Software · head to head
Cloudbeds vs Fresha

Cloudbeds
Software
Cloud-based hospitality management platform unifying PMS, channel management, and booking engine
- From
- On request
- Rated
- -
The short version
- Only Fresha has a free tier, so it costs nothing to try first.
- Each has a real cost: Cloudbeds pricing requires custom quote; no published pricing tiers visible, making budgeting and comparison difficult; Fresha fresha charges a 50 percent one time commission on each new client booked through its marketplace, subject to a minimum fee per client
Where they differ
Only the attributes on which Cloudbeds and Fresha actually diverge.
Identical on both: user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Cloudbeds
Nothing recorded that Fresha does not also cover.
Only in Fresha
- Online booking
- Appointment management
- Client database
- Point of sale
- Inventory management
- Staff scheduling
- Marketing tools
- Reports & analytics
What people use each for
The jobs each tool is most often brought in to do.
Cloudbeds
- Independent hotels and boutique hospitality businesses automating PMS and distributionnot Fresha
- Vacation rental hosts (Airbnb, VRBO) consolidating multi-channel bookings and messagingnot Fresha
- Hostels and backpacker accommodations using commission-free booking engine to reduce dependency on OTAsnot Fresha
- Small-chain hospitality operators managing multiple properties from one interfacenot Fresha
- Properties seeking revenue management and dynamic pricing without enterprise-level PMS costsnot Fresha
- Hospitality businesses using AI-driven guest messaging and support automationnot Fresha
Fresha
- Running appointment booking and point of sale for salons and spasnot Cloudbeds
- Attracting new clients through the Fresha consumer marketplacenot Cloudbeds
- Sending appointment reminders and marketing campaigns to clientsnot Cloudbeds
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Cloudbeds
- Pricing requires custom quote; no published pricing tiers visible, making budgeting and comparison difficult
- Per-property pricing model means costs scale rapidly for multi-property management; portfolio growth increases operational expenses
- Revenue Intelligence (AI pricing) locked behind premium tier; base offering lacks dynamic pricing automation
- Limited offline functionality; properties with poor connectivity face operational challenges
- Chatbot and messaging automation require configuration; setup complexity increases for non-technical operators
Fresha
- Fresha charges a 50 percent one time commission on each new client booked through its marketplace, subject to a minimum fee per client
- Online card payments carry a 4.90 percent plus fixed fee per transaction charge on top of the subscription
- Only 20 SMS or WhatsApp notifications and 50 marketing emails are free each month; everything beyond that is billed per message
- Team and Enterprise plans are quoted as custom rates with no published figure
- Add ons such as Team Connect and Insights are billed per team member per month on top of the plan
- Enterprise pricing applies to businesses with 20 or more team members
Pricing, plan by plan
Cloudbeds
On requestNo published plan breakdown. See the Cloudbeds review.
Fresha
Free- FreeFree
- Unlimited appointments
- Unlimited staff
- Online booking
- Payments (Add-on)$2.19/transaction
- Card payments
- Contactless payments
- Online payments
- Marketing (Add-on)$0.01/message
- Email campaigns
- SMS marketing
- Automated messages
Which should you pick?
Choose Fresha if
- You need online booking.
- You want to start without paying.
- You work on Web, Ios, Android.
- You also want appointment management.
Questions people ask
- Is Cloudbeds or Fresha better?
- Neither clearly leads. Cloudbeds starts at On request and Fresha at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Cloudbeds or Fresha?
- Fresha has a free tier; the other does not. Paid plans start at On request for Cloudbeds and Free for Fresha.
- Does Cloudbeds or Fresha run on more platforms?
- Cloudbeds runs on Web, iOS, Android, API. Fresha runs on Web, Ios, Android.
- Can I use Fresha for free?
- Yes. Fresha has a free tier, so you can try it without paying. Cloudbeds starts at On request.
- What is Cloudbeds best used for?
- Cloudbeds is most often used for independent hotels and boutique hospitality businesses automating pms and distribution, vacation rental hosts (airbnb, vrbo) consolidating multi-channel bookings and messaging, hostels and backpacker accommodations using commission-free booking engine to reduce dependency on otas, small-chain hospitality operators managing multiple properties from one interface. Of those, independent hotels and boutique hospitality businesses automating pms and distribution and vacation rental hosts (airbnb, vrbo) consolidating multi-channel bookings and messaging are not what Fresha is typically brought in for.
- What can Cloudbeds do that Fresha cannot?
- Fresha covers Online booking, Appointment management, Client database, Point of sale.
Answered from the vendors’ own pages
Cloudbeds: Does Cloudbeds have a commission-free booking engine?
Yes. Cloudbeds provides a commission-free booking engine allowing guests to reserve directly on the property website without OTA transaction fees. This reduces distribution costs compared to Booking.com and Airbnb.
SourceCloudbeds: What channels does Cloudbeds distribute to?
Cloudbeds distributes to 450+ booking channels including Airbnb, Booking.com, Expedia, Agoda, and regional OTAs, all managed from one interface.
SourceCloudbeds: Does Cloudbeds provide revenue management?
Yes. Revenue Intelligence uses AI-powered demand forecasting (95% accuracy) to recommend dynamic pricing, maximising revenue per available room (RevPAR).
SourceRelated pages
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