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Certinia PSA vs Microsoft Dynamics 365

Certinia PSA logo

Certinia PSA

Software

AI-powered PSA suite, Salesforce-native

From
On request
Rated
-
Full reviewWebsite
Microsoft Dynamics 365 logo

Microsoft Dynamics 365

Software

AI-powered business applications for intelligent enterprise

From
$50/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Certinia PSA no pricing is published; the pricing page offers only a Request a Demo action and regional sales contact numbers; Microsoft Dynamics 365 business Central Essentials is $80 per user per month and Premium is $110 per user per month, both requiring annual billing to get that rate

Where they differ

Only the attributes on which Certinia PSA and Microsoft Dynamics 365 actually diverge.

Attributes where Certinia PSA and Microsoft Dynamics 365 differ
AttributeCertinia PSAMicrosoft Dynamics 365
Starting priceOn request$50/month
Pricing modelquotesubscription
PlatformsWebCloud, Web, Mobile
FoundedUnknown1975

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Certinia PSA

Nothing recorded that Microsoft Dynamics 365 does not also cover.

Only in Microsoft Dynamics 365

  • Financial management
  • Supply chain
  • Manufacturing
  • Project operations
  • Customer service
  • Microsoft 365
  • Power BI
  • Power Apps

What people use each for

The jobs each tool is most often brought in to do.

Certinia PSA

No use cases recorded yet. See the Certinia PSA review.

Microsoft Dynamics 365

  • Mid-market ERP and CRM suite licensed per named user across separate app modulesnot Certinia PSA

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Certinia PSA

  • No pricing is published; the pricing page offers only a Request a Demo action and regional sales contact numbers
  • Running on Salesforce means the platform requires a Salesforce org as its foundation

Microsoft Dynamics 365

  • Business Central Essentials is $80 per user per month and Premium is $110 per user per month, both requiring annual billing to get that rate
  • Sales Order Agent and Payables Agent features require separately purchased Copilot Credits on top of the per-user license
  • Agent features additionally require a linked Azure subscription

Pricing, plan by plan

Certinia PSA

On request

No published plan breakdown. See the Certinia PSA review.

Microsoft Dynamics 365

$50/month
  • Finance$135/month
    • Financial management
    • Accounting
    • Budgeting
  • Supply Chain Management$165/month
    • Supply chain planning
    • Inventory management
    • Demand forecasting

Which should you pick?

Choose Certinia PSA if

Nothing in the data separates Certinia PSA from Microsoft Dynamics 365 on the points above - pick on price and on how each one feels to use.

Certinia PSA review

Choose Microsoft Dynamics 365 if

  • You need financial management.
  • You work on Cloud, Web, Mobile.
  • You also want supply chain.
Microsoft Dynamics 365 review

Questions people ask

Is Certinia PSA or Microsoft Dynamics 365 better?
Neither clearly leads. Certinia PSA starts at On request and Microsoft Dynamics 365 at $50/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Certinia PSA or Microsoft Dynamics 365?
Certinia PSA starts at On request and Microsoft Dynamics 365 at $50/month.
Does Certinia PSA or Microsoft Dynamics 365 run on more platforms?
Certinia PSA runs on Web. Microsoft Dynamics 365 runs on Cloud, Web, Mobile.
What can Certinia PSA do that Microsoft Dynamics 365 cannot?
Microsoft Dynamics 365 covers Financial management, Supply chain, Manufacturing, Project operations.
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Related pages

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