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Scheduling & Booking · head to head

Cloudbeds vs Setmore

Cloudbeds logo

Cloudbeds

Scheduling & Booking

Cloud-based hospitality management platform unifying PMS, channel management, and booking engine

From
On request
Rated
-
Full reviewWebsite
Setmore logo

Setmore

Scheduling & Booking

Free appointment scheduling and customer management

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Setmore has a free tier, so it costs nothing to try first.
  • Each has a real cost: Cloudbeds pricing requires custom quote; no published pricing tiers visible, making budgeting and comparison difficult; Setmore free plan limited to 4 users maximum

Where they differ

Only the attributes on which Cloudbeds and Setmore actually diverge.

Attributes where Cloudbeds and Setmore differ
AttributeCloudbedsSetmore
Starting priceOn requestFree
Pricing modelquotesubscription
Free tierNoYes
PlatformsWeb, iOS, Android, APIWeb, iOS, Android
FoundedUnknown2008

Identical on both: user rating (Not yet rated), category (Scheduling & Booking).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Cloudbeds

Nothing recorded that Setmore does not also cover.

Only in Setmore

  • Unlimited appointments
  • Online booking
  • Calendar synchronization
  • Customer database
  • Email reminders
  • SMS reminders
  • Mobile app
  • Custom branding

What people use each for

The jobs each tool is most often brought in to do.

Cloudbeds

  • Independent hotels and boutique hospitality businesses automating PMS and distributionnot Setmore
  • Vacation rental hosts (Airbnb, VRBO) consolidating multi-channel bookings and messagingnot Setmore
  • Hostels and backpacker accommodations using commission-free booking engine to reduce dependency on OTAsnot Setmore
  • Small-chain hospitality operators managing multiple properties from one interfacenot Setmore
  • Properties seeking revenue management and dynamic pricing without enterprise-level PMS costsnot Setmore
  • Hospitality businesses using AI-driven guest messaging and support automationnot Setmore

Setmore

  • Online appointment and booking managementnot Cloudbeds
  • Service provider scheduling platformnot Cloudbeds
  • Customer communication via email and SMS remindersnot Cloudbeds

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Cloudbeds

  • Pricing requires custom quote; no published pricing tiers visible, making budgeting and comparison difficult
  • Per-property pricing model means costs scale rapidly for multi-property management; portfolio growth increases operational expenses
  • Revenue Intelligence (AI pricing) locked behind premium tier; base offering lacks dynamic pricing automation
  • Limited offline functionality; properties with poor connectivity face operational challenges
  • Chatbot and messaging automation require configuration; setup complexity increases for non-technical operators

Setmore

  • Free plan limited to 4 users maximum
  • Free plan limited to 200 appointments per month
  • Live receptionist add-on limited to US only
  • Custom enterprise pricing not published

Pricing, plan by plan

Cloudbeds

On request

No published plan breakdown. See the Cloudbeds review.

Setmore

Free

No published plan breakdown. See the Setmore review.

Which should you pick?

Choose Cloudbeds if

  • You work on Web, iOS, Android, API.
Cloudbeds review

Choose Setmore if

  • You need unlimited appointments.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want online booking.
Setmore review

Questions people ask

Is Cloudbeds or Setmore better?
Neither clearly leads. Cloudbeds starts at On request and Setmore at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Cloudbeds or Setmore?
Setmore has a free tier; the other does not. Paid plans start at On request for Cloudbeds and Free for Setmore.
Does Cloudbeds or Setmore run on more platforms?
Cloudbeds runs on Web, iOS, Android, API. Setmore runs on Web, iOS, Android.
Can I use Setmore for free?
Yes. Setmore has a free tier, so you can try it without paying. Cloudbeds starts at On request.
What is Cloudbeds best used for?
Cloudbeds is most often used for independent hotels and boutique hospitality businesses automating pms and distribution, vacation rental hosts (airbnb, vrbo) consolidating multi-channel bookings and messaging, hostels and backpacker accommodations using commission-free booking engine to reduce dependency on otas, small-chain hospitality operators managing multiple properties from one interface. Of those, independent hotels and boutique hospitality businesses automating pms and distribution and vacation rental hosts (airbnb, vrbo) consolidating multi-channel bookings and messaging are not what Setmore is typically brought in for.
What can Cloudbeds do that Setmore cannot?
Setmore covers Unlimited appointments, Online booking, Calendar synchronization, Customer database.

Answered from the vendors’ own pages

Cloudbeds: Does Cloudbeds have a commission-free booking engine?

Yes. Cloudbeds provides a commission-free booking engine allowing guests to reserve directly on the property website without OTA transaction fees. This reduces distribution costs compared to Booking.com and Airbnb.

Source
Cloudbeds: What channels does Cloudbeds distribute to?

Cloudbeds distributes to 450+ booking channels including Airbnb, Booking.com, Expedia, Agoda, and regional OTAs, all managed from one interface.

Source
Cloudbeds: Does Cloudbeds provide revenue management?

Yes. Revenue Intelligence uses AI-powered demand forecasting (95% accuracy) to recommend dynamic pricing, maximising revenue per available room (RevPAR).

Source
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Related pages

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