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Software · head to head

Big Cartel vs Kitomba

Big Cartel logo

Big Cartel

Software

Straightforward pricing, no surprises

From
On request
Rated
-
Full reviewWebsite
Kitomba logo

Kitomba

Software

Salon software from New Zealand

From
79/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Big Cartel custom domain support is not included on the free Gold plan; it is listed as a Platinum-tier feature; Kitomba no plan price is published; pricing depends on package, features and staff count and is only given after a demo and a discovery call with a Kitomba consultant

Where they differ

Only the attributes on which Big Cartel and Kitomba actually diverge.

Attributes where Big Cartel and Kitomba differ
AttributeBig CartelKitomba
Starting priceOn request79/month
PlatformsWebWeb, Ios, Android
FoundedUnknown2001

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Big Cartel

Nothing recorded that Kitomba does not also cover.

Only in Kitomba

  • Appointment booking
  • Point of sale
  • Stock management
  • Client management
  • Marketing tools
  • Business analytics
  • Mobile apps
  • Online booking

What people use each for

The jobs each tool is most often brought in to do.

Big Cartel

No use cases recorded yet. See the Big Cartel review.

Kitomba

  • Salon and spa appointment booking with staff rosteringnot Big Cartel
  • Salon point of sale and stock managementnot Big Cartel
  • Client marketing and reporting for hair and beauty businessesnot Big Cartel

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Big Cartel

  • Custom domain support is not included on the free Gold plan; it is listed as a Platinum-tier feature
  • Abandoned cart recovery, product drop scheduling and Zapier integration are restricted to the top Diamond tier at $30/month
  • Platinum's paid billing starts automatically after a 7-day free trial rather than requiring an active opt-in to convert

Kitomba

  • No plan price is published; pricing depends on package, features and staff count and is only given after a demo and a discovery call with a Kitomba consultant
  • Advertised per user pricing is based on 3 staff, so the quoted figure does not apply at other headcounts
  • Xero, Mailchimp, REACH.ai, Salon Pay and Vish integrations all carry separate charges outside the software fee
  • Data migration and live education carry additional charges
  • Kitomba Pay EFTPOS terminal rental is available in Australia only

Pricing, plan by plan

Big Cartel

On request

No published plan breakdown. See the Big Cartel review.

Kitomba

79/month
  • Starter$79/month
    • Appointment booking
    • Client management
    • Basic reporting
  • Business$149/month
    • All Starter features
    • POS system
    • Stock management

Which should you pick?

Choose Big Cartel if

Nothing in the data separates Big Cartel from Kitomba on the points above - pick on price and on how each one feels to use.

Big Cartel review

Choose Kitomba if

  • You need appointment booking.
  • You work on Web, Ios, Android.
  • You also want point of sale.
Kitomba review

Questions people ask

Is Big Cartel or Kitomba better?
Neither clearly leads. Big Cartel starts at On request and Kitomba at 79/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Big Cartel or Kitomba?
Big Cartel starts at On request and Kitomba at 79/month.
Does Big Cartel or Kitomba run on more platforms?
Big Cartel runs on Web. Kitomba runs on Web, Ios, Android.
What can Big Cartel do that Kitomba cannot?
Kitomba covers Appointment booking, Point of sale, Stock management, Client management.
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