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Sports & Recreation · head to head

ClassPass vs Treatwell

ClassPass logo

ClassPass

Sports & Recreation

One membership to access thousands of fitness studios

From
$19/month
Rated
-
Full reviewWebsite
Treatwell logo

Treatwell

Beauty & Salon

Beauty and wellness booking platform

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Treatwell has a free tier, so it costs nothing to try first.
  • Each has a real cost: ClassPass limited class availability from partner studios; typically only 1-2 spots per class for ClassPass members; Treatwell treatwell charges 35 percent commission on the first booking from a client introduced through its marketplace, and the rate is subject to location
  • They diverge on capability: ClassPass covers Multi-studio access, Treatwell covers Online booking platform.

Where they differ

Only the attributes on which ClassPass and Treatwell actually diverge.

Attributes where ClassPass and Treatwell differ
AttributeClassPassTreatwell
Starting price$19/monthFree
Pricing modelUnknowntransaction
Free tierNoYes
CategorySports & RecreationBeauty & Salon
Founded20132008

Identical on both: platforms (Web, iOS, Android), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in ClassPass

  • Multi-studio access
  • Credit-based booking
  • Wellness services
  • Live classes
  • Gym day passes
  • Apple Health
  • Google Calendar

Only in Treatwell

  • Online booking platform
  • Business profile
  • Customer reviews
  • Appointment management
  • Payment processing
  • Mobile app
  • Analytics
  • Google

Both cover

  • Ios support
  • Android support
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

ClassPass

  • Workout trackingnot Treatwell
  • Nutrition managementnot Treatwell
  • Health monitoringnot Treatwell
  • Fitness coachingnot Treatwell
  • Wellness improvementnot Treatwell

Treatwell

  • Listing a salon on the Treatwell consumer booking marketplacenot ClassPass
  • Free salon calendar, POS and client records for freelancers and small teamsnot ClassPass
  • Taking online prepaid bookings with daily payoutsnot ClassPass

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

ClassPass

  • Limited class availability from partner studios; typically only 1-2 spots per class for ClassPass members
  • Late cancellation and no-show fees accumulate quickly and stack on top of subscription costs
  • Poor customer service with limited phone support and unhelpful AI chatbots
  • Premium credits pricing means high-demand classes cost significantly more
  • Expensive compared to direct membership at a single preferred studio

Treatwell

  • Treatwell charges 35 percent commission on the first booking from a client introduced through its marketplace, and the rate is subject to location
  • Online prepayments carry an additional 2.5 percent processing fee plus VAT
  • All commissions and fees are subject to VAT on top of the quoted percentages
  • The commercial model depends on marketplace introductions: there is no commission on direct or social media bookings, so the software is free only where the salon brings its own clients

Pricing, plan by plan

ClassPass

$19/month
  • Entry Plan$19/month
    • 8 credits per month
  • Mid-tier$99/month
    • 80 credits per month
  • Premium$249/month
    • 125 credits per month

Treatwell

Free
  • FreeFree
    • Online booking
    • Business profile
    • 25% commission
  • Premium$49/month
    • Everything in Free
    • 15% commission
    • Advanced analytics

Which should you pick?

Choose ClassPass if

  • You need multi-studio access.
  • You work on Web, iOS, Android.
  • You also want credit-based booking.
ClassPass review

Choose Treatwell if

  • You need online booking platform.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want business profile.
Treatwell review

Questions people ask

Is ClassPass or Treatwell better?
Neither clearly leads. ClassPass starts at $19/month and Treatwell at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, ClassPass or Treatwell?
Treatwell has a free tier; the other does not. Paid plans start at $19/month for ClassPass and Free for Treatwell.
Does ClassPass or Treatwell run on more platforms?
ClassPass runs on Web, iOS, Android. Treatwell runs on Web, Ios, Android.
Can I use Treatwell for free?
Yes. Treatwell has a free tier, so you can try it without paying. ClassPass starts at $19/month.
What is ClassPass best used for?
ClassPass is most often used for workout tracking, nutrition management, health monitoring, fitness coaching. Of those, workout tracking and nutrition management are not what Treatwell is typically brought in for.
What can ClassPass do that Treatwell cannot?
ClassPass covers Multi-studio access, Credit-based booking, Wellness services, Live classes. Treatwell covers Online booking platform, Business profile, Customer reviews, Appointment management. Both handle Ios support, Android support, Web support.

Answered from the vendors’ own pages

ClassPass: How does ClassPass credit pricing work?

ClassPass allocates monthly credits to members; each class or service costs a variable number of credits (typically 8-14). Members can attend any participating studio, with higher costs during peak times.

Source
ClassPass: Are there cancellation fees?

Yes. ClassPass charges late cancellation and no-show fees that accumulate and can significantly increase the effective cost of membership.

Source
ClassPass: How many partner studios does ClassPass have?

As of 2025, ClassPass operates a network of approximately 30,000 partner studios and wellness businesses globally.

Source
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Related pages

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