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Software · head to head

Chatwoot vs Spline

Chatwoot logo

Chatwoot

Software

Open-source customer engagement platform

From
Free
Rated
-
Full reviewWebsite
Spline logo

Spline

Software

3D design tool for the web

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Chatwoot free plan limited to 2 agents and 500 conversations per month; Spline aI generation features produce inconsistent and often distorted results, failing at basic depth perception tasks
  • They diverge on capability: Chatwoot covers Live chat, Spline covers 3D modeling.

Where they differ

Only the attributes on which Chatwoot and Spline actually diverge.

Attributes where Chatwoot and Spline differ
AttributeChatwootSpline
Pricing modelUnknownfreemium
PlatformsWeb, Cloud, Self-hostedWeb, iOS, Android, visionOS
Founded20172020

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Chatwoot

  • Live chat
  • Email inbox
  • Social channels
  • Knowledge base
  • Chatbots
  • Reports
  • Slack
  • WhatsApp

Only in Spline

  • 3D modeling
  • Real-time collaboration
  • Animations
  • Interactions
  • Code export
  • React
  • Next.js
  • Webflow

Both cover

  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Chatwoot

  • Self-hosted supportnot Spline
  • Privacy-first chatnot Spline
  • Multi-channel supportnot Spline

Spline

  • Web 3D experiencesnot Chatwoot
  • Interactive prototypesnot Chatwoot
  • Product visualizationnot Chatwoot

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Chatwoot

  • Free plan limited to 2 agents and 500 conversations per month
  • Self-hosted option requires managing infrastructure, updates, and external messaging costs
  • Smaller ecosystem and community compared to Zendesk or Intercom
  • AI features require credit consumption and additional configuration

Spline

  • AI generation features produce inconsistent and often distorted results, failing at basic depth perception tasks
  • Limited to simpler designs - not suitable for high-poly, detailed production models
  • Performance degrades with complex scenes containing many objects and materials
  • Limited non-Apple platform coverage compared to cross-platform design tools
  • Tutorials are either too fast for beginners or too basic for advanced users

Pricing, plan by plan

Chatwoot

Free
  • HackerFree
    • 2 agents
    • 500 conversations per month
    • 1 live chat channel
  • Startups$19/month
    • Unlimited agents
    • Unlimited conversations

Spline

Free
  • FreeFree
    • Unlimited projects
    • Basic exports
    • Community support
  • Pro$9/month
    • Advanced exports
    • Custom domains
    • Password protection
  • Team$19/month
    • Team collaboration
    • Version control
    • Admin controls

Which should you pick?

Choose Chatwoot if

  • You need live chat.
  • You want to start without paying.
  • You work on Web, Cloud, Self-hosted.
  • You also want email inbox.
Chatwoot review

Choose Spline if

  • You need 3d modeling.
  • You want to start without paying.
  • You work on Web, iOS, Android, visionOS.
  • You also want real-time collaboration.
Spline review

Questions people ask

Is Chatwoot or Spline better?
Neither clearly leads. Chatwoot starts at Free and Spline at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Chatwoot or Spline?
Chatwoot starts at Free and Spline at Free.
Does Chatwoot or Spline run on more platforms?
Chatwoot runs on Web, Cloud, Self-hosted. Spline runs on Web, iOS, Android, visionOS.
Can I use Chatwoot for free?
Both have a free tier, so you can try either at no cost before committing.
What is Chatwoot best used for?
Chatwoot is most often used for self-hosted support, privacy-first chat, multi-channel support. Of those, self-hosted support and privacy-first chat are not what Spline is typically brought in for.
What can Chatwoot do that Spline cannot?
Chatwoot covers Live chat, Email inbox, Social channels, Knowledge base. Spline covers 3D modeling, Real-time collaboration, Animations, Interactions. Both handle Web support.

Answered from the vendors’ own pages

Chatwoot: Does Chatwoot offer a self-hosted option?

Yes. Chatwoot provides both cloud-hosted and self-hosted versions. Self-hosting is free with the open-source version, though you handle infrastructure, maintenance, and external messaging costs.

Source
Spline: What is Spline's pricing?

Spline offers a Free plan with watermarked web exports, Starter at $12/month (billed annually) removing watermarks, Professional at $20/month with unlimited projects, and Enterprise with custom pricing. Viewers are unlimited on all plans.

Source
Chatwoot: What communication channels does Chatwoot support?

Chatwoot supports email, live chat, WhatsApp, Facebook, Twitter, Instagram, and other social media channels consolidated into a single inbox.

Source
Spline: Can Spline export 3D models to other tools?

Spline's export/import format support is more limited compared to traditional 3D tools like Blender. It focuses on web-first exports and native app code generation.

Source
Chatwoot: Is there a free plan for Chatwoot?

Yes. Chatwoot offers a free Hacker plan supporting up to 2 agents, 500 conversations per month, and one live chat channel.

Source
Chatwoot: What AI features does Chatwoot include?

Chatwoot includes Captain AI agent for automated responses, Copilot for smart reply suggestions, and live translation features.

Source
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Related pages

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