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E-commerce & Retail · head to head

BigCommerce vs Kitomba

BigCommerce logo

BigCommerce

E-commerce & Retail

Enterprise ecommerce platform for ambitious merchants

From
$29.95/month
Rated
-
Full reviewWebsite
Kitomba logo

Kitomba

Beauty & Salon

Salon software from New Zealand

From
79/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: BigCommerce listed on G-Cloud 14 by reseller CTI Digital Limited at £14,000 per instance for a managed BigCommerce implementation; Kitomba no plan price is published; pricing depends on package, features and staff count and is only given after a demo and a discovery call with a Kitomba consultant
  • They diverge on capability: BigCommerce covers Multi-channel selling, Kitomba covers Appointment booking.

Where they differ

Only the attributes on which BigCommerce and Kitomba actually diverge.

Attributes where BigCommerce and Kitomba differ
AttributeBigCommerceKitomba
Starting price$29.95/month79/month
PlatformsWebWeb, Ios, Android
CategoryE-commerce & RetailBeauty & Salon
Founded20092001

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in BigCommerce

  • Multi-channel selling
  • Built-in SEO
  • Abandoned cart recovery
  • Customer segmentation
  • Marketing automation
  • B2B functionality
  • API access
  • Advanced security

Only in Kitomba

  • Appointment booking
  • Point of sale
  • Stock management
  • Client management
  • Marketing tools
  • Business analytics
  • Mobile apps
  • Online booking

What people use each for

The jobs each tool is most often brought in to do.

BigCommerce

No use cases recorded yet. See the BigCommerce review.

Kitomba

  • Salon and spa appointment booking with staff rosteringnot BigCommerce
  • Salon point of sale and stock managementnot BigCommerce
  • Client marketing and reporting for hair and beauty businessesnot BigCommerce

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

BigCommerce

  • Listed on G-Cloud 14 by reseller CTI Digital Limited at £14,000 per instance for a managed BigCommerce implementation

Kitomba

  • No plan price is published; pricing depends on package, features and staff count and is only given after a demo and a discovery call with a Kitomba consultant
  • Advertised per user pricing is based on 3 staff, so the quoted figure does not apply at other headcounts
  • Xero, Mailchimp, REACH.ai, Salon Pay and Vish integrations all carry separate charges outside the software fee
  • Data migration and live education carry additional charges
  • Kitomba Pay EFTPOS terminal rental is available in Australia only

Pricing, plan by plan

BigCommerce

$29.95/month
  • Standard$29.95/month
    • Unlimited products
    • 2 staff accounts
    • Basic reports
  • Plus$79.95/month
    • All Standard features
    • Up to 5 staff accounts
    • Advanced reports

Kitomba

79/month
  • Starter$79/month
    • Appointment booking
    • Client management
    • Basic reporting
  • Business$149/month
    • All Starter features
    • POS system
    • Stock management

Which should you pick?

Choose BigCommerce if

  • You need multi-channel selling.
  • You also want built-in seo.
BigCommerce review

Choose Kitomba if

  • You need appointment booking.
  • You work on Web, Ios, Android.
  • You also want point of sale.
Kitomba review

Questions people ask

Is BigCommerce or Kitomba better?
Neither clearly leads. BigCommerce starts at $29.95/month and Kitomba at 79/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, BigCommerce or Kitomba?
BigCommerce starts at $29.95/month and Kitomba at 79/month.
Does BigCommerce or Kitomba run on more platforms?
BigCommerce runs on Web. Kitomba runs on Web, Ios, Android.
What can BigCommerce do that Kitomba cannot?
BigCommerce covers Multi-channel selling, Built-in SEO, Abandoned cart recovery, Customer segmentation. Kitomba covers Appointment booking, Point of sale, Stock management, Client management.
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