Kitomba if

  • You need appointment booking.
  • You work on Web, Ios, Android.
  • You also want stock management.
Kitomba review

Choose Shopkeep if

  • You need payment processing.
  • You work on iPad, Web.
  • You also want inventory management.
Shopkeep review

Questions people ask

Is Kitomba or Shopkeep better?
Neither clearly leads. Kitomba starts at 79/month and Shopkeep at $49/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Kitomba or Shopkeep?
Kitomba starts at 79/month and Shopkeep at $49/month.
Does Kitomba or Shopkeep run on more platforms?
Kitomba runs on Web, Ios, Android. Shopkeep runs on iPad, Web.
What is Kitomba best used for?
Kitomba is most often used for salon and spa appointment booking with staff rostering, salon point of sale and stock management, client marketing and reporting for hair and beauty businesses. Of those, salon and spa appointment booking with staff rostering and salon point of sale and stock management are not what Shopkeep is typically brought in for.
What can Kitomba do that Shopkeep cannot?
Kitomba covers Appointment booking, Stock management, Client management, Marketing tools. Shopkeep covers Payment processing, Inventory management, Customer profiles, Sales analytics. Both handle Point of sale.

Answered from the vendors’ own pages

Shopkeep: How much does Shopkeep cost?

Shopkeep by Lightspeed pricing varies by plan. Customers must request quotes for current pricing, which has shifted since the Lightspeed acquisition.

Source
Shopkeep: What hardware does Shopkeep require?

Shopkeep operates on iPad tablets, cloud-based systems, and traditional cash register setups, requiring third-party hardware integration.

Source
ShareXLinkedInRedditWhatsAppEmail

Related pages

More on Kitomba

More on Shopkeep

Keep looking

Other head to heads